1 Information and communication technolodgy (ICT) Flashcards

1
Q

Characteristics of email: (just need to give 2 there are 5 points)

A

simplest form of communication, low level of reach and range when used for messaging and transferring documents, issues of security and privacy, limitations in the size of an attachment, easy to use and widespread access due to internet connections.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q
Advantages of email: (recall 4 there are 5) 
Think:
Why is internet good?**
Why is it better than the post? ^^
Justify your point =
A

Paperless society / supports sustainability. (1)
2. Documents can be attached electronically. (1)
3. Documents can be saved / edited easily. (1)
4. Convenient / easy way of communicating. (1)
5. Efficient / received almost immediately. (1)
6. Email messages less formal and they are also usually shorter and
more to the point. (1)
7. Correspondence can be managed on screen. (1)
8. Proposal can be answered / revised / stored / sent to others
without reams of paper involved. (1)
9. The reader can identify critical correspondence quickly and
dealt with it immediately. (1)
10.Quicker than posting. (1) (Do not accept quicker/cheaper/faster
as a single word answer, it MUST be qualified.)
11.Minimum running costs (1) but high set up costs. (1)
12.Cheap to send (1) only accept if qualified by bulk posting.
13.Allows rapid billing. (1)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Disadvantages of email:
SPAM
compare it to talking face to face **

A

-. Privacy / security issues as messages can be intercepted & read. (1)
2. Data can get lost. (1)
3. Impersonal & some messages can be misinterpreted / misread /
misunderstood. (1)
4. Limitations on size of attachments. (1)
5. Possible virus infection. (1)
6. Time wasting / spam / unsolicited junk mail. (1)
7. Not always suitable for serious business documents or
transactions requiring signatures.(1)
8. E mails can easily be ignored / allows for misunderstanding. (1)
9. Too many e-mails can lead to management problems / in-box
being overwhelmed by mail. (1)
10.Removes face to face meeting/ impersonal contact. (1)
11.Software used must be compatible between users. (1)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Give the characteristics of Electronic data interchange:

(give 4 out 6) Must have the 4 with the stars

A
  • *relies upon a computer network
  • transfers business documents e.g. purchase orders, invoices, design and manufacturing data.
  • *fast, inexpensive and secure system of sending purchase orders, invoices, design and manufacturing data.
  • can also be used to transmit financial information and payment in electronic form
  • *a standard document format must be agreed upon by the sender and receiver
  • *Uses an EDI translator which ensures that the data sent by one company is converted into a format another company can use.
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Give 2 applications of EDI

A

e. g.1) some manufacturers will use EDI to send large and complex CAD drawings
2) Multinational companies will use it to communicate between locations world-wide e.g. Primark headquarters in Ireland to factories in east Asia.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Explain the process of EDI

A

1) Trading agreement is made between a company and trading partner.
2) Joint decisions are made on the standard to be used, the information to be exchanged, how and when the information is to be sent.
3) EDI translation software converts a document format into the agreed standard by wrapping the document in an electronic envelope with a identification code.
4) It is then sent to the partners mailbox
5) when it is retrieved, the EDI translator opens the envelope and translates the data from the standard form to their application’s format.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Advantages of EDI:

A

+saves money by eliminating the need for processing paper documents
+save time as information is transferred digitally
+improves customer service as business documents are transferred quickly with fewer error
+ Expands customer base due to improved customer service through efficient EDI

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Disadvantages of EDI:

A
  • Incompatible with some companies as wide range of standard document formats= not the solution for all communication tasks
  • Standards updated regularly meaning problems occur when different ones are in use = increases lead times
  • limits trading to companies with EDI = smaller market base
  • initial set-up cost expensive
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Give the characteristics of Integrated services digital networks:

A
  • allows voice, data, text, graphics, music and video to be digitally transmitted over existing telephone cables.
  • digital signal through the phone line instead of analogue signal= faster connection and clear transmission quality( as digital is square graph and analogue is wave= analogue more likely to be misread and slower)
  • access to telecommunications network as opposed to point-to-point solutions in a phone line which means many nodes can receive information transmitted by one node
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Name the 4 types of broadband?

A
Asymmetrical digital subscriber line
Cable
Wireless
3G technology
Satellite
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Give the characteristics ADSL: + &-

A

The connections work by splitting your exsisting phone line into two separate channels, one for data (Internet) and one for voice (phone calls),so more information is sent along signal, which means you can talk on the phone and be connected to the Internet at the same time. + easy to instill - downloading info. is faster than sending

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Give characteristics Cable: 2+ &-

A

Cable made up of a bundle of optical fibres that can carry more information than a telephone cable and over longer distances and without signal quality reducing.
+easy to install
+potentially the fastest connection
-only available in large towns and cities (as investment in optical fibres isn’t viable in rural locations as fewer customers)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Give characteristics Wireless:

A

Wi-Fi , Radio signals used to transmit internet to the user’s computer. Broadband internet access can be provided over a larger area by placing aerials on certain houses this produces a wireless local area network.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Wireless: 2+ & 2-

A

+where the distance between user and router might be too far for cable.
+fast connection for downloading and sending information
- requires an experienced technology provider to supply and maintain the network
-nearby networks not used for internet access will cause interference (more of a prob in built up area)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

3G and 4G

A

Offered by mobile phone networks allowing mobile phones and laptops to have internet wherever providing reception (so not in the lake district but yes in town)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

3G and 4G: + &-
side note: you need 4G, has speeds of up to ten times faster than 3G.You don’t want to know why, Orthogonal frequency-division multiple access, it is faster wierdo science (computer science)

A

+internet connectivity on the go
- Restrictions to the attachments that can be opened dut to limited software on users device e.g, my mobile doesn’t have adobe flash and edit videos and games

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

satellite

A

Two types available one way and two way. One-way provides fast connection guess what one way so when downloading, to upload need to dial-up (the first ever broadband , you can’t make phone calls at the same time)
Two way- download and upload via satellite but slower both ways

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

satellite + & -

A

+ Available anywhere

  • reasonably expensive
  • bad weather causes connection probs.
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

What has ISDN and broadband (enabling high-speed communication and data transfer) allowed us to do in offices

A

VIDEOCONFERENCING!!!!!!!!

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

Give characteristics of videoconferencing:

A
  • allows 2 or more locations to interact using two-way video and audio transmissions simultaneously, enhancing communications (multipoint videoconferencing)
  • speeding up the decision-making process as no travelling to meetings
  • includes video camera, speaker and microphones
  • Data transferred via ISDN or broadband
  • two types of videoconferencing systems: 1. dedicated systems and 2. desktop systems
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

Describe:

  1. dedicated systems
  2. desktop systems
A

1) have all the required components packaged into a single console, including high quality remote controlled camera
2) are add-ons to personal computer: webcam, microphone transforming them into video conferencing
(this is so old news)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

Describe multipoint videoconferencing works and what it enables

A
  • simultaneous video conferencing between 3 or more remote points using MCU as a bridge interconnecting calls form several sources.
  • enables 3 or more people to sit together in a ‘virtual’ conferencing room and communicate as if they were sitting together
23
Q

What does MCU stand for:

A

multipoint control unit, used in multipoint videoconferencing

24
Q

Videoconferencing: 5+

A

+ eliminates the need for travel to other countries, saving money and times.
+ visual information can be communicated as part of the conversation (showing off my dance skills obvs, so necessary)
+ accelerates the decision making process as presentations shown to multiple people at the same time
+ corporate training of many staff at the same time
+remote diagnostics available as technicians in other countries able to solve problems.

25
Q

Videoconferencing: 4-

A
  • synchronizing time of meeting as times zones in dif countries
  • very dependent on good connection
  • no eye contact can hinder conversation or intent
  • camera shyness- hinder presentations due to pressure of filming and sometimes recording
26
Q

Describe why CNC machines are used?
must recall the 3rd option (it is most relevant to the exam)
1&2 is just extra knowledge cos I didn’t know how CNC was used or why

A

1) Making circuit boards and circuits:CNC routers can be used as an alternative to chemical etching to make printed circuit boards for one-off products.
2) Making enclosures: CNC routers and mills might also be used to make moulds for enclosures when the injection-moulding or vacuum-forming processes are used.

3)Computer-integrated manufacture (CIM): This is when CAM software is programmed by computer software analysing a product designed using computer-aided design (CAD) creating a control program which is used to drive an automated tool.
+This can save hours of manual programming time.

27
Q

Define CIM

A

This linking of CAD and CAM is called computer-integrated manufacture (CIM). It is when CAD drawings are analysed to produce a control program which the CAM software uses to drive automated tools e.g. computer numerically controlled (CNC) lathes

28
Q

Describe how CAD is used in the design process:

A

1) conceptual designs made that are easily edited using client feedback
2) 3D models of components are rendered =solid model, for market research
3) 3D models of components tested
4) 3D models used to make engineered drawings for manufacture
OR 4)CAM software uses geometric data from the 3D model to produce a control program used to drive the automated tool e.g. CNC lathe.
5)Path-trace of the cutting tool is carried out pre-manufacture to check that it works via uploading the control program back into the CAD system.

29
Q

What is a CAD system?

A

the computer AND the CAD software

30
Q

What are the advantages of a CAD system?

A
  • reduces time of development as can use functions like mirroring, copying and pasting and filleting radii, allowing faster editing from client data to produce final designs. =reduced lead times
  • It also saves the designer from repetitive work as a wide variety of commonly used components can be downloaded from drawings they have stored in libraries on the PC.=increased job satisfaction
  • As is a CAD file it allows designers to work internationally increasing market base if EDI is used.
  • it produces designs of a higher quality as you can zoom in and out = makes designers work more favoured
  • Communicates the design to the manufacturer as there is a variety of hatching styles and fonts available also easier to convert into manufacture drawing.
31
Q

Characteristics of virtual modelling and testing:

A
  • 3D computer models =no building= reduced development time and cost
  • easy alterations made e.g “bi-directional parametric association”= alterations in one part will automatically changes other parts of the design= reduced development time and cost
  • CAE= computer simulations used to see if assemblies fit together to the required tolerances
  • Final design path-trace of cutting tool will be checked through simulations by running test programs to minimise wastage through production
32
Q

What is CAE?

A

the use of computer simulations to analyse designs.

33
Q

What are the advantages of examining manufacturing systems in virtual reality as opposed to real-life experimentations?

A

simulations are relatively inexpensive , performed in relatively short time, safe and repeatable.

34
Q

What are the advantages of the fact that rapid prototyping ?

A
  • fast entry to market place due to reduce lead times (models made faster)
  • produces complex intricate shapes directly from CAD data without complicated machine-tool set-up
  • reduces development time therefore saves money
  • Accurate prototyping as computer design data is replicated in detail, so complex shapes are easily produced.
  • Accurate testing as the materials in the model are more representative of the final product as wide variety of materials can be used : many plastics, ceramic, wood and metals.
35
Q

What stages of design cycle are rapid prototyping used?

A

1) concept
2) sales
3) Development
4) production

36
Q

How is rapid prototyping used in the CONCEPT stage of the design cycle

A

-communicate to client the conceptual designs
-consider merits of the conceptual design further by bringing it to life as a model that will look and feel like the final design. (toothbrush shaped to be ergonomic vs. not)
THIS HELPS SHAPING IMAGES(the images are the conceptual designs)

37
Q

How is rapid prototyping used in the SALES stage of the design cycle

A
  • prototype sales samples to help predict orders from buyers (use RPT to make a few as cost effective for small parts at low volume)
  • communicate design to customers (toothbrushes are nobel creatures and dif to understand-most likely to be used for an asymmetrical design)
  • help consider the cost of production as allows volumes to be worked out
38
Q

How is rapid prototyping used in the DEVELOPMENT stage of the design cycle

A
  • verification of shape (final shape of toothbrush)
    -develop the tactile experience of the product
    -evaluate function of the design (should the toothbrush play music as well)
    -Advance considerations of moulds used in making-(the shape has been verified ^^^ so if it was a toothbrush then we can work out now shape of enclosure for injection moulding)then RPT it
    IT HELPS PROTOTYPE PARTS
39
Q

How is rapid prototyping used in the PRODUCTION stage of the design cycle

A

-verification of assembly workability (as its now producing stuff)
-advance consideration of assembly jigs( A device that holds the work and guides a tool is called a jig.)- Rapid production tooling to make jigs.
-reduced prototype process as now large volumes at faster rate required (as RAPID TOOLING is only cost effective to a low volume and small components)
faster production start-up (as rapid tooling used initially)

40
Q

What are the advantages of using rapid prototyping in prototyping?

A
  • improve communication as easier to understand 3D model over CAD drawings
  • good for testing to see if it functions
41
Q

What are the advantages of using rapid prototyping in rapid tooling?

A

Manufacture of standard machine tools in prototype lead times which is faster than what it was when CNC and manual machining was used.

42
Q

What are the advantages of using rapid prototyping in rapid manufacturing?

A
  • products made directly from CAD data so no standard machine tools need to be made so appropriate for low volumes and small products
  • very flexible as made directly from CAD data so can be custom made so directly to customer’s specification.
43
Q

How is a barcode scanned?

A

barcode is passed over by barcode reader and read by laser beam which works as
when the laser is scanned over barcode
black region don’e reflect beam while white regions do,
the reflected beam lands on a photoelectric cell and detected

44
Q

Why do manufacturers want more 2D barcodes on their products or components?

A

it would mean batch or serial numbers would permanently be marked onto products allowing them to be tracked which is useful in identifying counterfeit parts and tracking defective batches

45
Q

What is electronic point of sale?

A

It is the use of the till, receipt printer, barcode scanner and barcodes to monitor amounts of a product in store allowing analysis of sales, performance of sales people and to know when more stock need to be ordered.

46
Q

How does EPOS all work?

A

At point of sale a product is electronically identified by scanning its barcode. This information is then transmitted to the in-store computer. The in-store computer deducts the item purchased from the stock list (this provides real-time stock updates) so that it can be reordered when stock is low. The in-store computer relays the product’s description and price back to the checkout, where it displays it electronically and printed on a till receipt.

47
Q

State what the digits on a barcode are used for:

A

1&2= origin of product
3-7= brand owner’s number
8-12=item number (given by the manufacturer to identify the product type)
13= check digit (confirms whole number has been scanned correctly)

48
Q

What does EPOS and the associated management software provides manufacturers with:

A
  • provides a full and immediate account of the finical transactions involving the company’s products
  • data that can be input into spreadsheets for sales/profit margins analysis
  • can monitor performance of product lines so increased demand can be noticed and production can be increased
  • accurate info. on consumer buying trends, (so can make things when they are wanted)
49
Q

What does EPOS and the associated management software provides shop keepers with:

A
  • accurate info. on consumer buying trends, (so can order when they are needed)= no captial tied up in over-stocking
  • a full and responsive stock system by providing real-time stock up-dates therefore nothing goes out of stock
50
Q

What is internet marketing and sales?

A

The computor nework is well used so there are a number of online communities that can be targeted in unique ways online for example marketing can be tailor made to suit these markets and there is no need for blanket advertising as there is in tradition media.

51
Q

What are advantages of internet sales and marketing to manufacturers and retailers:

A

1+world-wide reach= increased consumer base
2+ increase company profile= more sales and investment
3+faster processing of orders and transactions of sales= efficiency savings and reduced overheads (like lighting costs) and increased efficiency savings (like less time in storage)
4+detailed knowledge of user preferences and market trends as sales can be tracked
5+ less expensive then tradition advertising on TV or media such as TV and magazines
6+innovative marketing tactics can be employed that target specific groups= target specific groups
7+ cost savings due to reduced need for retail outlets and sales forces

52
Q

What are disadvantages of internet sales and marketing to manufacturers and retailers:

A

-difficult to find the website without exact details= other expensive marketing methods needed e.g. magazine adverts

53
Q

What are disadvantages of internet sales and marketing to customers (us woop):

A

1-Security concerns regarding input of personal bank details when purchasing goods
2-personal infomation being shared without permission to other companies
3-spread of “Junk mail” and threat of viruses
4-exposure to inappropriate content
5-no “hands on” experience with product
6-slow internet connection can cause issues with buying and browsing
7-difficulty in navigating complicated web pages

54
Q

What are advantages of internet sales and marketing to customers:

A

+access to a wide range od products and services from one place
+availability of product info. e.g. reviews to inform decisions
+convenience of shopping at home
+can get the best price due to online savings and price comparison websites