10.5, Employee Assistance Flashcards Preview

SFS 2018-19 > 10.5, Employee Assistance > Flashcards

Flashcards in 10.5, Employee Assistance Deck (48):
1

The purpose of the ______________ is to prevent and/or lessen the potential negative emotional or physical impact a critical incident or unsafe practice can have on a departmental employee and their family by providing emotional support, information, guidance, and assistance.

Peer Support Program

(HPM 10.5, Chapter 2)

2

A _____________ is any event, on duty or off duty, involving actual or threatened death or serious injury, which has the potential to create a sense of fear, helplessness, horror, or general distress.

Critical incident

(HPM 10.5, Chapter 2)

3

True or False: the Peer Support Program is a confidential program.

True

(HPM 10.5, Chapter 2)

4

If a Peer Support Program volunteer obtains information suggesting that an employee may be an immediate danger to him/herself or others, who shall be immediately notified?

1) The employee's commander
2) A supervisor at the Office of Employment Safety and Assistance

(HPM 10.5, Chapter 2)

5

True or False: a supervisor's approval is required before an employee may contact a Peer Support Program volunteer for assistance.

False

(HPM 10.5, Chapter 2)

6

True or False: if a specific Peer Support Program volunteer is requested by an employee, every effort should be made to contact that particular peer.

True

(HPM 10.5, Chapter 2)

7

A responding Peer Support Program volunteer should be of a/an ___________ rank/classification than the involved employee.

Equal or higher

(HPM 10.5, Chapter 2)

8

An off-duty Peer Support Program volunteer will be allowed up to ______ hours of compensating time off (CTO) when approved by the volunteer's commander.

Four hours

(HPM 10.5, Chapter 2)

9

The _________________ provides critical incident stress management, funeral planning, and other forms of support services as needed to the command and family of any CHP employee who is killed or seriously injured.

Critical Incident Response Team

(HPM 10.5, Chapter 5)

10

After business hours, the Critical Incident Response Team may be contacted through ____________.

Emergency Notification and Tactical Alert Center (ENTAC)

(HPM 10.5, Chapter 5)

11

The purpose of the _____________ is to reduce the effects of post-trauma stress by providing an opportunity for discussion of the employee's emotional and physical reaction(s) to the critical incident.

Critical Incident Stress Debriefing

(HPM 10.5, Chapter 6)

12

True or False: a Critical Incident Stress Debriefing is not intended to be a tactical critique, and no documentation shall be kept by any party.

True

(HPM 10.5, Chapter 6)

13

With the exception of a _________ incident, an employee's attendance during a Critical Incident Stress Debriefing is voluntary.

Shooting

(HPM 10.5, Chapter 6)

14

If approved, an employee involved in a critical incident may be granted up to _______ days of paid administrative time off following the incident.

Five days

(HPM 10.5, Chapter 6)

15

Employees involved in shooting incidents shall be referred to a Critical Incident Stress Debriefing within _______ hours of the incident.

72 hours

(HPM 10.5, Chapter 6)

16

True or False: persons involved in a critical incident (but not employed by the CHP) may participate in a Critical Incident Stress Debriefing.

True

(HPM 10.5, Chapter 6)

17

True or False: immediate family members of persons involved in a critical incident may participate in a Critical Incident Stress Debriefing.

False

(HPM 10.5, Chapter 6)

18

The purpose of the ______________ is to provide emotional support, resources, and other types of assistance for departmental employees and/or their family members who have been diagnosed with cancer.

Cancer Survivor Support Group

(HPM 10.5, Chapter 7)

19

The Cancer Survivor Support Group is administered by the _________________.

Office of Employee Safety and Assistance

(HPM 10.5, Chapter 7)

20

Is an employee required to divulge information obtained as a Cancer Survivor Support Group peer during an administrative investigation?

No (unless criminal conduct is involved)

(HPM 10.5, Chapter 7)

21

Employees selected to serve as Cancer Survivor Support Group peers shall receive _______ hours of initial training.

16 hours

(HPM 10.5, Chapter 7)

22

Employees selected to serve as Cancer Survivor Support Group peers shall receive _______ hours of annual (refresher) training.

8 hours

(HPM 10.5, Chapter 7)

23

True or False: employees performing the duties of a Cancer Survivor Support Group peer may use a state vehicle if one is available.

True

(HPM 10.5, Chapter 7)

24

True of False: employees performing the duties of a Cancer Survivor Support Group peer are entitled to mileage reimbursement for use of a privately-owned vehicle.

True

(HPM 10.5, Chapter 7)

25

An on-duty Cancer Survivor Support Group peer will be allowed to claim regular shift time when approved by the volunteer's commander, and will be allowed to claim up to ________ hours of CTO when off duty.

Four hours

(HPM 10.5, Chapter 7)

26

True of False: employees may not be the subject of adverse action if they voluntarily disclose a dependence to illegal drugs.

False (this may be cause for dismissal)

(HPM 10.5, Chapter 3)

27

True of False: employees may not be the subject of adverse action if, prior to a substance-related incident, they voluntarily disclose a dependence to alcohol or lawfully-prescribed medications.

True

(HPM 10.5, Chapter 3)

28

True or False: an Employee Substance Abuse Program volunteer cannot be called upon to testify in court concerning information shared by an employee who was counseled by the volunteer.

False

(HPM 10.5, Chapter 3)

29

Employees serving as Employee Substance Abuse Program volunteers shall receive _____ hours of initial training.

16 hours

(HPM 10.5, Chapter 3)

30

Employees serving as Employee Substance Abuse Program volunteers shall receive ______ hours of annual (refresher) training.

Eight hours

(HPM 10.5, Chapter 3)

31

True or False: supervisory approval is required before an employee may contact an Employee Substance Abuse Program volunteer.

False

(HPM 10.5, Chapter 3)

32

An off-duty Employee Substance Abuse Program volunteer is allowed ______ hours of CTO to provide counseling services to an employee, when approved by the volunteer's commander.

Four hours

(HPM 10.5, Chapter 3)

33

True or False: an employee who requests assistance with a substance abuse problem but continues to demonstrate poor job performance may be subjected to adverse action, including dismissal.

True

(HPM 10.5, Chapter 3)

34

The __________ is responsible for costs associated with substance abuse recovery treatment not covered by health insurance or the Employee Assistance Program.

Employee

(HPM 10.5, Chapter 3)

35

The purpose of the __________ is to provide confidential, professional assistance to any employee with behavioral or personal problems which may impair his or her job performance, attendance, and/or conduct.

Employee Assistance Program

(HPM 10.5, Chapter 1)

36

Employee Assistance Program services are available to what groups?

1) All employees
2) Employees' lawful spouses
3) Unmarried dependent children
4) Registered domestic partners

(HPM 10.5, Chapter 1)

37

True of False: a supervisor's approval is required before an employee can utilize Employee Assistance Program benefits.

False

(HPM 10.5, Chapter 1)

38

True of False: an employee may utilize sick leave, annual leave, vacation, or other leave credits in order to attend Employee Assistance Program sessions.

True

(HPM 10.5, Chapter 1)

39

True or False: if a commander or supervisor provides an employee with an Employee Assistance Program (EAP) referral letter, the employee is required to attend the EAP sessions.

False (participation is voluntary)

(HPM 10.5, Chapter 1)

40

The purpose of the ________ is to provide information, peer support, resources, and other types of assistance to departmental employees who are currently serving or have served in the military.

Military Support Program

(HPM 10.5, Chapter 8)

41

Employees who are active military members and military members are encouraged to complete a ________ form.

CHP 270M, Military Service Record

(HPM 10.5, Chapter 8)

42

All Military Support Program volunteers shall receive a minimum of _____ hours of annual training.

Eight hours

(HPM 10.5, Chapter 8)

43

An off-duty Military Support Program volunteer will be allowed up to ______ hours of CTO when approved by his or her commander.

Four hours

(HPM 10.5, Chapter 8)

44

The goal of the __________ is to improve the overall awareness of health and fitness for all employees.

Wellness Program

(HPM 10.5, Chapter 9)

45

Injuries sustained as a result of off-duty exercises in preparation for, or during an acutal wellness event, are the responsibility of __________.

The employee

(HPM 10.5, Chapter 9)

46

True or False: competitive physical activity events organized through the Wellness Program may be conducted while on duty.

False

(HPM 10.5, Chapter 9)

47

True or False: employees may claim workers' compensation benefits for injuries sustained during an employee's participation in Wellness Program activities.

False

(HPM 10.5, Chapter 9)

48

The ________ was created with the intention of reaching out to the surviving family of CHP members who have died in the line of duty.

Survivor Outreach Program

(HPM 10.5, Chapter 10)