11 - Motivation

Question 1

Define motivation

Answer 1

the internal and external factors that stimulate the desire in workers to be continually interested in, and committed to doing a job well

Question 2

Define piece rate

Answer 2

payment to a worker for each unit produced

Question 3

Define self actualisation

Answer 3

a sense of self-fulfillment reached by feeling enriched and developed by what one has learned and achieved

Question 4

Define motivators (motivating factors)

Answer 4

aspects of a worker’s job that can lead to positive job satisfaction, such as achievement, recognition, meaningful and interesting work, responsibility, and advancement at work

Question 5

Define hygiene factors

Answer 5

aspects of a worker’s job that have the potential to cause dissatisfaction, such as pay, working conditions, status and over - supervision by managers

Question 6

Define job enrichment

Answer 6

aims to use the full capabilities of workers by giving them the opportunity to do more challenging and fulfilling work

Question 7

Define time-based wage

Answer 7

payment to a worker made for each period of time worked

Question 8

Define commission

Answer 8

a payment to a salesperson for each sale made

Question 9

Define bonus

Answer 9

a payment made in addition to the contracted wage or salary

Question 10

Define performace - related pay

Answer 10

a bonus scheme to reward employees for above - average work performance

Question 11

Define profit sharing

Answer 11

a bonus for employees based on the profits of the business, usually paid as a proportion of basic salary

Question 12

Define share - ownership scheme

Answer 12

a scheme that gives employees shares in the company they work for or allows them to buy shares at a discount

Question 13

Define fringe benefits

Answer 13

benefits given, separate from pay, by an employer to some or all employees

Question 14

Define job rotation

Answer 14

a scheme that allows employees to switch from one job to another

Question 15

Define job enlargement

Answer 15

an attempt to increase the scope of a job by broadening or deepening the tasks undertaken

Question 16

Define job redesign

Answer 16

the restructure of a job to make the work more interesting, satisfying and challenging

Question 17

Define development

Answer 17

the gaining of new or advanced skills and knowledge as well as opportunities to apply what is gained

Question 18

Define employee promotion

Answer 18

advancement of an employee within a business to a higher level of responsibility and status

Question 19

Define employee status

Answer 19

level of recognition offered by an employer to a worker in terms of pay, level of responsibility and benefits

Question 20

Define employee participation

Answer 20

active ecouragement of employees to become involved in decision - making within an organisation

Question 21

Define teamworking

Answer 21

production is organised so that groups of workers undertake complete units of work

Question 22

Define empowerment

Answer 22

the giving of skills, resources, authority and opportunity to employees so that they can take decisions and be accountable for their work