3.1 Organizational Development

Question 1

Organizational Development

Answer 1

1. Planned
2. Organization-wide effort
3. To increase organizational effectiveness
4. Using behavioral science knowledge and technology

Question 2

Involves systematic collection of data, widely used intervention strategy

Answer 2

Survey Feedback

Question 3

Develop teams or to enhance the effectiveness of existing teams

Answer 3

Team Building

Question 4

Focus on employee involvement in the control of quality in organizations

Answer 4

Total Quality Management

Question 5

Paying employees a bonus based on improvements in productivity

Answer 5

Gainsharing

Question 6

Focus on Technology and Structure of Organizations

Answer 6

Technostructural Interventions

Question 7

Types of technostructural Interventions

Answer 7

1. Functional - Focus on employee function and specialization which are grouped into departments
2. Product-Based Organizational Design - Based on product output
3. Matrix Structure - Combination of function and product structure
4. Reengineering - Rethinking and redesigning business processes.
5. Information Technology - Science of collecting, storing, processing and transmitting information

Question 8

Engage employees by focusing on positive messages, the best that employees can offer, and the affirmation of past and present strengths and successes

Answer 8

Appreciative Inquiry

Question 9

Sensitivity training, use of unstructured group interaction to help workers gain insight into their motivations and their behaviors patterns in dealing with others

Answer 9

T-Groups

Question 10

Organizational Transformation

Answer 10

Any intervention primarily directed toward creating a new vision for an organization and changing its beliefs, purpose and mission