3.2.1 Flashcards
Understanding management, leadership and decision making (18 cards)
What is management?
Organising and coordinating business activities in order to fulfil production and meet the business’ objectives
How can management be described? (List 4)
- Seeking to avoid conflict
- Risk adverse
- Threats are averted
- Managed by authority
What is leadership?
The process and methods of influencing others to take desired actions
How can leadership be described? (List 4)
- Risk seeking
- Entrepreneurial
- Growth mindset
- Lead by example
What is autocratic leadership?
One person makes all decisions
What are the characteristics of autocratic leadership? (List 3)
- Directive
- Little creativity
- Leader is clearly in control
What are the pros and cons of autocratic leadership? (List 2 of each)
- Quick decision making
- Leader is most knowledgeable
- Employees are low skilled
- Little creativity
What is paternalistic leadership?
Leader acts as a parental figure, guiding decision making
What are the characteristics of paternalistic leadership? (List 3)
- Employees treat with compassion and respect
- Decisions made in the best interest of key stakeholders
- Leader is a role model
What are the pros and cons of paternalistic leadership? (List 2 of each)
- Higher employee retention
- Can reduce employee stress
- Inexperienced, young staff
- Can be patronising
What is democratic leadership?
Everyone shares ideas in decision making along with the leader
What are the characteristics of democratic leadership? (List 3)
- Leader guides the group
- Ideas are encouraged
- 2 way communication
What are the pros and cons of democratic leadership? (List 2 of each)
- Makes group feel important
- Effective when creative ideas are needed
- Time consuming
- Potential for conflict to arise
What is laissez-faire leadership?
Group members make decisions by themselves
What are the characteristics of laissez-faire leadership? (List 3)
- Leader uses ‘hands off’ style
- Team is highly autonomous
- Can be viewed as delegating
What are the pros and cons of laissez-faire leadership? (List 2 of each)
- Team is skilled
- Independence is valued
- Dissatisfaction among employees
- Less work gets done
What is the Tannenbaum-Schmidt Continuum?
A simple model of leadership that shows the relationship between the level of freedom given to a team of workers and the level of authority retained by the manager. As team freedom increases, the manager’s authority decreases.
What are the 4 parts of the continuum?
- Tell (autocratic)
- Sell (paternalistic)
- Consult (democratic)
- Joins (laissez-faire)
