9.4d - The Value of Digital Technology and its Impact on Functional Areas of a Business

Question 1

Advantages of digital technology to business and consumers:

Answer 1

• Better quality products
• Increase in choice
• Improved efficiency
• Improved communication

Question 2

Disadvantages of digital technology:

Answer 2

• Some employees and customers will not embrace the change and use of digital technology
• Loss of jobs
• Expensive
• People need to be constantly trained