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Flashcards in Admin 201 - Study Questions (Set 2) Deck (75):
1

A CUSTOM FIELD IS MADE READ ONLY FROM THE FIELD LEVEL SECURITY AND REQUIRED FROM PAGE LAYOUT. THE FIELD WILL BE

A. READ ONLY FOR THE USER

B. REQUIRED FOR THE USER

C. THROWS AN ERROR AND DON'T ALLOW TO MAKE READ ONLY FIELD MANDATORY FROM PAGE LAYOUT

D. USER IS GIVEN A CHOICE IN A POP UP WINDOW

A. READ ONLY FOR THE USER
 

2

WHICH OF THE FOLLOWING IS NOT A ROLL UP SUMMARY FIELD OPERATION?

A. SUM
B. MAX
C. MIN
D. COUNT
E. AVERAGE

E. AVERAGE

3

HOW MANY FIELDS CAN BE ENABLED FOR TRACKING ON A CUSTOM OBJECT?

A. 10
B. 20
C. 30
D. 40
E. NONE OF THE ABOVE

B. 20

4

WHICH OF THE FOLLOWING IS NOT PART OF THE PROFILE?

A. USER LICENSE
B. PAGE LAYOUT
C. RECORD TYPES
D. FIELD LEVEL SECURITY
E. ROLES

E. ROLES

5

HOW MANY CUSTOM SUMMARY FORMULA FIELDS ARE ALLOWED ON A SINGLE REPORT?

A. 5
B. 10
C. 15
D. 20
E. NO LIMIT

A. 5

6

IS IT POSSIBLE FOR A USER TO SEE DIFFERENT SET OF DATA IN REPORT AND IN A DASHBOARD BASED ON THE SAME REPORT?

A. YES
B. NO

A. YES

7

WHICH OF THE FOLLOWING IS NOT AN AVAILABLE FUNCTION IN THE FORMULA FIELDS?

A. HYPERLINK
B. SUBSTITUTE
C. RPAD
D. VLOOKUP

D. VLOOKUP

8

ICH OF THE FOLLOWING CANNOT BE USED AS A SOURCE REPORT FOR THE ANALYTICAL SNAP SHOT?

A. TABULAR REPORTS
B. SUMMARY REPORTS
C. MATRIX REPORTS
D. ALL CAN BE USED

C. MATRIX REPORTS

9

WHICH IMPORT FUNCTIONALITY OF SALESFORCE.COM SHOULD BE USED IF ONE NEEDS TO IMPORT THE 30000 CASES IN SALESFORCE.COM?


A. IMPORT WIZARD
B. DATA LOADER
C. ANY ONE OF A OR B
D. NONE OF A OR B

 B. DATA LOADER

10

ALL DASHBOARD VIEWERS SEE DATA BASED ON THE SECURITY SETTINGS OF THE RUNNING USER—REGARDLESS OF THEIR OWN PERSONAL SECURITY SETTINGS?


A. TRUE
B. FALSE

A. TRUE
 

11

HOW MANY CUSTOM FIELDS CAN BE CREATED ON AN OBJECT IN AN UNLIMITED EDITION?

A. 100
B. 200
C. 500
D. UNLIMITED FIELDS

C. 500

12

WHICH TYPE OF REPORTS CAN'T BE USED TO CREATE GROUPS OF DATA OR CHARTS?

A. TABULAR
B. SUMMARY
C. MATRIX
D. NONE OF THE ABOVE

A. TABULAR

13

HOW MANY ROLL UP SUMMARY FIELDS CAN BE CREATED IN THE ENTERPRISE EDITION ON A CUSTOM OBJECT?

A. 10
B. 20
C. 30
D. NO RESTRICTION ON NO. OF FIELDS

A. 10

14

A SALES TEAM IS A SET OF USERS THAT NORMALLY WORK TOGETHER ON _________ ?

A. ACCOUNTS
B. LEADS
C. OPPORTUNITIES
D. CONTACTS
E. CASES

C. OPPORTUNITIES

15

WHICH FEATURE IN SFDC COMBINES A LIST VIEW AND RELATED RECORDS INTO ONE SCREEN WITH DIFFERENT FRAMES SO THAT USERS HAVE ALL THE INFORMATION THEY NEED WHEN INTERACTING WITH SALESFORCE.COM?

A. ACCOUNTS
B. ASSET
C. CONSOLE
D. CALL CENTER
E. CAMPAIGN

C. CONSOLE

16

What is the salesforce Console?

The Console is a tab that combines a list view and related records into one screen with different frames.

17

Are there any limits to the number and type of list views that can be created in a console?

No, the only limitation is that users cannot create list views in the console, but can utilize any list views in the console created on corresponding tabs.

18

How would an administrator modify lookup records in a console layout?

Mini Page Layout

19

Name a productivity advantage of including the sidebar in a console layout.

Users do not have to navigate to the home page to see recent records, access the recycle bin, or utilize custom links

20

ON WHICH OWD SHARING DEFAULTS CAN SHARING RULES NOT BE DEFINED?

A. OWD IS PRIVATE

B. OWD IS PUBLIC READ ONLY

C. OWD IS PUBLIC READ WRITE

D. SHARING RULES CAN BE CREATED ON ANY OF THE ABOVE

C. OWD IS PUBLIC READ WRITE

21

WHAT HAPPENS WHEN A USER OWNS AN OPPORTUNITY RECORD BUT DOES NOT HAVE THE READ PERMISSION ON OPPORTUNITY OBJECT?

A. HE STILL SEES THE OPPORTUNITY RECORD

B. HE IS NOT ABLE TO SEE THE OPPORTUNITY RECORD

C. THIS CASE CAN NEVER ARISE

B. HE IS NOT ABLE TO SEE THE OPPORTUNITY RECORD
 

22

ACCOUNT TEAM IS A SET OF USERS THAT NORMALLY WORK TOGETHER ON _________?

A. ACCOUNTS
B. LEADS
C. OPPORTUNITIES
D. CONTACTS
E. CASES

A. ACCOUNTS

23

CONDITIONAL HIGHLIGHTING CANNOT BE USED FOR?

A. TABULAR REPORTS
B. SUMMARY REPORTS
C. MATRIX REPORTS
D. NONE OF THE ABOVE

A. TABULAR REPORTS
 

24

YOU CAN USE CONDITIONAL HIGHLIGHTING FOR SUMMARY AND MATRIX REPORT ONLY

A. TRUE
B. FALSE

A. TRUE
 

25

WHICH OF THE FOLLOWING IS AN AUTOMATED PROCESS YOUR ORGANIZATION CAN USE TO APPROVE RECORDS IN SALESFORCE.COM?

A. VALIDATION PROCESS
B. APPROVAL PROCESS
C. WORKFLOW RULES
D. RECORD TYPES

B. APPROVAL PROCESS
 

26

WHICH OF THE FOLLOWING EMAIL TEMPLATE CANNOT BE USED TO SEND A MASS EMAIL?


A. TEXT
B. HTML WITH LETTERHEAD
C. CUSTOM HTML
D. VISUALFORCE

D. VISUALFORCE
 

27

WHICH OF THE FOLLOWING OBJECTS DOES NOT SUPPORT THE BUSINESS PROCESS?

A. LEAD
B. ACCOUNT
C. OPPORTUNITY
D. CASE
E. SOLUTION

B. ACCOUNT
 

28

WHICH OF THE FOLLOWING DOES NOT NEED BUSINESS PROCESS?

A. LEADS
B. OPPORTUNITIES
C. CONTACTS
D. CASES

C. CONTACTS
 

29

IN WHICH OF THE FOLLOWING EDITION YOU CAN CREATE A MANAGED PACKAGE?

A. PROFESSIONAL EDITION
B. FULL TEST SANDBOX
C. DEVELOPER EDITION
D. UNLIMITED EDITION
E. ENTERPRISE EDITION

C. DEVELOPER EDITION
 

30

CAN A USER RESTRICT ACCESS WITH THE HELP OF THE SHARING RULES?

A. YES
B. NO

B. NO
 

31

IS IT POSSIBLE FOR USERS TO OVERRIDE THEIR OWN FORECASTS AND FORECASTS FOR USERS BELOW THEM IN THE FORECAST HIERARCHY?

A. YES
B. NO

A. YES
 

32

WITH SHARING RULES ONE CAN MAKE AUTOMATIC EXCEPTIONS TO THE ORGANIZATION-WIDE DEFAULT FOR DEFINED SETS OF USERS.

A. TRUE
B. FALSE

A. TRUE
 

33

AN OPPORTUNITY THAT REACHES THE THRESHOLD WITH 80% PROBABILITY WILL TRIGGER ADDITIONAL ALERTS IF THE PROBABILITY SUBSEQUENTLY GOES HIGHER TO 85%.

A. YES
B. NO
C. DEPENDS ON THE SETTINGS

B. NO
 

34

WHICH OF THE FOLLOWING TYPES OF PACKAGES CAN BE UPGRADED?

A. MANAGED PACKAGES
B. UNMANAGED PACKAGES
C. BOTH A & B
D. NONE OF THE ABOVE

A. MANAGED PACKAGES
 

35

WHICH OF THE FOLLOWING FEATURE ALLOWS YOU TO SEND AN EMAIL WHEN AN OPPORTUNITY REACHES A THRESHOLD VALUE?

A. VALIDATION RULE
B. BIG DEAL ALERT
C. OPPORTUNITY ALERT
D. BIG TICKET EMAIL

B. BIG DEAL ALERT
 

36

CONDITIONAL HIGHLIGHTING ONLY APPLIES TO THE FIRST SUMMARY FIELD COLUMN IN THE TABLE?

A. TRUE
B. FALSE

A. TRUE
 

37

UNMANAGED PACKAGES DO NOT INCLUDE LOCKED COMPONENTS BUT CAN BE UPGRADED?

A. TRUE
B. FALSE

B. FALSE
 

38

AUTO RESPONSE RULES WORK ON WHICH OBJECTS?

A. LEADS AND CASES
B. LEADS AND ACCOUNTS
C. ACCOUNTS AND OPPORTUNITY
D. ACCOUNT AND CASES

A. LEADS AND CASES
 

39

ESCALATION RULES ONLY RUN DURING THE BUSINESS HOURS WITH WHICH THEY ARE ASSOCIATED?

A. TRUE
B. FALSE

A. TRUE
 

40

CUSTOMIZABLE FORECASTING IS A PREREQUISITE IN ORDER TO ENABLE TERRITORY MANAGEMENT?

A. TRUE
B. FALSE

A. TRUE
 

41

RUNNING USER CONCEPT IN DASHBOARD ALLOWS USERS TO VIEW DATA, WHICH NORMALLY THEY CANNOT VIEW?

A. TRUE
B. FALSE

A. TRUE
 

42

CAN A USER CREATE HIS OR HER OWN DEFAULT SALES TEAM?

A. YES
B. NO

A. YES
 

43

HOW MANY RANGES CAN BE DEFINED IN THE CASE OF A CONDITIONAL HIGHLIGHTING?

A. 2
B. 3
C. 4
D. 5

B. 3
 

44

WHEN ARE THE FORMULA FIELDS RE - CALCULATED?

A. EVERY 15 MINUTES

B. EVERY TIME THEY ARE SEEN (VIEWED)

C. AFTER EVERY DML OPERATION

D. ADMIN CAN SET THE TIME OF REFRESH

B. EVERY TIME THEY ARE SEEN (VIEWED)
 

45

Approval Processes

Defines the criteria a record must match to enter an approval process

46

Assignment Rules for Leads and Cases

Specifies conditions that a lead or case must match for it to be assigned

47

Auto-Response Rules for Leads and Cases

Defines the criteria a lead or case must match to trigger an auto-response rule

48

Case Escalation Rules

Specifies conditions that a case must match for it to be escalated

49

Formula Fields

Automatically calculates the value of a custom field using the values, merge fields, or expressions you specify
Users cannot change the value of a formula field.

50

Validation Rules

Prevents users from entering an invalid value in a standard or custom field
Validation rules can be based on formulas and display an error message to the user when the value they enter is not valid for that field.

51

Workflow Rules

Defines the criteria a record must meet to trigger a workflow rule

52

Field Updates

Automatically changes the value of a field to a value you specify
You can set field updates to occur as a result of a workflow rule or an approval process.

53

Custom Summary Formulas in Reports

Automatically calculates additional totals based on existing report summaries using the values, merge fields, or expressions you specify. Users cannot change these totals.

54

HOW DO YOU FIND OUT THAT THE APPROVAL PROCESS IS EDITED?

A. LAST MODIFIED BY FIELD
B. AUDIT TRAIL
C. HISTORY RECORD ON APPROVAL PAGE LAYOUT
D. ALL OF THE ABOVE

D. ALL OF THE ABOVE
 

55

HOW MANY SOLUTION RECORDS CAN BE IMPORTED VIA IMPORT WIZARD?

A. 500
B. 5,000
C. 50,000
D. SOLUTION RECORDS CANNOT BE IMPORTED VIA IMPORT WIZARD

C. 50,000
 

56

Import Wizard Acronym CALCuS Stands for?

Contacts
Accounts
Leads
Custom Objects
Solutions

57

FORMATTING OF REPORT IS MAINTAINED WHEN IT IS EXPORTED VIA PRINTABLE VIEW?

A. TRUE
B. FALSE

A. TRUE

58

WHICH OF THE FOLLOWING IS A SALESFORCE.COM DEFINITION FOR A LEAD?

A. ANY PERSON, ORGANIZATION OR COMPANY THAT MAY BE INTERESTED IN YOUR PRODUCTS AND SERVICES, NOT YET CUSTOMERS

B. AN ORGANIZATION, INDIVIDUAL OR COMPANY INVOLVED WITH YOUR BUSINESS SUCH AS CUSTOMERS, COMPETITORS AND PARTNERS

C. ANY POTENTIAL REVENUE-GENERATING EVENT I.E. "SALES DEAL"

D. ANY INDIVIDUAL OR INFLUENCER ASSOCIATED WITH AN ACCOUNT

A. ANY PERSON, ORGANIZATION OR COMPANY THAT MAY BE INTERESTED IN YOUR PRODUCTS AND SERVICES, NOT YET CUSTOMERS

59

IF YOU DELETE AN EMAIL FROM A CASE AND THEN DELETE THE CASE, YOU WILL NOT BE ABLE TO RETRIEVE THE DELETED EMAIL FROM THE RECYCLE BIN

A. TRUE
B. FALSE

A. TRUE
 

60

ON WHICH OF THESE AREAS ARE DATA VALIDATION RULES ENFORCED BUT NO FEEDBACK IS GIVEN TO USERS?

A. LEAD CONVERT
B. RECORD MERGER
C. WEB-TO-CASE
D. SALESFORCE MOBILE
E. SELF SERVICE PORTAL

C. WEB-TO-CASE
 

61

WHAT SHOULD BE THE ADVANCED FILTER CONDITIONS TO MEET THE REQUIREMENT "FIND CONTACTS OWNED BY POO THAT HAVE A TITLE OF CFO, FUNCTIONAL ROLE OF CFO, OR REPORTS TO THE CFO?"

1) TITLE EQUALS CFO
2) FUNCTIONAL ROLE EQUALS CFO
3) REPORTS TO EQUALS CFO
4) CONTACT OWNER CONTAINS POO

A. (1 OR 2 OR 3) AND 4
B. (4 AND (2 OR 3)) OR 1
C. (1 OR 2 OR (3 AND 4)
D. (1 AND (2 OR 3)) OR 4

A. (1 OR 2 OR 3) AND 4

62

HOW MANY USER RECORDS CAN BE IMPORTED VIA IMPORT WIZARD?

A. 500
B. 5,000
C. 50,000
D. USER RECORDS CANNOT BE IMPORTED VIA IMPORT WIZARD

D. USER RECORDS CANNOT BE IMPORTED VIA IMPORT WIZARD

63

WHICH OF THE FOLLOWING IS TRUE ABOUT PAGE LAYOUTS?

A. CONTROL THE LAYOUT AND ORGANIZATION OF DETAIL AND EDIT PAGES

B. CONTROL WHICH FIELDS, RELATED LISTS, AND CUSTOM LINKS USERS SEE, ON DETAIL AND EDIT PAGES ONLY

C. CONTROL WHICH STANDARD AND CUSTOM BUTTONS DISPLAY ON DETAIL PAGES AND RELATED LISTS

D. DETERMINE WHETHER FIELDS ARE VISIBLE, READ ONLY, OR REQUIRED, ON DETAIL AND EDIT PAGES ONLY

E. ALL OF THE ABOVE

E. ALL OF THE ABOVE

64

TO EMAIL A REPORT TO OTHER USERS, THE REPORT MUST BE IN A PUBLIC FOLDER WITH ACCESS GRANTED TO THE OTHER USERS?

A. TRUE
B. FALSE

A. TRUE
 

65

WHEN A FIELD IS DELETED FROM A PAGE LAYOUT, IS IT ALSO DELETED FROM THE OBJECT?

A. YES
B. NO

B. NO
 

66

WHEN YOU INSERT A RECORD USING THE API, DO VALIDATION RULES GET EXECUTED?

A. YES
B. NO

A. YES
 

67

SCHEDULED REPORTS RUN IN THE TIME ZONE OF THE USER WHO SCHEDULES THE REPORT.

A. TRUE
B. FALSE

A. TRUE
 

68

REPORTS SHOW ONLY THE INFORMATION YOU CAN ACCESS, WHEREAS DASHBOARDS SHOW INFORMATION WHICH YOU CANNOT NORMALLY ACCESS.

A. TRUE
B. FALSE

A. TRUE
 

69

WHICH OF THE FOLLOWING ARE NOT CONTROLLED BY THE PAGE LAYOUTS?

A. CUSTOM FIELDS
B. SECTIONS
C. RELATED LIST
D. CUSTOM BUTTON
E. VALIDATION RULE ERROR MESSAGE

E. VALIDATION RULE ERROR MESSAGE
 

70

IF A FIELD IS VISIBLE IN THE SEARCH LAYOUT BUT HIDDEN FOR CERTAIN USERS VIA THE FIELD-LEVEL SECURITY SETTINGS THEN WHICH OF THE FOLLOWING STATEMENT IS TRUE?

A. THE FIELD-LEVEL SECURITY OVERRIDES THE SEARCH LAYOUT AND THE FIELD WILL BE HIDDEN FOR ALL USERS

B. THE FIELD WILL STILL BE VISIBLE IN SEARCH LAYOUT TO ALL THE USERS

C. THE FIELD-LEVEL SECURITY OVERRIDES THE SEARCH LAYOUT AND THE FIELD WILL BE HIDDEN FOR THOSE USERS

D. NONE OF THE ABOVE

C. THE FIELD-LEVEL SECURITY OVERRIDES THE SEARCH LAYOUT AND THE FIELD WILL BE HIDDEN FOR THOSE USERS
 

71

IF A REPORT IS RUN WHICH RETURNS 20,000 RECORDS THEN

A. ALL 20K RECORDS ARE DISPLAYED IN THE UI

B. FIRST 2K RECORDS ARE DISPLAYED IN THE UI

C. 10 REPORTS EACH HAVING 2K RECORDS ARE CREATED

D. REPORT FAILS AND AN ERROR IS REPORTED

B. FIRST 2K RECORDS ARE DISPLAYED IN THE UI
 

72

DELETING A TAB FROM AN APPLICATION ____

A. DELETES THE TAB FROM SALESFORCE.COM

B. DELETES THE TAB FROM THAT APPLICATION

C. DELETES THAT PARTICULAR OBJECT OF WHOSE TAB IS DELETED

D. ALL OF THE ABOVE

B. DELETES THE TAB FROM THAT APPLICATION

73

WHICH ONE OF THE FOLLOWING IS A SALESFORCE.COM DEFINITION FOR AN OPPORTUNITY?

A. ANY PERSON, ORGANIZATION OR COMPANY THAT MAY BE INTERESTED IN YOUR PRODUCTS AND SERVICES, NOT YET CUSTOMERS

B. AN ORGANIZATION, INDIVIDUAL OR COMPANY INVOLVED WITH YOUR BUSINESS SUCH AS CUSTOMERS, COMPETITORS AND PARTNERS

C. ANY POTENTIAL REVENUE-GENERATING EVENT I.E. "SALES DEAL"

D. ANY INDIVIDUAL OR INFLUENCER ASSOCIATED WITH AN ACCOUNT

C. ANY POTENTIAL REVENUE-GENERATING EVENT I.E. "SALES DEAL"
 

74

WHICH OF THE FOLLOWING MAKE A USER RECORD UNIQUE?

A. PROFILE
B. EMAIL ID
C. USERNAME
D. ROLE

C. USERNAME
 

75

WHICH OF THE FOLLOWING IS NOT CONTROLLED BY THE PAGE LAYOUT?

A. HOW DETAIL AND EDIT PAGES ARE ORGANIZED

B. FIELD PROPERTIES LIKE VISIBLE, READ-ONLY AND REQUIRED

C. CONTROLLING WHICH FIELDS, RELATED LISTS, AND CUSTOM LINKS USERS SEES

D. PAGE SECTION CUSTOMIZATIONS

E. ROLLUP SUMMARY

E. ROLLUP SUMMARY