All-In-One Chapter 13 - Managing Project Stakeholder Management Flashcards Preview

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Flashcards in All-In-One Chapter 13 - Managing Project Stakeholder Management Deck (23):
1

Interactive communications

this type of communication means that information is happening among stakeholders, like in a forum. It means that the participants are actively communicating with one another

2

Key stakeholder

stakeholders that have the authority to make decisions in the project

3

Leading stakeholder status

part of stakeholder analysis classification. A leading stakeholder is aware of your project, they want your project to be successful, and the stakeholder is working to make certain the project is a success.

4

Negative stakeholder

a stakeholder who does not want the project to exist and is opposed to the project

5

Neutral stakeholder

a stakeholder who has neither a positive nor negative attitude about the project's existence

6

Neutral stakeholder status

part of stakeholder analysis classification. A neutral stakeholder is aware of your project and is not concerned if the project succeeds or fails.

7

Positive stakeholder

a stakeholder who sees the benefits of the project and is in favor of the change the project is to bring about

8

Profile analysis meeting

this is an analysis meeting to examine and document the roles in the project. The role's interests, concerns, influence, project knowledge, and attitude are documented

9

Pull communications

this type of communication pulls information from a central repository. Pull communications allow stakeholders to retrieve information from a central source as needed

10

Push communications

this type of communication happens when the sender pushes the same message to multiple people.

11

Reporting system

a reporting system is a software program to store and analyze project data for reporting.

12

Resistant stakeholder status

part of stakeholder analysis classification. A resistant stakeholder is aware of your project, but they do support the changes your project will create

13

Stakeholder

anyone who is affected by the existence of the project or who can affect the project's existence. Stakeholders can enter and exit the project as conditions change within the project.

14

Stakeholder analysis

an activity that ranks stakeholders based on their influence, interests, and expectations of the project. Stakeholders are identified and ranked, and then their needs and expectations are documented and addressed.

15

Stakeholder classification models

these are charts and diagrams that help the project manager determine the influence of stakeholders in relation to their interest in the project. Common classification models include the power/interest grid, the power/influence grid, the influence/impact grid, and the salience model

16

Stakeholder engagement

the project manager works to keep the project stakeholders interested, involved, and supportive of the project. Through communication, management skills, and interpersonal skills, the project manager can work to keep the project stakeholders engaged and interested in the project.

17

Stakeholder identification

a project initiation activity to identify, document, and classify the project stakeholders as early as possible in the project

18

Stakeholder management

the project management knowledge area that focuses on the management and engagement of the project stakeholders. There are four processes in this knowledge area: Identify stakeholders, plan stakeholder management, manage stakeholder engagement, and control stakeholder engagement

19

Stakeholder management plan

the stakeholder management plan documents a strategy for managing the project stakeholders. It establishes stakeholder engagement and defines how the project manager can increase and improve stakeholder engagement

20

Stakeholder management planning

the project manager works with the project team and subject matter experts to create a strategy to manage the project stakeholders

21

Stakeholder register

a documentation of each stakeholder's contact information, position, concerns, interests, and attitude toward the project.

22

Supportive stakeholder status

this is part of stakeholder analysis classification. A supportive stakeholder is aware of your project and is supportive and hopeful that the project will be successful.

23

Unaware stakeholder status

part of stakeholder analysis classification. An unaware status means the stakeholder doesn't know about the project and the effect the project may create on the stakeholder