Benefits of a diverse and inclusive team & dynamics of successfully working in a team Flashcards Preview

Diversity, inclusion and teamworking > Benefits of a diverse and inclusive team & dynamics of successfully working in a team > Flashcards

Flashcards in Benefits of a diverse and inclusive team & dynamics of successfully working in a team Deck (10)
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1

What are the benefits of effective teams?

- Mix of skills, knowledge and experience = greater creativity and innovation in solutions
- Effective teamwork can help improve inter-departmental communications and enhance
relationships
- Interaction / feeling part of a team = motivating and rewarding. Sense of ‘belonging’ = enhance
productivity
- Sense of team spirit, people will not want to let others down, might ‘go the extra mile’
- The shared workload = work completed faster and more efficiently
- Co-operation = learning opportunity for individuals to learn from colleagues and organisational learning
- Improved productivity
- Improved quality
- Improved customer focus
- Speed up the development of solutions
- Increase employee motivation
- Utilise different skillsets

2

What is a team?

Where people feel a sense of common identity and mutual dependence is required and recognised

3

What are the characteristics of effective teams?

- Effective leadership: lead by a team leader that positively influences team members
- Clear roles and responsibilities: understanding how and where they fit within the team
- Interdependence and mutual support
- Common sense of ownership: everyone feels they have vested interest in success of project
- Willingness to share knowledge and expertise
- Mix of skills, knowledge and experience
- Trust, openness and honesty
- Communication, respect for others’ views
- Confront and resolve conflicts
- Participation, involvement of everyone

4

What makes a high performing team?

- Leadership
- Common goal and vision
- Motivated
- Trust and openness (transparency)
- Complimentary personalities

5

How can you monitor effectiveness of the team?

- Consideration of deliverables against project brief and KPI’s – including cost, time, quality
- End of stage reports
- Client feedback in regular catch up’s
- Lessons learnt
- Weekly reporting
- Monthly progress reports

6

What are some key skills useful for effective teams?

o Listening
o Discussing
o Persuading
o Respect
o Helping
o Sharing
o Participating
o Communication
o Reflection
o Identifying strengths and weaknesses

7

If a member of your team was over enthusiastic in a meeting how would you deal with it?

- If they were over elaborating on a topic I would thank them for their contribution clarifying the key
information required stating that we must stick to the agenda of the meeting and the time available.
- Direct questions to their colleague.
- If in relation to a particular topic, state that it should be discussed in more depth after the meeting
with only the required parties.

8

If a member of your team was difficult or disruptive in a meeting how would you deal with it?

- I would analyse the situation to be clear about the issue and the effect the person has on other team members
- I would take them aside and inform them that their behaviour is not appropriate and try to ascertain the reason why:
-Personal issue
-Problem with another team member
-Agitated about a project issue or decision
- If there was no reason or the answer was not to my satisfaction I would request that they make an effort to improve their conduct in the future
- If their behaviour did not improve I would:
-If member of Equals then speak to senior management about replacing this person.
-If member of project team then speak to senior management and client about replacing them.

9

Why are team building exercises important?

They build relationships and trust in a non-working environment, a key element of high performing
teams E.g. Sporting event (go-karting, football, softball), meals, pubs.

10

What are the difficulties of achieving high performing teams in the construction industry?

- Projects last several years making personnel change inevitable
- Different engagements required at each stage
- Lack of trust between client and contractor
- To overcome this I:
-Understand people’s motives by profiling using the Belbin technique
-Setting of short term goals
-Holding regular team building events even if it is just drinks in a pub after a meeting