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1

BSHS 305 Week 5 DQ 1


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BSHS 305 Week 5 DQ 1

How has managed care affected service delivery for clients? In your opinion, has it improved client care?

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2

BSHS 305 Week 5 DQ 2


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BSHS 305 Week 5 DQ 2

How will demographic trends in America influence service delivery within the human services?

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3

BSHS 305 Week 5 Individual Assignment Client Needs and Services Presentation


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BSHS 305 Week 5 Individual Assignment Client Needs and Services Presentation

Create a 5- to 10-slide Microsoft® PowerPoint® presentation in which you include the following:

Explain how human service delivery settings are influenced by evolving client needs.

Explain how client services are changing due to trends in technology.

Format your presentation consistent with APA guidelines

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4

BSHS 305 Week 5 Learning Team Assignment Trends Paper


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BSHS 305 Week 5 Learning Team Assignment Trends Paper

Write a 1,050- to 1,400-word paper in which you relate economic and political events to current trends in the human services field.

Identify demographic trends that will influence future needs in the delivery of human services.

Format your paper consistent with APA guidelines.

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5

BSHS 305 Complete Course


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BSHS 305 Complete Course

BSHS 305 Week 1 DQ 1

BSHS 305 Week 1 DQ 2

BSHS 305 Week 1 Individual Assignment Foundations of Human Services Worksheet

BSHS 305 Week 2 DQ 1

BSHS 305 Week 2 DQ 2

BSHS 305 Week 2 Individual Quiz Graded

BSHS 305 Week 2 Individual Quiz

BSHS 305 Week 2 Learning Team Helping Field Summary

BSHS 305 Week 3 DQ 1

BSHS 305 Week 3 DQ 2

BSHS 305 Week 3 Individual Assignment Client Paper

BSHS 305 Week 3 Individual Quiz Graded

BSHS 305 Week 3 Individual Quiz

BSHS 305 Week 3 Learning Team Assignment Case Scenarios 1

BSHS 305 Week 3 Learning Team Assignment Case Scenarios

BSHS 305 Week 4 DQ 1

BSHS 305 Week 4 DQ 2

BSHS 305 Week 4 Individual Assignment Ethical Decision Scenario Worksheet

BSHS 305 Week 4 Individual Assignment Interoffice Memo

BSHS 305 Week 4 Learning Team Assignment The Role of Collaboration Presentation

BSHS 305 Week 5 DQ 1

BSHS 305 Week 5 DQ 2

BSHS 305 Week 5 Individual Assignment Client Needs and Services Presentation

BSHS 305 Week 5 Learning Team Assignment Trends Paper

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6

BSHS 305 Week 4 DQ 1


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BSHS 305 Week 4 DQ 1

How do human service professionals collaborate with others to meet client needs? What are the benefits of collaboration?

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7

BSHS 305 Week 4 DQ 2


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BSHS 305 Week 4 DQ 2

Discuss the role that human service professionals have in protecting client rights. Is the moral or legal obligation more important?

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8

BSHS 305 Week 4 Individual Assignment Ethical Decision Scenario Worksheet


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BSHS 305 Week 4 Individual Assignment Ethical Decision Scenario Worksheet

Complete the University of Phoenix Material: Ethical Decision Scenario Worksheet located on the student website.

Read the following scenario:

Shannon is a juvenile probation officer with the Department of Juvenile Justice. Recently, she covered her coworker, Janet’s client load, while Janet was on vacation.

Shannon met with several of Janet’s clients. After meeting with clients, she discovered a pattern in which the clients would report that they have not seen Janet in 2 to 3 months. However, the case files reflected face-to-face contact with all of her clients, despite what her clients stated. When Shannon investigated further, she found that the client notes were all at the same day and time, which is unlikely. Further, several of Janet’s clients needed referrals for counseling, but Janet never completed them and has not followed up to ensure her clients are receiving the necessary services.

Janet is a close friend of Shannon. Shannon does not want to get Janet in trouble but realizes something must be done.

Answer, in a 75- to 100-word response, each of the following questions:

What are the ethical issues involved in the scenario?

What client rights are involved in the scenario?

What, if any, client rights were violated?

How you would use the ethical decision-making model to address or resolve the situation?

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9

BSHS 305 Week 4 Learning Team Assignment The Role of Collaboration Presentation


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BSHS 305 Week 4 Learning Team Assignment The Role of Collaboration Presentation

Assign roles to each team member of various human services workers.

Create a 10- to 15-slide Microsoft® PowerPoint® presentation in which you do the following:

Describe the role of collaboration in human services.

Identify how the roles assigned to each team member would serve a common purpose.

Explain how collaboration in human services promotes social, political, and economic change.

Format your presentation consistent with APA guidelines

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10

BSHS 305 Week 3 DQ 1


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BSHS 305 Week 3 DQ 1

How does a client’s personal history and perception of services influence his or her overall level of engagement?

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11

BSHS 305 Week 3 DQ 2BSHS 305 Week 3 DQ 2


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BSHS 305 Week 3 DQ 2

Discuss the specific helping skills you can use with clients. Which skill do you think is most critical when helping clients?

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12

BSHS 305 Week 3 Individual Assignment Client Paper


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BSHS 305 Week 3 Individual Assignment Client Paper

Write a 1,050- to 1,400-word paper in which you identify the following:

The range of problems facing human services clients

The specific helping skills that can be used with clients

Format your paper consistent with APA guidelines.

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13

BSHS 305 Week 3 Individual Assignment Quiz Graded


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BSHS 305 Week 3 Individual Assignment Quiz Graded

Week Three Quiz

Directions: Select the correct answer for each question.

1. The term client refers to all of the following EXCEPT

a. individuals, family, neighborhood

b. working poor, AIDS patients, underclass

c. Hurricane Katrina victims, Oklahoma City bombing victims, Mississippi River

flood victims

d. Students, teachers, coworkers

2. Two components of a problem are

a. a description and a course of action

b. a situation and a difficulty

c. an unsettled matter and a demand for services

d. determining who the client is and what the client needs

3. Which perspective is useful in determining client needs?

a. Hierarchical needs

b. Conflicting needs

c. Developmental process

d. Meeting needs

4. Client satisfaction is related to

a. making new friends

b. talking about problems

c. solving problems

d. making more money

5. Central to understanding who a client is and what problems are encountered is the idea that

a. everyone is a client

b. problems are a normal part of life

c. resources are critical for success

d. the support network must be utilized

6. Encouraging responsibility and promoting self-help are

a. the focus of questioning

b. supported by the office setting

c. the result of listening

d. the goals of the helping process

7. One of the things a helper will attend to before the client arrives is

a. the availability of records b. the physical setting

c. time management

d. travel arrangements

8. A strategy or technique that helps the client become more comfortable with the setting and the helper is

a. questioning

b. listening

c. handshakes

d. icebreakers

9. The stage during which goals are set is

a. exploring the problem

b. termination

c. intervention strategies

d. client arrival

10. Examples of questions that are helpful and appropriate include all of the following EXCEPT

a. Could you tell me a little about yourself?

b. Why did you do that?

c. How long have you been ill?

d. How does that make you feel?

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14

BSHS 305 Week 3 Learning Team Assignment Case Scenarios 1


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BSHS 305 Week 3 Learning Team Assignment Case Scenarios 1

Learning Team Case Scenarios

Complete the University of Phoenix Material: Case Scenarios Worksheet located on the student website.

You will complete this worksheet collectively as a team and submit one team copy to the assignment section.

Read the following scenarios. Answer, in a 50- to 100-word response, each of the following questions:

Scenario 1

Sophia has been removed from her family and placed into foster care for the second time in the last 2 years due to her mother’s ongoing substance abuse. Sophia has missed many days of school and often comes to school dirty and wearing clothes from the day before. Sophia’s mother does not think she has a problem and blames the system for once again taking her daughter.

Scenario 2

John has been homeless for most of his adult life. He is often seen on the medians of busy intersections asking for food and money or wandering through the park talking to himself. John used to seek housing in a homeless shelter but often chooses to sleep in the local park. During the winter, the local homeless coalition attempts to talk to John about staying in the shelter but he refuses. Staying out in the cold has led John to being hospitalized on several occasions, but he maintains that he is better off without anyone’s help.

Scenario 3

Juan often runs away from home because his parents constantly fight and often blame him for their issues. Juan runs away for 2 to 3 days at a time and will do this at least once a week. When he is at home, he typically does not follow the rules and will yell at his parents and siblings. Juan has a history of defiant behavior, but his home environment has often been chaotic. Juan’s parents have been through family counseling, but they feel it was not helpful and are reluctant to do it again. Juan sometimes will run to a local group home that takes in runaway youth.

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15

BSHS 305 Week 2 DQ 1


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BSHS 305 Week 2 DQ 1

Why is investing in mental health important to your role as a human service professional?

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16

BSHS 305 Week 2 DQ 2


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BSHS 305 Week 2 DQ 2

Which of the five characteristics listed in the text for human service professionals do you think is most important? Explain why.

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17

BSHS 305 Week 2 Individual Assigment Quiz Graded


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BSHS 305 Week 2 Individual Assigment Quiz Graded

Directions: Select the correct answer for each question.

1. Information about models of service delivery is important to human service professionals because

a. they are likely to be working with professionals who practice other models
b. agencies hire those who are skilled in more than one model
c. most problems require the service of at least two models
d. they are likely to practice in other models

2. Three basic models of service delivery include traditional psychiatry, the public health approach, and the

a. casework model
b. psychopharmacology model
c. supernatural model
d. human services model
3. The goal of the public health model is to

a. provide opportunities and conditions for health as a basic human right
b. eliminate disease and disability
c. integrate social, environmental, and biological factors
d. serve as a link between the medical and human service models

4. Which of the following represents the problem-solving approach?

a. Focusing on the present and the future
b. Encouraging the client to solve problems
c. Teaching the client problem-solving skills
d. Seeing life in terms of clearly defined problems

5. Integrated services reflect work with the client that is

a. ethical
b. professional
c. coordinated
d. confidential

6. Which of the following is the process that assists helpers with understanding their own attitudes and feelings?

a. Self-awareness
b. Clinical judgment
c. Congruence
d. Ethical integrity

7. Which of the following responses is not an example of empathy?

a. You miss your family.
b. Twenty years without parole is a long time.
c. It must be lonely at times.
d. I feel sorry for you locked up day and night.

8. One of the largest categories of specialists is
a. counselors
b. physicians
c. social workers
d. volunteers

9. Providing direct service to clients, one of three areas of responsibility for human service professionals, is illustrated by which roles?

a. Advocate, broker, caregiver
b. Behavior changer, caregiver, educator
c. Broker, educator, evaluator
d. Consultant, data manager, facilitator

10. The difference between frontline workers and administrators is basically one of

a. client contact
b. budgets
c. education and training
d. job title

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18

BSHS 305 Week 2 Learning Team Assignment Helping Field Summary​


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BSHS 305 Week 2 Learning Team Assignment Helping Field Summary​

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19

BSHS 305 Week 1 DQ 1


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BSHS 305 Week 1 DQ 1

What are the four major themes of human services? Which theme do you think is most critical for human service professionals?

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20

BSHS 305 Week 1 DQ 2


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BSHS 305 Week 1 DQ 2

What are the major characteristics of helping those in need in America? What do you think has been the biggest change over the past five decades?

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21

BSHS 305 Week 1 Individual Assignment Foundations of Human Services Worksheet


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BSHS 305 Week 1 Individual Assignment Foundations of Human Services Worksheet

Individual Foundations of Human Services Worksheet
Resources: Ch. 1 & 2 of An Introduction to Human Services
Complete the University of Phoenix Material: Foundations of Human Services Worksheet located on the student website.

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