CCMA Exam Practice Questions

Question 1

How should the MA greet a new patient that has arrived to the office late?
a) Have a seat. We will be with you shortly.
b) Hello. Welcome to our office.
c) What is your best phone number? We couldn’t reach you this morning.
d) Please complete these forms and return them to the desk

Answer 1

Hello. Welcome to our office.

Question 2

When collecting a blood sample, which of the following tubes should be drawn first?
a) Light blue (sodium citrate)
b) Green (heparin)
c) Gray (sodium fluoride)
d) yellow (blood culture)

Answer 2

d) Yellow (blood culture)

Question 3

Emergency treatment for a second-degree burn would include
a) bandaging tightly
b) breaking any blisters seen
c) applying a clean, cool, wet cloth to the area
d) scrubbing the site with antiseptic soap
e) applying an emollient cream

Answer 3

applying a clean, cool, wet cloth to the area

Question 4

Evaluation of the spinal column is accomplished easily from which of the following positions?
a) knee-chest
b) prone
c) supine
d) lithotomy
e) trehdelenburg

Answer 4

b) prone

Question 5

The patient is having occult blood in the stool caused by a medication that they are taking. Which of the following medications would you suspect?

Answer 5

Coumadin

Question 6

According to Maslow’s theory of human behavior, self-actualization is considered the highest category of need (lower needs must be met to reach higher ones). What is considered the second-highest category?

Question 7

Which of the following is NOT a violation of the Health Insurance Portability and Accountability Act (HIPAA)?

Releasing patient information to a third party without a patient signature.

Talking about a patient’s condition during shift change at the nursing desk to the patient’s oncoming medical assistant.

Throwing a medical chart in a trash can.

Discussing a patient’s case over social media.

Question 8

What must be kept in the medical office if controlled substances are kept there?