Ch. 10 Flashcards
What is organizational structure
Set of formal tasks assigned to people and departments
What is the visual representation of an organizations structure
Org chart- typically a triangle(more people at lower levels)
What are the Features of Verticals structure
Work specialization Chain of command Span of management Tall/flat Centralization v. Decentralization
Chain of command aka scaler
Unbroken series of reporting relationships from top to bottom
Span of management aka span of control
Number of people that report below you
Tall flat structure refers to
Number of levels of hierarchy
Authority defined
Formal and legitimate right of mgr to make decisions, vested in positions
Responsibility
Duty to perform a task
Delegation
Giving responsibilities who are at lower levels
Decentralized
Uncertainty is external environment focused on creativity and innovation
Centralization
Consistent in times of crisis
Functional structure
Tasks based on skills and duties: Vertical
Divisional Structure
People and tasks grouped bases on organizational outputs more customer focus
Matrix approach
Employees have 2 supervisors focus on horizontal communication (functional and division combined).
Team Approach
Cross functional teams-temporary often project based