Ch. 9: Evaluation and Discipline Flashcards Preview

Fire Officer Principles & Practices 3e > Ch. 9: Evaluation and Discipline > Flashcards

Flashcards in Ch. 9: Evaluation and Discipline Deck (17)
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1
Q

What are performed to ensure that each firefighter knows which type of performance is expected while on the job and where he or she stands in relation to those expectations?

A

regular evaluations

2
Q

What are essential components of a firefighter’s development?

A

evaluation and discipline

3
Q

What is intended to help the employee recognize problems and make corrections to improve performance or behavior?

A

positive discipline

4
Q

What is intended as punishment for unsatisfactory behavior, or failure to respond appropriately to positive discipline?

A

negative discipline

5
Q

Discipline should be progressive.

A

Moving from positive to negative and from minor to major.

6
Q

What should be a continual supervisory process, not a special event that is performed only when a scheduled rating has to be submitted?

A

performance evaluation

7
Q

When is feedback on individual performance most effective?

A

When delivered as soon as possible after an action or incident.

8
Q

What is a moral, mental, and physical state in which all ranks respond to the will of the leader?

A

discipline

9
Q

What is based on encouraging and reinforcing appropriate behavior and desirable performance?

A

positive discipline

10
Q

What is based on punishing inappropriate behavior or unacceptable performance?

A

negative discipline

11
Q

What refers to starting out to correct a problem with positive discipline and then increasing the intenstiy of the discipline if the individual fails to respond to the positive form?

A

progressive discipline

12
Q

What is the key to positive discipline?

A

To convince the parties that they want to do better and are capable of and willing to make the effort.

13
Q

What is the starting point for positive discipline?

A

To establish a set of expectations for behavior and performance.

14
Q

How can positive discipline be reinforced?

A

By recognizing improved performance and rewarding excellent performance.

15
Q

What is a key factor in ensuring success for fire companies?

A

teamwork

16
Q

What is one of the most effective strategies within the realm of positive discipline?

A

empowerment

17
Q

What is the first level of negative discipline, considered “informal” by many organizations?

A

oral reprimand, warning, or admonishment