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Flashcards in Chapter 1 Deck (4)
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1

What are the 4 reasons we communicate?

1. Physical Needs
2. Identity Needs
3. Social Needs
4. Practical Goals

2

What are the 2 process models of communication

1. Linear Communication
2. Transactional Communication

3

What are the 4 communication principles?

1. Communication is not irreversible
2. It’s impossible not to communicate
3. Communication is unrepeatable
4. There is a content and relational dimension

4

What are the 6 communication misconceptions?

1. More communication is not always better
2. Meanings are not in the words
3. Successful communication doesn’t always involve shared understanding
4. More satisfying relationships can sometimes come from less-than-perfect understanding
5. People/Events do not cause another’s reaction
6. Communication will not solve all problems