Chapter 1 Flashcards

(54 cards)

1
Q

wall street financial service firms and banks used ______ plans that rewarded people for developing innovative financial investment vehicles

A

incentive

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2
Q

Federal Reserve officials advise firms to track warning signs of ______

A

excessive risk taking and cultural breakdowns

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3
Q

the incentive system encourages traders to be ______

A

confident and aggressive

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4
Q

what is the Troubled Asset Relief Program?

A

includes restrictions on executive pay that were designed to discourage executives from taking unnecessary and excessive risks

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5
Q

what are two causes of the global financial crisis?

A

misaligned incentives, weak education in compensation systems

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6
Q

benefits given as part of a total compensation package may also be seen as a reflection of ____

A

equity or justice in society

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7
Q

civilian employers spend about 46 cents for benefits on top of every dollar paid for _____

A

wages and salaries

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8
Q

individuals and businesses spend about __% of US economic output on health care

A

18

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9
Q

when unemployment rates increase, health care coverages (decline/incline)?

A

decline

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10
Q

job loss/gain is a function of ___

A

relative labor costs and productivity

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11
Q

why are some companies moving work out of China?

A

hourly wage is not as low in other countries such as Vietnam, India, and the Philippines

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12
Q

stockholders have a particular interest in what type of pay?

A

executive pay

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13
Q

how are the interests of executives aligned with shareholders?

A

they pay executives on the basis of company performance measures such as shareholder return

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14
Q

how do shareholders influence executive compensation decisions

A

shareholder proposals and election of directors in proxy votes

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15
Q

what are clawback provisions

A

designed to allow companies to reclaim compensation from executives in certain situations

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16
Q

what are the two ways compensation influences the success of managers?

A
  1. it is a major expense that must be managed

2. it is a major determinant of employee attitudes and behaviors

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17
Q

How do companies like Costco manages to hold an advantage over competitors even with higher labor costs?

A

employee retention, customer satisfaction, efficiency in generating sales

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18
Q

why is pay important?

A

it can influence employee behavior, quality of work, and attitude

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19
Q

how do employees view compensation?

A

return in an exchange between their employer and themselves, an entitlement for being an employee of the company, an incentive to stay in a job, and as a reward

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20
Q

the extensive legal framework governing pay consists of what

A

minimum wage, living wage, overtime, nondiscrimination regulations

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21
Q

what are the two ways pay influences employee motivation and behavior?

A

affects motivational intensity, direction, and persistence.
employee ability and organizational design.

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22
Q

what is the incentive effect

A

the ways in which pay influences motivation and behavior

23
Q

what is the sorting effect

A

different types of pay strategies cause different types of people to apply and stay with an organization

24
Q

what does compensation mean in the US

A

something that counterbalances, offsets, or makes up for something else

25
what does compensation mean in China
how you are being treated, wages, benefits, training
26
what does compensation mean in Japan
taking care of something, giving something
27
what is the definition of compensation
fall forms of financial returns and tangible services and benefits employees receive as part of an employment relationship
28
total returns are categorized as
total compensation and relational returns
29
what are relational returns
learning opportunities, status, challenging work
30
what is total compensation
base, merit, incentives, cost of living adjustments
31
what is base wage
the cash compensation that an employer pays for the work performed
32
what is salary
pay for employees who are exempt from regulations of the Fair Labor Standards Act
33
what are the criteria for cost of living adjustments
done on the basis of changes in what other employers are paying for the same work
34
merit increases
given as increments to base pay and are based on performance
35
merit bonus
based on performance rating and paid in lump sum
36
incentives
tie pay increases to performance
37
difference between incentive and merit
incentives are tied to objective performance measures in a formula based way, merit increase program typically relies on subjective performance rating
38
what can incentives be tied to
performance of an individual employee, a team of employees, a total business unit
39
variable pay
another term for incentive
40
long term incentive
focus employee efforts on multiyear results, in the form of stock ownership
41
programs that help employees better integrate their work and life responsibilities
time away from work, access to services to meet specific needs, flexible work arrangements
42
present value perspective
shifts the comparison of today's initial offers to consideration of future bonuses, merit increases, and promotions
43
what are the objectives pay systems aim to achieve
efficiency, fairness, ethics, and compliance with laws and regulations
44
efficiency
improving performance, increasing quality, delighting customers and stockholders, and controlling labor costs
45
fairness (equity)
fundamental objective of pay systems
46
fairness objective
fair treatment for all employees by recognizing both employee contributions for combining the objectives of efficiency and fair treatment of employees as well as compliance
47
if an objective is to increase customer satisfaction, then...
incentive programs and merit pay might be used to pay for performance
48
four policy choices
internal alignment, external competitiveness, employee contributions, management of pay system
49
internal alignment
comparisons among jobs or skill levels inside a single organization
50
total cash compensation
wages plus bonuses
51
pay relationships within the organization affect what 3 things
employee decisions, flexibility, greater responsibility
52
external competitiveness
pay comparisons with competitors
53
employee contributions
nature of pay mix
54
managing compensation
answers the "so what" questions