Chapter 1: MAKING OB WORK FOR ME What is OB and Why Is It Important Flashcards
What is OB?
An interdisciplinary field dedicated to understanding and managing people at work
OB is based on _________
contingency perspective
What is contingency perspective?
Best course of action depends on the interplay of person and environment factors
OB attempts to overcome limits of using________
common sense
What kind of approach is OB based on?
Does not settle for traditional options if another solution is better
• Based on systematic science-based approach which makes users more attractive to potential employers and more effective employees
hired based on_________
promoted based on__________
technical skills, ability to get a job done
• Ability to manage people • Strong team skills • Ability to build and manage relationships
The contingency approach to OB calls for all of the following EXCEPT:
A. Relying on one best way to manage situations
B. Using OB concepts and tools as situationally appropriate
C. Using a pragmatic approach
D. Not relying on simple common sense
E. Being systematic and scientific
A. Relying on one best way to manage situations
What is human capital?
Productive potential of an individual’s knowledge, skills, experiences
What is social capital?
• Productive potential resulting from
relationships
goodwill
trust
cooperative effort
Employers that invest in employees’ human capital may realize all of these benefits EXCEPT:
A. Lower employee turnover
B. Improved financial outcomes
C. The potential to give an organization a competitive advantage
D. Increased skills and knowledge
E. Employees having more friends and better relationships at work
Answer:
Using the Integrative Framework for Problem Solving – Selecting a Solution • Select the most effective solution considering:
― Selection criteria
― Consequences
― Choice process
― Necessary resources
What 3 things influence ethical conduct?
- reward systems
- organizational culture
- leader behavior
(ROL)
