Chapter 19 Flashcards

(28 cards)

1
Q

Market based grouping

A

-Organizational groupings that utilize specific customer segments

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2
Q

Geographical groupings

A

-Organizational groupings in which a unit is subdivided according to geographical location

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3
Q

Functional grouping

A

-Organizational groupings, such as manufacturing, marketing and finance which are the different business activities within a firm

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4
Q

Product line groupings

A

-organizational groupings in which a unit is responsible for specific product offerings

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5
Q

Staff positiions

A

-people in staff positions who have the authority and responsibility to advise people in the line positions but cannot issue direct orders to them

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6
Q

Guidelines for an effective marketing plan

A
  1. Set measurable goals
  2. Use a base of facts and valid assumptions
  3. Utilize simple but clear and specific plans
  4. Have complete and feasible plans
  5. Make plans controllable and flexible
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7
Q

Set measurable goals

A

1.

- What can be accomplished and by when.

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8
Q

Use a base of facts and valid assumptions

A

-Base on facts and not assumptions

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9
Q

Utilize simple but clear and specific plans

A

-Effective execution of plans requires that people at all levels in the firm understand what, when and how they are to accomplish their tasks

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10
Q

Have complete and feasible plans

A

-Marketing plans must incorporate all the key marketing mix factors and can be supported by adequate resources

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11
Q

Make plans controllable and flexible

A
  • Must enable results to be compared with planned targets
  • Find the right person to implement plans
  • Work towards consensus building
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12
Q

Problems in Marketing planning and strategies

A
  1. Plans may be based on poor assumptions about environmental factors
  2. Planners and their plans may have lost sight of their customers needs
  3. Too much time and effort may be spend on data collection and writing the plans
  4. Line operating managers often feel no sense of ownership in implementing the plans
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13
Q

Balancing Value and Values in Strategic marketing plans

A
  • Value based planning combines marketing planning ideas and financial planning techniques to asses how much a division or strategic business contributes to the price of a company’s shares
  • Value is created when the financial return of a strategic activity exceeds the cost of the resources allocated to the activity
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14
Q

What are PORTER’S Four generic business strategies?

A
  1. Cost leadership
    - Reducing expenses and lowering product prices while targeting a broad array of market segments
  2. Differentiation
    - Products to have significant points of different in product offerings, brand image, higher quality, advanced technology or superior service to charge a higher price while targeting a broad array of market segments
  3. Cost focus
    - A cost focus strategy involves controlling expenses and lowering product prices
  4. Differentiation focus
    - A differentiation focus strategy requires products to have significant points of different to target one or only a few market segments
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15
Q

What are the Market Product synergies?

A
  1. Synergy effects
  2. Market product concentration.
  3. Market specialization
  4. Product specialization
  5. Selective specialization
  6. Full coverage
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16
Q

What is a generic business strategy?

A

It is the one that can be adopted by any firm regardless of the product or industry involved to achieve a competitive advantage.

17
Q

What are profit enhancement options?

A
  • Increase revenues
  • Decrease expenses
  • Do both
18
Q

How to increase revenues?

A

-Strategy option of increasing revenues by using only one or a combination of four ways to address present or new markets and products

  1. Market penetration
  2. Product development
  3. Market development
  4. Diversification
19
Q

Annual marketing plans

A

-Developed by a marketing or product manager. Deal with marketing goals and strategies for a product

20
Q

Long range marketing plans

A

-Covers marketing activities from two to five years in the future

21
Q

Evaluation

A

-Corrective action memos, triggered by comparing results with goals often using the firms marketing metrics and dashboards

22
Q

Implementation

A

-Results that describe the outcomes of implementing the plans

23
Q

Planning

A

-marketing plans that define goals and the marketing mix strategies to achieve them

24
Q

Sales response function

A
  • Relates the expense of the marketing effort to the marketing results obtained
  • Share points or percentage point of market share, are the common basis of comparison to allocate marketing resources effectively for different product lines within the same firm.
25
Structure
-Build and maintain a fast, flexible flat organization
26
Culture
-Develop and maintain a performance oriented culture
27
Execution
-Develop and maintain flawless operational execution
28
Strategy
-Devise and maintain a clearly stated, focused strategy