Chapter 2

Question 1

the patient care partnership: understanding expectations, rights and responsibilities explains what ?

Answer 1

person’s rights / expectations in person’s hospital stay

Question 2

when are rights / expectations told to the person (3) ?

Answer 2

• before / during admission
• as needed during persons stay
• when laws / center rules change

Question 3

omnibus budget reconciliation act of 1987 (OBRA)

Answer 3

federal law in 50 states
- sets minimum standard of care quality in nursing homes and ensure resident rights are protected and maintained

Question 4

who / how is OBRA enforced ?

Answer 4

• center of medicare & medicaid services (CMS)
• through surveys

Question 5

representative

Answer 5

someone with legal rights to act on person’s behalf when person is unable to do so

Question 6

treatment

Answer 6

care provided to maintain / restore health, improve function, relieve symptoms

Question 7

involuntary seclusion

Answer 7

involuntarily keeping person from another person / area or from their room

Question 8

finding

Answer 8

state determines employee abused / neglected / mistreated person / person’s property

Question 9

advocate

Answer 9

person acts / speaks on another persons behalf

Question 10

you act as an advocate for someone when you what ?

Answer 10

• respect / attentive to person’s rights / decisions / choices
• treat person w/ dignity
• telling nurse about person’s concerns

Question 11

ombudsman

Answer 11

person supports / promotes needs and interests of another person

Question 12

what will ombudsmans do ?

Answer 12

• investigate / resolve complaints
• assist / support person / person family
• provide information
• monitor care

Question 13

when are ombudsman services useful ?

Answer 13

• concern of person’s care / treatment
• someone interferes w/ person rights, health, welfare

Question 14

right to information

Answer 14

persons right to information on themselves and their doctors
- oral / written

Question 15

right to refuse treatment

Answer 15

persons right to refuse treatment / care

Question 16

what must you do after person refuses treatment ?

Answer 16

• figure out why refusing
• explain complications of refusing treatment
• offer other available treatment options
• continue to provide care services
• report refusal to nurse

Question 17

advance directives

Answer 17

written instructions about healthcare when person is unable to make decision

Question 18

what do advance directives include ?

Answer 18

• living wills
• written instructions about healthcare

Question 19

right to personal privacy

Answer 19

privacy of person’s body, room, mail, own information

Question 20

right to make own choice

Answer 20

personal choice on person’s own schedule, providers, food, care, etc.

Question 21

right to voice concerns / questions / complaints about treatment / care

Answer 21

person’s right to no repercussions / quick solutions when voicing concerns

Question 22

right to work / do service if desired

Answer 22

able to work if want to
- either volunteer / paid work

Question 23

right to form / participate in resident groups

Answer 23

• families interact with other families
• residents interact with other residents

Question 24

right to keep / use personal items

Answer 24

keep personal items and have a say in their home / quality of life

Question 25

how should personal items be kept ?

Answer 25

labeled w/ persons name on it

Question 26

right to be free from verbal / sexual / physical / mental abuse

Answer 26

abuse / neglect / mistreatment of any kind is not allowed

Question 27

right to not have bodily movement restricted

Answer 27

restraint only on doctor’s orders / treatment of medical symptoms

Question 28

right to quality of life

Answer 28

persons cared for in a way that gives them dignity and self-respect

Question 29

right to clean / comfortable / safe home

Answer 29

safe and clean building and room

Question 30

right to activities that enhance physicals / mental / psycho-social well-being

Answer 30

persons able to participate and interact with activities at home