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Flashcards in Chapter 2 Questions Deck (12):

What are the three elements of the perceptual process (acronym)

(SOI) selecting, organizing, interpreting


Explain the three elements of the perceptual process

Selecting- You select what you perceive

Organizing- you organize using your schemas

Interpreting- you make meaning from the data you collected, the way they were organized and give live to assumptions


What is a perceptual schema

perception does not operate apart from meaning


What are the perceptual schemas

prototype, stereotype, script


What are some of the influences on perception?

Gender, culture, past experiences, mood,
and context


Describe how self-concept is formed? (3)

reflected appraisal- The way we think about how other people think about us ex. I'm pretty sure amanda thinks im friendly so i'm friendly
significant others


How do depth and breadth of self-disclosure influence the building of relationships?

Depth - allows for others to know each other personally higher quality of information

Breadth - lots of low quality information builds superficial relationships


What are the rules for constructively and appropriately self-disclosing and responding to Self-disclosure?

Perception shapes how we interpret others’ communication and how we (ourselves) communicate with others. This is why we must monitor our perceptual biases, manage our impressions of others, and practice empathy.


Why is reciprocal sharing important?

It helps people become closer to you and helps them understand you as a person- shows trust between one another


How does self-serving bias influence our interactions? (personal traits
and situations)

It is the tendency to attribute our successful behavior to ourselves but to assign external circumstances to our unsuccessful- feel sorry for ourselves and make up excuses for our failures


Explain how our perceptions of others can influence our communication with them.
- First impressions
- Primacy effect
- Negativity bias
- Attribution error
- Stereotyping
- Self-fulfilling prophecy

First impressions

Primacy effect: you tend to remember the most recent information (ie. the end of a conversation rather than the beginning or middle

Negativity bias

Attribution error: people tend to explain someone's behaviour through their actions rather than taking their environment into account (basically too much emphasis is put in internal factors)

Stereotyping: generalizing traits

Self fulfilling prophecy: when a person’s expectations of an event affect their actions. They will want to act in a way where their expected outcome happens.


What are the 3 dimensions related to communicating empathy

Perspective talking
Emotional dimension
Request for clarification about how to interpret the behavior