Chapter 22 Flashcards Preview

Business Year 1 - Keywords > Chapter 22 > Flashcards

Flashcards in Chapter 22 Deck (21):
1

Job design

The process of grouping together or dividing up tasks and responsibilities to create complete jobs

2

Labour productivity

Measures the output per employee per time period

3

Job enrichment

Occurs when employees' jobs are redesigned to provide them with more challenging and complex tasks

4

Empowerment

A series of actions designed to give employees greater control over their working lives

5

Authority

The power to give orders, make decisions and to control events and people

6

Organisational structure

The way a business is arranged to carry out its activities

7

Organisational design

A process to ensure that the organisation is appropriately designed to deliver organisation objectives in the short and long term

8

Levels of hierarchy

Refers to the number of layers of authority within an organisation.

9

Span of control

The number of subordinates directly responsible to a manager

10

Chain of command

The line of communication and authority existing within a business

11

Delegation

The passing of authority down the organisational structure

12

Unit labour cost

Measures the labour sot per unit of output produced

13

Employer brand

A business's reputation as an employer

14

Human resources flow

The movement of employees through an organisation, starting with recruitment

15

Human resources plan

Assess the current and future capacity of a business's workforce and sets out actions necessary to meet the business's future human resource needs

16

Recruitment and selection

The process of filling an organisation's job vacancies by appointing new staff

17

Training

Th process whereby an individual acquires job related skills and knowledge

18

Redundancy

Takes place when an employee is dismissed because a job no longer exists.

19

Dismissal

Takes place when an employer terminates an employee's contract of employment and leads to employees exiting the human resources flow

20

Redeployment

Occurs when an employee is offered suitable alternative employment within the same business

21

Centralisation/decentralisation

The degree to which authority is delegated within an organisation. Decentralisation involves a greater degree of delegated authority to the subordinates