Chapter 3 Flashcards Preview

Fire Officer > Chapter 3 > Flashcards

Flashcards in Chapter 3 Deck (30):
1

What is the fire departments agency wide mission translated into

Annual goals

2

What would page do to provide training for the company members

Require use of problem solving skills

3

When are general station, company evolutions and apparatus cleaning tasks conducted in a volunteer department

Weekends

4

Which level officer functions as a working officer

Company

5

How many times will a major change occur in the fire fighter career

Four

6

What do Page and Stapleton recommend when preparing for a promotional examination

Highlight and tab the text book

7

What does workforce diversity in the fire departments translate to

Reflection of the community's make up

8

Which two issues were given equal importance by administrative fire officers

Decision making and problem solving

9

What does James o. Page personal library start with

Three ring binder

10

Who is typically interviewed first when a harassment complaint is filed

Person make the complaint

11

What did Page do when providing training for his company members

use problem solving scenarios

12

In which role does the company officer serve as the official representative of the fire chief

Supervisor

13

Within what amount of time should the beginning of shift report be submitted

First quarter hour

14

Which of the following should not be down by the fire officer alone

Major discipline

15

What can be used to locate access routes and identify exposure problems in apartment complexes and business centers

Aerial photographs

16

Which refers to the complex system of inherent attributes that determine a person moral and ethical actions

Integrity

17

Who would function as the first formal point of contact if the harassment complaint process begins with the fire department

Fire officer

18

What can be done to ensure that thing are functioning properly in the fire station

Perform a walk around

19

What is the best example of an actionable item

Use of certain words in the workplace

20

Less than what percent of all the harassment hostile workplace, and discrimination complaints filed against fire departments were settled by a court decision

3 percent

21

What is the most common reason that a local government is found liable when a harassment claim is filed

Failure to investigate

22

What is the ability of an officer to project an image of being in control at the incident scene

Command presence

23

What can the fire officer use that will make handling an unpopular order more effective

History behind the order

24

What is considered the second most important issue noted by administrative fire officers

Making prompt notifications

25

Which of the following amended the civil rights act of 1964

The equal employment opportunity act of 1972

26

At what number of employees did the equal employment opportunity act of 1972 take effect

15

27

What is an essential component of sexual harassment

Abuse of power

28

Actionable items

are employee behaviors that require an immediate corrective action by supervisor

29

To be a successful leader

the fire officer must convince others to follow by demonstrating the ability to take charge and make the right things happen.

30

NFPA 1021

Standard for Fire Officer Professional Qualifications