Chapter 3 Terms Flashcards Preview

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Flashcards in Chapter 3 Terms Deck (45):
1

Listening in which the responsibility for communication lies in the speaker

Passive learning

2

Phrases which indicate acceptance, interest, and understanding

Door openers

3

Assigning a negative label without any evidence

Name calling

4

Listening because you like what you hear

Active listening

5

Listening to evaluate messages for personal value/ meaning

Critical listening

6

Listening while encouraging others to talk freely and without embarrassment

Empathetic listening

7

Condense into important parts

Summarize

8

An appeal which uses the recommendation of a celebrity or famous person

Testimonials

9

An appeal to act in a certain way because everyone else is

Jumping on the bandwagon

10

Singling out one sound from a noisy enviornment

Discriminative listening

11

Listening because you like what you hear

Appreciative listening

12

Comparing unlike things

False comparision

13

Repeat in your own words what you think you heard

Paraphrasing

14

Time during which you can think because you don't have to listen

Listening spare time

15

Partiality, preferences, inclination, favoring something

Bias

16

Defenseless, exposed, unprotected

Vulnerable

17

Material/appeal designed to distort the truth or deceive the audience

Propaganda

18

Memory, recall, recollection

Retention

19

Using tricks if language, asking a question you do not expect the listener to orally answer

Rhetorical

20

Range from 12 or more feet and is appropiate for communication with strangers

Public distance

21

Is hand or arm movement

Gesture

22

The way we use our body to send messages

Body language

23

The pitch and timbre in a persons voice

Tone of voice

24

Ranges from 1 1/2 to 4 feet and is used for conversations between friends

Personal distance

25

Having this means we are looking directly at our audience/ listeners

Eye contact

26

About 0-18 inches and is reserved for conversations with very close family and friends

Intimate distance

27

Ranges from 4-12 feet and is appropiate for social or business exchanges

Social distance

28

Our body language; the way we sit/stand tilt our heads, facial expressions, gestures, vocal qualities

Nonverbal messages

29

Our "territory" or "personal bubble"

Personal space

30

The loudness or softness in your voice

Volume

31

Altering your vocal tone or pitch to keep listener interest

Inflection

32

Speaking "off the cuff",adlibbing

Impromptu method

33

How you speak

Delivery

34

Getting your voice to reach the back of the room and not by yelling

Projection

35

The highs and lows of your voice

Pitch

36

Delivering your words at almost the same rate and pitch, boring sounding

Monotone

37

Delivering your material by reading it word for word

Manuscript method

38

The distinctness and crispness of how we say our words

Articulation

39

Saying the sound of words properly

Pronunciation

40

How fast and slowly we speak

Rate

41

The breathing/vocal system which creates human sound

Vocal process

42

Delivery from memory, no notes

Memorized method

43

Delivery from notecards or outline

Extemporaneous method

44

Dead space filled with distracting phrases or fillers (like, uh, um)

Vocalized pauses

45

To give only one side of the story

Stacking the deck