Chapter 4 - Communications and Documentation Flashcards Preview

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Flashcards in Chapter 4 - Communications and Documentation Deck (15):
1

SAMPLE history

Signs and Symptoms
Allergies
Medications
Past medical history, injuries, illnesses
Last oral intake and menstruation
Events leading up to the injury and/or illness

2

AVPU Scale

Alert - a fully awake patient.

Voice - the patient makes some kind of response when you talk to them.

Pain - the patient makes a response on any of the three measures on the application of pain stimulus, central pain stimulus or a peripheral stimulus
.
Unresponsive - Sometimes seen noted as 'Unconscious'.

3

Base Station Radios

Transmitter/receiver in fixed place
High Power (100 watts or more)
Tall antenna
May have repeater
MED channels for EMTs (VHF/UHF)
Trunking of UHF communications

4

Mobile and Portable Radios

VHF 30-300 MHz
UHF 300-3,000 MHz
Mobile = vehicle installed
Portable = carried on person
Low Power (1-5 watts)
Cell phone not reliable in crowded conditons
Scanner seeks active channel
MDT = Mobile Data Terminal

5

Simplex vs Duplex

Simplex = push to talk, release to listen
Duplex = simultaneous two-way communication

6

MCI

Mass casualty incident, a medical emergency involving more patients than can be easily handled by the crews initially assigned to the incident

7

Shannon-Weaver Model

system of human communications involving:
Encoding
Messaging
Decoding
in the presence of noise and using feedback

8

Proxemics

The study of space between people and its effects on communication.

9

Standing Orders

Protocols or written documents, signed by the EMS Medical Director, that outline specific directions, permissions and prohibitions regarding patient care.

10

Reflection

Restating a patient's statement made to confirm your understanding

11

Facilitation

Encouraging the patient to talk more or provide more information

12

Empathy

Being sensitive to the patient's feelings and thoughts

13

Confrontation

Making the patient who is in denial or in a mental state of shock focus on urgent and life-critical issues

14

Interpretation

Summing up your patient's complaint

15

Functions of PCR (6)

Continuity of care.
Legal documentation.
Education.
Administrative information.
Essential research record.
Evaluation and CQI.