Flashcards in Chapter 4 - Communications and Documentation Deck (15):
Signs and Symptoms
Past medical history, injuries, illnesses
Last oral intake and menstruation
Events leading up to the injury and/or illness
Alert - a fully awake patient.
Voice - the patient makes some kind of response when you talk to them.
Pain - the patient makes a response on any of the three measures on the application of pain stimulus, central pain stimulus or a peripheral stimulus
Unresponsive - Sometimes seen noted as 'Unconscious'.
Base Station Radios
Transmitter/receiver in fixed place
High Power (100 watts or more)
May have repeater
MED channels for EMTs (VHF/UHF)
Trunking of UHF communications
Mobile and Portable Radios
VHF 30-300 MHz
UHF 300-3,000 MHz
Mobile = vehicle installed
Portable = carried on person
Low Power (1-5 watts)
Cell phone not reliable in crowded conditons
Scanner seeks active channel
MDT = Mobile Data Terminal
Simplex vs Duplex
Simplex = push to talk, release to listen
Duplex = simultaneous two-way communication
Mass casualty incident, a medical emergency involving more patients than can be easily handled by the crews initially assigned to the incident
system of human communications involving:
in the presence of noise and using feedback
The study of space between people and its effects on communication.
Protocols or written documents, signed by the EMS Medical Director, that outline specific directions, permissions and prohibitions regarding patient care.
Restating a patient's statement made to confirm your understanding
Encouraging the patient to talk more or provide more information
Being sensitive to the patient's feelings and thoughts
Making the patient who is in denial or in a mental state of shock focus on urgent and life-critical issues
Summing up your patient's complaint