Chapter 4 - Communications and Documentation Flashcards Preview

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Flashcards in Chapter 4 - Communications and Documentation Deck (15)
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1
Q

SAMPLE history

A

Signs and Symptoms
Allergies
Medications
Past medical history, injuries, illnesses
Last oral intake and menstruation
Events leading up to the injury and/or illness

2
Q

AVPU Scale

A

Alert - a fully awake patient.

Voice - the patient makes some kind of response when you talk to them.

Pain - the patient makes a response on any of the three measures on the application of pain stimulus, central pain stimulus or a peripheral stimulus
.
Unresponsive - Sometimes seen noted as ‘Unconscious’.

3
Q

Base Station Radios

A
Transmitter/receiver in fixed place
High Power (100 watts or more)
Tall antenna
May have repeater
MED channels for EMTs (VHF/UHF)
Trunking of UHF communications
4
Q

Mobile and Portable Radios

A
VHF 30-300 MHz
UHF 300-3,000 MHz
Mobile = vehicle installed
Portable = carried on person
Low Power (1-5 watts)
Cell phone not reliable in crowded conditons
Scanner seeks active channel
MDT = Mobile Data Terminal
5
Q

Simplex vs Duplex

A
Simplex = push to talk, release to listen
Duplex = simultaneous two-way communication
6
Q

MCI

A

Mass casualty incident, a medical emergency involving more patients than can be easily handled by the crews initially assigned to the incident

7
Q

Shannon-Weaver Model

A

system of human communications involving:
Encoding
Messaging
Decoding
in the presence of noise and using feedback

8
Q

Proxemics

A

The study of space between people and its effects on communication.

9
Q

Standing Orders

A

Protocols or written documents, signed by the EMS Medical Director, that outline specific directions, permissions and prohibitions regarding patient care.

10
Q

Reflection

A

Restating a patient’s statement made to confirm your understanding

11
Q

Facilitation

A

Encouraging the patient to talk more or provide more information

12
Q

Empathy

A

Being sensitive to the patient’s feelings and thoughts

13
Q

Confrontation

A

Making the patient who is in denial or in a mental state of shock focus on urgent and life-critical issues

14
Q

Interpretation

A

Summing up your patient’s complaint

15
Q

Functions of PCR (6)

A
Continuity of care.
Legal documentation.
Education.
Administrative information.
Essential research record.
Evaluation and CQI.