Chapter 4: Communications and Documentation Flashcards Preview

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Flashcards in Chapter 4: Communications and Documentation Deck (20):
1

_______ is the transmission of information to another person

communication

2

a _____ the a written portion of an EMT's patient care interaction and becomes part of the patient's legal medical record

PCR

3

Therapeutic communication uses various techniques both _____ and ______ strategies

verbal and nonverbal strategies

4

________ is the study of space and how distance between people effects communication

proxemics

5

6 functions of pre-hospital care report

1. continuity of care
2. education
3. administration information
4. research record
5. legal documentation
6. evaluation and CQI

6

______ is any radio that contains a transmitter and a receiver at a fixed location

base station radio

7

______ is a radio mounted on a vehicle

mobile radio

8

______ is a radio usually carried by the EMT

portable radio

9

a ______ is a specialized type of base station radio that receives a radio transmission on one frequency at a low power and re-transmits the message on a different frequency at a higher power

repeater

10

_______ occurs when anyone considers their own cultural values as more important when interacting with people of a different culture

ethnocentrism

11

a drawback to the use of cellphones for EMS is the risk of

overloading the system in emergencies

12

when the dispatcher transmits information about a call to your unit, what are the two most important pieces of information

address and nature of the illness

13

once you receive an order from medical control you should

repeat the order back, word for word, and the receive the information

14

during transport to the hospital what information should not be given in a radio report
a. the physical findings of your exam
b. the patients race and insurance status
c. the result of any treatment you have given
d. your ambulance level and type of service

b. the patients race and insurance status

15

data regarding patient care information are recorded using a

state or local form based on national data points

16

if you make an error on your PCR before turning a copy into the hospital you should

draw a single line through the error and place your initials next to it

17

at the scene of a minor motor vehicle crash, one patient is refusing to be treated or transported by EMS. Your next step should include:

explaining the risks of the patient's decision to the patient

18

________ includes facial expressions, body language, and eye contact

nonverbal communication

19

_______ questions allow a free-flow of conversation

open-ended questions

20

which of the following information is generally not included on the patient care
a. chief complaint
b. vital signs
c. initial assessment
d. patient's employer information

d. patient's employer information