Chapter 4: Individuals/Groups/Communities

Question 1

what is evidence based decision making?

Answer 1

integration of best research evidence with clinical expertise and patient values

Question 2

helping relationship has 3 important attributes (Rogers):

Answer 2

warmth, empathy, genuineness

Question 3

what is reflection action reflection

Answer 3

reflecting on practice in such a way that our personal beliefs, expectations, biases become more evident; self-understanding ^ awareness of assumptions we make automatically or uncritically cuz of worldview

Question 4

skills needed for direct intervention:

Answer 4

active listening, validating feelings, interviewing/dialoguing, paraphrasing, clarifying, summarizing, giving info, interpreting, building consensus

Question 5

what is critical self reflection?

Answer 5

recognize that SW identity belief shaped not just by self and personal experience but by society

Question 6

4 stages of direct intervention:

Answer 6

intake, assessment/planning, intervention, evaluation/termination

Question 7

assessment involves the art of ___

Answer 7

asking questions

Question 8

what is consciousness-raising?

Answer 8

encourages ppl to gain insight into circumstances with view to changing them (ie. progressive, feminist, structural approach)

Question 9

part of consciousness-raising process is ____

Answer 9

normalization

Question 10

group dynamics include:

Answer 10

how ppl talk and interact with each other, a sense of belonging to the group, influence that group has on individual members to conform to certain behaviours/practices/beliefs

Question 11

5 categories of groups:

Answer 11

self help, educational, support/therapy, task, social action

Question 12

group facilitation skills:

Answer 12

connecting, focusing on process, cueing, supporting, blocking, demonstrating social empathy

Question 13

Tuckman 5 stages of group development:

Answer 13

forming, storming, norming, performing, adjorning

Question 14

what is a community?

Answer 14

group of ppl with diverse characteristics who are linked by social ties, share common perspectives and identity, engage in joint action in specific geographic locations

Question 15

why have communities?

Answer 15

sense of community decreases isolation, ^ shared resources, facilitate self efficacy, defend against oppression/exploitation, better health

Question 16

3 types of community work(Rothman)

Answer 16

locality development, social planning, social action

Question 17

what is locality development?

Answer 17

focus on issues relevant to particular neighbourhood/geographic space, engage wide number community participants (eg. community health centres, settlement house mvmt)

Question 18

roles of social worker in locality development?

Answer 18

facilitator, educator, community organizing

Question 19

what is social planning?

Answer 19

expert driven approach found in social planning councils and city planning departments, focus on technical and immediate

Question 20

roles of social worker in social planning?

Answer 20

researcher, proposal writer, communications manager

Question 21

what is social action?

Answer 21

activist approach seen in many social movements, often uses protests and aim to redistribute power/resources/decision making, focus on marginalized and general public

Question 22

roles of social worker in social action?

Answer 22

advocate, facilitate, organize, research

Question 23

who was the father of community organizing?

Answer 23

Alinsky

Question 24

community work needs to be ___

Answer 24

fun

Question 25

Freirian approach to community work begins with __ then ___ which are presented to stimulate discussion and action

Answer 25

listening survey; create codes from ideas heard

Question 26

what is integral to Freirian approach to social change is process of reflection and action called ___

Answer 26

praxis

Question 27

contemporary approach to community organizing popular internationally by McKnight and Kretzmann:

Answer 27

community capacity building

Question 28

community capacity building focuses on ___ instead of __

Answer 28

assets/strengths; needs

Question 29

3 components of community capacity building peer model;

Answer 29

get assistance, connect with others, work for change

Question 30

who said:" never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it is the only thing that ever has"

Answer 30

Margaret Mead

Question 31

feminist and women centred approaches to community organizing rely on:

Answer 31

consensus decision making, shared leadership, process orientation

Question 32

community building can be a ____ practice

Answer 32

healing

Question 33

phases of community work (lee):

Answer 33

pre-entry, contact and engagement, community analysis, organizational development, action planning and mobilization, conflict resolution, evaluation

Question 34

most common form of community analysis:

Answer 34

participatory action research

Question 35

two important things that happen in PAR:

Answer 35

skills development, get evidence to encourage power holders to create change

Question 36

three approaches to action planning:

Answer 36

cooperating with power holders, issue-raising campaigns, confrontation

Question 37

key to any successful action is:

Answer 37

media coverage