CHAPTER 5

Question 1

defined as “the management function that determines human resource needs, recruits, selects, trains, and develops human resources for jobs created by an organization.”

Answer 1

Staffing

Question 2

THE STAFFING PROCEDURE

Answer 2

1. human resource planning
2. Recruitment
3. Selection
4. induction and orientation
5. training and development
6. performance appraisal
7. employment decisions (monetary rewards, transfers, promotions and demotions)
8. separations

Question 3

3 types of Human Resource Planning

Answer 3

1. Forecasting
2. Programming
3. Evaluation and control

Question 4

which is an assessment of future human resource needs in relation to the current capabilities of the organization.

Answer 4

Forecasting

Question 5

which means translating the forecasted human resource needs to personnel objectives and goals.

Answer 5

Programming

Question 6

which refers to monitoring human resource action plans and evaluating their success.

Answer 6

Evaluation and control

Question 7

Methods of Forecasting

Answer 7

1. Time series methods
2. Explanatory, or causal models
3. Monitoring methods

Question 8

use historical data to develop forecasts of the future.

Answer 8

Time series methods

Question 9

attempts to identify the major variables that are related to or have caused particular past conditions and then use current measures of these variables to predict future conditions.

Answer 9

Explanatory, or causal models

Question 10

are those that provide early warning signals of significant changes in established patterns and relationships so that the engineer manager can assess the likely impact and plan responses if required.

Answer 10

Monitoring methods

Question 11

three major types of explanatory models

Answer 11

a) regression models
b) econometric models
c) leading indicators

Question 12

a system of regression equations estimated from past time-series data and used to show the effect of various independent variables on various dependent variables.”

Answer 12

econometric models

Question 13

refers to time series that anticipate business cycle turns.

Answer 13

leading indicators

Question 14

refers to attracting qualified persons to apply for vacant positions in the company so that those who are best suited to serve the company may be selected.

Answer 14

Recruitment

Question 15

Source of Applicants

Answer 15

1. The organization’s current employees
2. Newspaper advertising
3. Schools
4. Referrals from employees
5. Recruitment firms
6. Competitors

Question 16

Some of the organization’s current employees may be qualified to occupy positions higher than the ones they are occupying.

Answer 16

The organization’s current employees

Question 17

There are at least three major daily newspapers distributed throughout the Philippines.

Answer 17

Newspaper advertising

Question 18

These are good sources of applicants Representatives of companies may interview applicants inside campuses.

Answer 18

Schools

Question 19

Current employees sometimes recommend relatives and friends who may be qualified.

Answer 19

Referrals from employees

Question 20

Some companies are specifically formed to assist client firms in recruiting qualified persons.

Answer 20

Recruitment firms

Question 21

These are useful sources of qualified but underutilized personnel.

Answer 21

Competitors

Question 22

refers to the act of choosing from those that are available the individuals most likely to succeed on the job.

Answer 22

Selection

Question 23

Ways of Determining the Qualifications of a Job Candidate

Answer 23

1. Application blanks
2. References
3. Interviews
4. Testing

Question 24

provides information about a person’s characteristics such as age, marital status, address, educational background, experience, and special interests.

Answer 24

Application blanks

Question 25

are those written by previous employers, co-workers, teachers, club officers, etc. Their statements may provide some vital information on the character of the applicant

Answer 25

references.

Question 26

Information may be gathered in an interview by asking a series of relevant questions to the job candidate.

Answer 26

Interviews

Question 27

This involves an evaluation of the future behavior or performance of an individual

Answer 27

Testing

Question 28

Types of Tests

Answer 28

1. Psychological tests 2. Physical examination

Question 29

is "an objective, standard measure of a sample behavior

Answer 29

Psychological tests

Question 30

types of Psychological tests

Answer 30

a) aptitude test b) performance test c) personality test d) interest test

Question 31

a type of test given to assess the physical health of an applicant

Answer 31

Physical examination

Question 32

used to measure a per son's capacity or potential ability to learn.

Answer 32

aptitude test

Question 33

used to measure a person's current knowledge of a subject.

Answer 33

performance test

Question 34

one used to measure personality traits as dominance, sociability, and conformity.

Answer 34

personality test

Question 35

one used to measure a person's interest in various fields of work

Answer 35

interest test

Question 36

the new employee is provided with the necessary information about the company

Answer 36

induction

Question 37

the new employee is introduced to the immediate working environment and co-workers.

Answer 37

orientation

Question 38

If the newly-hired (or newly-promoted) employee is assessed to be lacking the necessary skills required by the job, training becomes a necessity.

Answer 38

Training and Development

Question 39

refers to the "learning that is provided in order to improve performance on the present job

Answer 39

Training

Question 40

two general types of training

Answer 40

1. training programs for nonmanagers 2. training and educational programs for executives.

Question 41

Training Program for Nonmanagers

Answer 41

1. On-the-job training 2. Vestibule school 3. Apprenticeship program 4. Special courses

Question 42

Training Programs for Managers

Answer 42

1.decision-making skills 2.interpersonal skills 3.job knowledge 4.organizational knowledge

Question 43

decision-making skills

Answer 43

1. In-basket 2. Management games 3. Case studies

Question 44

interpersonal skills

Answer 44

1. Role-playing 2. Behavior modeling 3. Sensitivity training 4. Transactional analysis

Question 45

job knowledge

Answer 45

1. On-the-job experience 2. Coaching 3. Understudy

Question 46

organizational knowledge

Answer 46

1. Position rotation 2. Multiple management

Question 47

is the measurement of employee performance.

Answer 47

Performance appraisal

Question 48

The purposes for which performance appraisal is made are as follows

Answer 48

1. To influence, in a positive manner, employee performance and development; 2. To determine merit pay increases; 3. To plan for future performance goals; 4. To determine training and development needs; and

Question 49

Ways of Appraising Performance

Answer 49

1. Rating scale method 2. Essay method 3. Management by objectives method 4. Assessment center method 5. Checklist method 6. Work standards method 7. Ranking method 8. Critical-incident method

Question 50

Employment Decisions

Answer 50

1. Monetary rewards 2. Promotion 3. Transfer 4. Demotion

Question 51

these are given to employees whose performance is at par or above standard requirements.

Answer 51

Monetary rewards

Question 52

this refers to a movement by a person into a position of higher pay and greater responsibilities and which is given as a reward for competence and ambition.

Answer 52

Promotion

Question 53

this is the movement of a person to a different job at the same or similar level of responsibility in the organization. Transfers are made to provide growth opportunities for the persons involved or to get rid of a poor performing employee

Answer 53

Transfer

Question 54

this is a movement from one position to another which has less pay or responsibility attached to it.

Answer 54

Demotion

Question 55

is either a voluntary or involuntary termination of an employee

Answer 55

Separation