chapter 58 - EMS deployment and system status management Flashcards Preview

Block 4 test > chapter 58 - EMS deployment and system status management > Flashcards

Flashcards in chapter 58 - EMS deployment and system status management Deck (18):
1

chute time

the time required to get a unit en route to a call from dispatch

2

combination deployment

using a mix of geographic coverage and demand posts to best serve the community given the number of ambulances available at any one time

3

deployment

matching production capacity of an ambulance system to the changing patterns of call demand

4

dispatch factors

training and education of communications personnel, rapid call taking, call prioritization (selecting the most appropriate resources to respond), managing out or chute times (getting crews on the road quickly) and providing crews with route selection assistance

5

fixed station deployment

deployment method of using only geographically based stations

6

flexible deployment

see system management

7

fractile response time

method used to determine the time at which 90% of all requests for service receive a response; considered a more definitive measure of performance than averages

8

fully deployed

assigning ambulances to a street corner post

9

geospatial demand analysis

understanding the different locations of demand within a community

10

hospital of load time

the time necessary for a crew to become available once it arrives at a hospital

11

modern deployment

deployment that considers workload and how available resources can achieve a balance among coverage, response times, and crew satisfaction

12

response time

the time from when the call is received until the paramedics arrive at the scene

13

system status management

SSM - the dynamic process of staffing, stationing, and moving ambulances based on projected call volumes; also called flexible deployment

14

temporal demand

measurement of call demand by hour of the day

15

temporal modeling

predicting the times when calls occur

16

time on task

the average time a unit is committed to manage an incident

17

unit hour utilization

UhU - a measure of ambulance service productivity and staff workload

18

workload management

planning resources and support services around demand