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Flashcards in Chapter 7 Deck (33):
1

Primary Groups

Offer members affection and belonging.

2

Task-Oriented Groups

Groups constructed and convened to serve a purpose.

3

Participant-Driven

Participants attempt to overcome obstacles or achieve goals by drawing on the emotional support by other members.

4

Information-Presentation

Organized specifically to provide information and awareness on topics of interest to people.

5

Decision-Making

Goal is to come to a consensus on a given issue or issues.

6

Skill Building

Workshops, groups, sports teams.

7

Standing Committees

Permanent/elected annually.

8

Ad Hoc Committees

Dissolve when assignment is complete.

9

Group Dynamics (GD)

How group structures itself to achieve its goals, driven by four elements.

10

Norms (GD)

Rules that govern the behavior of group members.

11

Roles (GD)

Specific tasks and responsibilities and assignments of each member.

12

Ranks (GD)

Represented by the hierarchical structure of the group.

13

Controls (GD)

Speak to the rewards and punishments, or behavioral consequences, that group members face.

14

Informal Group Communication

Language is less rigid, more relaxed, often spontaneous, and less bound by specific rules.

15

Formal Group Communication

Language is quite rigid, extremely structured, and heavily bound by specific rules.

16

Structuration Theory

Rules and resources are produced and reinforced from people's interactions in their groups.

17

Systems Theory

Groups operate as systems, that is, as "sets of interacting components that together form something more than the sum of the parts."

18

Five Stages of Group Development (5)

Forming, Storming, Norming, Performing, Adjourning

19

Forming (5)

Group meets; engages in small talk; first impressions.

20

Storming (5)

Get on topic; difference of opinions.

21

Norming (5)

Members work together toward common goal; resolve differences; appreciate each other's contributions.

22

Performing (5)

Reach and achieve goals; highest level of efficiency; meeting objective is most important.

23

Adjourning (5)

Depart from task because of success/failure; reflect on experience.

24

Group Cohesion

Binds members together as they accept their membership and duties; Sentiment-based, reward-based, assignment based, and dependency-based.

25

Group Breakdown

Conflict emerges among members, causing deterioration or dissolution.

26

Normative Confusion

Confusion, real or bogus, about the rules, which may not have been clearly established.

27

Rank Ineffectiveness

Failure of leadership.

28

Groupthink

When one opinion becomes popular and other voices and opinions are suppressed..

29

Authoritarian (styles of leadership + productivity)

Maintains control; one way communicator; more of a dictatorship than leader, but some respond well to this style.

30

Democratic (styles of leadership + productivity)

Solicits full and equal participation - everyone has input; all opinions matter but leader has final say; most productive style.

31

Laissez-Faire (styles of leadership + productivity)

Hands off leader; little guidance.

32

Seven Forms of Power

Coercive - authority to inflict punishment
Reward - those who reward accomplishments
Referent - based on admiration and liking
Legitimate - power because of status (title)
Expert - based on knowledge or expertise
Informational - possess knowledge others don't
Connectional - based on whom one knows

33

"Never doubt a person can change the world; indeed, it's the only thing that ever has."

Margaret Mead