Systematic acquisition of skills, concepts, or attitudes that result in another environment
Training
A relatively permanent change in behavior and human capabilities produced by experience and practice
Learning
Learning outcomes
Cognitive outcome (knowledge) Skill-based outcome (development) Affective outcome (attitudes or beliefs)
Training needs analysis
Organizational analysis
Task analysis
Person analysis
Affect the learning process and learning outcomes
Trainee characteristics (readiness to learn, motivation to learn) Training design characteristics (principles of learning, objectives)
Approach in which employees’ expectations about the relationship between how much effort they expend and how well they perform are important to their motivation and learning
Expectancy framework
B. F. Skinner proposed that
Learning results from the association between behaviors and rewards
Social learning theory includes
Self-efficacy
Goal setting
Feedback
Result that occurs when tasks can be performed with limited attention
Automaticity
Extent to which the task trained is similar to the task required on the job
Fidelity
Conditions in which individuals practice a task continuously and without rest
Massed practice
Company that emphasizes continuous learning, knowledge sharing, and personal mastery
Learning organization
Training model
Needs assessment
Training and development
Training evaluation
Training validity levels
An instructional approach that provides trainees with information that helps them interpret their past performance and also determine what they should be studying and practicing to improve their future performance
Adaptive guidance
The systematic collection of descriptive and judgmental information that can be used to make effective training decisions
Training evaluation
Kirkpatrick’s four-level training criteria model
Reaction criteria
Learning criteria
Behavioral criteria
Results criteria
Technique that assesses the economic return of investment of human resource interventions such as staffing and training
Utility analysis