Chapter 7 Flashcards Preview

W&OP > Chapter 7 > Flashcards

Flashcards in Chapter 7 Deck (17)
Loading flashcards...
1
Q

Systematic acquisition of skills, concepts, or attitudes that result in another environment

A

Training

2
Q

A relatively permanent change in behavior and human capabilities produced by experience and practice

A

Learning

3
Q

Learning outcomes

A
Cognitive outcome (knowledge)
Skill-based outcome (development)
Affective outcome (attitudes or beliefs)
4
Q

Training needs analysis

A

Organizational analysis
Task analysis
Person analysis

5
Q

Affect the learning process and learning outcomes

A
Trainee characteristics (readiness to learn, motivation to learn)
Training design characteristics (principles of learning, objectives)
6
Q

Approach in which employees’ expectations about the relationship between how much effort they expend and how well they perform are important to their motivation and learning

A

Expectancy framework

7
Q

B. F. Skinner proposed that

A

Learning results from the association between behaviors and rewards

8
Q

Social learning theory includes

A

Self-efficacy
Goal setting
Feedback

9
Q

Result that occurs when tasks can be performed with limited attention

A

Automaticity

10
Q

Extent to which the task trained is similar to the task required on the job

A

Fidelity

11
Q

Conditions in which individuals practice a task continuously and without rest

A

Massed practice

12
Q

Company that emphasizes continuous learning, knowledge sharing, and personal mastery

A

Learning organization

13
Q

Training model

A

Needs assessment
Training and development
Training evaluation
Training validity levels

14
Q

An instructional approach that provides trainees with information that helps them interpret their past performance and also determine what they should be studying and practicing to improve their future performance

A

Adaptive guidance

15
Q

The systematic collection of descriptive and judgmental information that can be used to make effective training decisions

A

Training evaluation

16
Q

Kirkpatrick’s four-level training criteria model

A

Reaction criteria
Learning criteria
Behavioral criteria
Results criteria

17
Q

Technique that assesses the economic return of investment of human resource interventions such as staffing and training

A

Utility analysis