Chapter 7- Listening & Responding Flashcards Preview

Communication 110 > Chapter 7- Listening & Responding > Flashcards

Flashcards in Chapter 7- Listening & Responding Deck (16):
1

Listening-

Receiving, constructing meaning, and responding to others.

2

Hearing-

Picks up sound waves.

3

Auditory discrimination-

Able to distinguish one sound from another.

4

Auditory association-

Establish connection btwn incoming sounds and familiar one.

5

Understanding-

Interpret message and understand what it means.

6

Evaluating-

Your reaction to a message.

7

Responding-

Feedback.

8

Action-oriented listening style-
Informational listening skill-

-Looking for info that they can do something w/.
-Pay attention to pull out what you need.

9

Content oriented listening style-
-Critical listening skill-

- Detail/complex info.
- Enjoy listen to detail info.

10

People-oriented listening style-
Supportive Listening Skills-

Focus on establishing ties w/ others.
-Emotional, how people feel.

11

Time oriented listening skill-

People only interested in getting what they need.

12

Physical barriers

Noisy
Physical discomfort.
Message overload.

13

Psychological barrier

Rapid thought.
Preoccupation.

14

Conflicting Objectives-

How people understand and react to other's communicative attempt.

15

Poor listening habits
1. Pseudolistening-
2. Wandering-
3. Rejecting-
4. Judging-
5. Predicting-
6. Rehearsing-
7. Distraction-

1. Pretending to listen.
2. losing focus.
3. Speaker don't deserve their time.
4. Evaluating speaker's message.
5. Listener gets ahead of speaker.
6. Think about how you're going to respond.
7. Background noises.

16

Mindful listening-

Giving careful and thoughtful attention to the message.