Flashcards in Chapter 8 & 9 Business Comm Final Deck (23):
A description of a change in policy
What are 3 examples of a memo?
Alert of a Problem
Reminder about meeting
What 3 things does a message include?
Destroying the point of view of the opposing argument is called
Criticizing the opposing opinion
Gives hurtful comments to others and goes behind other people's backs (Back Breaker)
Make the listener feel bad about something is called
Playing on the readers guilt
Studying someone's eyes movement
What is the purpose of a memo?
A important document that needs to get out quickly
What are the 3 parts of a Start up Sheet
The different ways to send a message
the best member of the team that goes above and beyond
What are the 11 types of Difficult People?
Road Block to Change
A word that means a light hearted expression of a view point
What are the 10 types of written communication?
Thank You Letter
Proposal / Reports
Proactive Media Writing
What are the 2 parts of a memo?
Message or body of memo
The study of how close people stand from one another
Someone who makes others complete their work
Words that stick in your mind are
Catchy phrases or slogans
Message that is posted at a specific time
The study of language
The study of time in communication
People who bring personal problems to work with them