Chapter 9

Question 1

In most cases, which type of document takes longer to be printed?

Answer 1

a digital color photograph

Question 2

A technician has determined that uninstalling the current printer driver on a computer and then installing an updated driver could be a possible solution to a printer problem. Which printer problem could this solution resolve?

Answer 2

The printer does not print a test page.

Question 3

Dots per inch is used as a measure for which characteristic of a printer?

Answer 3

quality of printing

Question 4

How could a user share a locally connected printer with other users on the same network?

Answer 4

Enable print sharing.

Question 5

A technician wants to share a printer on the network but according to the company policy, no PC should have a directly connected printer. Which device would the technician need?

Answer 5

a hardware print server

Question 6

What is the first action that should be taken when performing preventive maintenance on a printer?

Answer 6

Disconnect the printer from the power source.

Question 7

Which method is recommended for cleaning the print heads in an inkjet printer?

Answer 7

Use the printer software utility.

Question 8

While troubleshooting a printer problem, a technician discovers that the printer has been connected to the wrong computer port. Which printer problem would this mistake have caused?

Answer 8

The print queue is functioning, but print jobs are not printed.

Question 9

What type of printer sprays ink onto the page through tiny holes?

Answer 9

Inkjet

Question 10

What are the two types of inkjet nozzles?

Answer 10

1. Thermal
2. Piezoelectric

Question 11

What are the seven processes of a laser printer?

Answer 11

1. Processing
2. Charging
3. Exposing
4. Developing
5. Transferring
6. Fusing
7. Cleaning