Chapter 9 Flashcards Preview

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Flashcards in Chapter 9 Deck (28):
1

Retail layout:

An approach that addresses flow, allocates space, and responds to customer behavior.

2

Slotting fees:

Fees manufacturers pay to get shelf space for their products.

3

Servicescape:

The physical surroundings in which a service takes place, and how they affect customers and employees.

4

Warehouse layout:

A design that attempts to minimize total cost by addressing trade-offs between space and material handling.

5

Cross-docking:

Avoiding the placement of materials or supplies in storage by processing them as they are received for shipment.

6

Random Stocking:

Used in warehouses to locate stock wherever there is an open location.

7

Customizing:

Using warehouses to add value to a product through component modification, repair, labeling, and packaging.

8

Fixed-position layout:

A system that addresses the layout requirements of stationary projects.

9

Process-oriented layout:

A layout that deals with low-volume, high variety production in which like machines and equipments are grouped together.

10

Office layout:

The grouping of workers, their equipment, and spaces/offices to provide for comfort, safety, and movement of information.

11

Job lots

Groups or batches of parts processed together.

12

Work cell

An arrangement of machines and personnel that focuses on making a single product or family of related products.

13

Takt time:

Pace of production to meet customer demands.

14

Focused work center:

A permanent or semi-permanent product-oriented arrangement of machines and personnel.

15

Focused factory:

A facility designed to produce similar products or components.

16

Fabrication line:

A machine-paced, product-oriented facility for building components.

17

Assembly line:

An approach that puts fabricated parts together at a series of workstations; used in repetitive processes.

18

Assembly-line balancing:

Obtaining output at each workstation on a production line so delay is minimized.

19

Cycle time:

The maximum time that a product is allowed at each workstation.

20

Heuristic:

Problem solving using procedures and rules rather than mathematical optimization.

21

Which of the following statements below best describes office layout?

Groups workers, their equipment, and spaces/offices to provide for movement of information.

22

Which of the following does NOT support the retail layout objective of maximizing customer exposure to products?

Maximize exposure to expensive items.

23

The major problem addressed by the warehouse layout strategy is:

addressing trade-offs between space and material handling.

24

A fixed-position layout:

addresses the layout requirements of large, bulky projects such as ships and buildings.

25

A process-oriented layout:

deals with low-volume, high-variety production.

26

For a focused work center or focused factory to be appropriate, the following three factors are required:

1. family of products
2. stable forecast (demand)
3. volume

27

Before considering a product-oriented layout, it is important to be certain that:

1. adequate volume
2. stable demand
3. standardized product
4. adequate/quality supplies

28

An assembly line is to be designed for a product whose completion requires 21 minutes of work. The factory works 400 minutes per day. Can a production line with five workstations make 100 unites per day?

No, it will fall short even with a perfectly balanced line.