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Flashcards in chapter 9 last exam? Deck (61):
1

leadership?

ability to influence employees to voluntarily pursue organizational goals

2

management vs leadership?

- some ismilarities
- managers focus on doing things right while leaders do the right thing
- managers implement a companys vision but leaders create it

3

what is managerial leadership?

getting others to understand what needs to be done and then facilitating individual and colelctive efforts to accomplish that task

4

management is about coping with?

complexity

5

leadership is about coping with?

change

6

how do companies cope with complexity? 3 ways
- second part of answer is how they do it

1. determining what needs to be done - planning and budgeting
2. creating arrangement or people to accomplish an agenda - organizing and staffing
3. ensuring people do their jobs - controlling and problem solving

7

how does leadership cope with change? 3 ways
- second part of answer is how they do it

1. determines what needs to be done - setting a direction (vision)
2. creating arrangements of people to accomplish an agenda - aligning people
3. ensuring people do their jobs - motivating and inspiring

8

leaders have what two things? and what are they?

power and authority
authority: right to perform or command because of their position within the organization
power: extent to which a person is able to influence others so they respond to orders

9

within organizations what are the 5 sources of power leaders typical draw on?

1. legitimate power
2. reward power
3. coercive power
4. expert power
5. referent power

10

what is legitimate power that leaders have within an organization?

power that stems from managers formal position within company

11

what is reward power that leaders have within an organization?

- power they have created by ability to reward subordinates whether by compimenting or something like money

12

what is coercive power that leaders have within an organization?

- power because of the ability they have to punish employees by firing or ridicule etc....

13

what is expert power that leaders have within an organization?

- power because of ones specialized information or expertise on something

14

what is referent power that leaders have within an organization?

power because of their ability to persuade followers by their persoanlity, attitudes or background

15

what are the 9 tactics to influence others to do what you want? in order from most used to least used?

1. rational persuasion (all best companies do this)
2. inspiration appeals (customers will love us if we do this)
3. consultation (wonder what you think about this matter)
4. ingratiating tactics (you are the only one that can help me)
5. personal appeals
6. exchange tactics
7. coalition tactics
8. pressure tactics
9. legitimating tactics

16

what are the big 5 approaches to leadership?

1. trait
2. behavioral
3. situational
4. transformation
5. three additional

17

what is trait approach leadership and who came up with it?

ralph stogdill
- attempts to identify disctinctive characteristics that account for the effectiveness of leaders

18

what are 4 positive task oriented traits?

1. intelligence
2. conscientiousness
3. openess to experience
4. emotional stability

19

what are 3 negative attributes of osme leaders? what do all these cause?

1. narcissim
2. machiavellianism
3. pscyopathy

- counterproductive work behaviors

20

what is narcissim negative attribute of leaders?

- self center perspective with a feeling of superiority that stems from a desire for personal poewr and glory

21

what is machiavellianism negative attribute of leaders?

leader displays a cycnical view of human nature and condones opporunitistic or unethical ways of manipulating people by putting results over principles

22

what is psychopathy negative attribute of leaders?

- leaders demonstrate lack of concern for others, impulsive behavior, and little remorse when their actions harm others

23

what are some traints women leaders possess that make them better leaders?

1. better at teamwork and partnering
2. more collobaorative
3. les spersonal glory and more company usccess
4. more stable
5. less turf conscious
6. more social leadership
7. mroe task leadership

24

why are there not many women executives? 4 things

1. unwilligness to compete or sacrifice
2. modesty
3. lack of mentor
4. starting out lower, and more likely to quit

25

what is difference between behavioral leadership approach vs trait leadership approach?

patterns of behavior or more important to know about leaders than thei rperosnality traits

26

behavioral pattern appraoch is what?

approach that attempts to determine the unique behaviors displayed by effective leaders

27

what are the 4 categories of the behavioral approach?

1. task-oriented behavior
2. relationship-oriented behavior
3. passive behavior
4. transformational behavior

28

What is purpose of task-oriented leadership behavior?

behavior geared aorund ensuring all resources, including people, are ussed efficiently to accomplish task

29

what do all the leadership styles apply to for the most part?

organizationally for the most part

30

make chart of this chapter

make chart of this chapter

31

what are two kids of task-oriented leadership that are important?

1. initiating-structure leadership
2. transactional leadership

32

initiating-structure task oriented leadership type?

creates structure for what employees should be doing to maximize output

33

transactional leadership task oriented type?

focuses on clarifying employees roles and task requirements and providing rewards and punishments based on performance

34

what is relationship oriented leadership and what 3 types are there?

- leadership primarily concerned with leader's interaction with his or her people
1. consideration
2. empowering leadership
3. servant leadership

35

what is consideration in relationship oriented leadership?

leader behavior conerneced with grup members needs and desires that is directed at creating mutual respect or trust

36

what is empowering leadership type in relaitonship oriented leadership? and what is psychological empowerment?

- extent to which leaders create psychological empowerment in others
psychological empowerment: is employees belief that they have control over theiur owkr

37

what 4 behaviors of leaders create psychological empowerment? and what are they? (second part is answer)

leading for ...
1. meaningfulness - inspiring and moedling behavior
2. self-detemrination - delegating meaningful tasks so employees feel valued
3. competence - supporting and coaching meployees
4. progress - monitoring and rewarding employees

38

what is servant leadership category in relationship oriented leadership?

- focuses on providing increased service to others by meeting the goals of both the followers and organization

39

is passive leadership actually leadership?

no

40

what is passive leadership?

form of leaderhsip by a lack of leadership skills

41

what is lasissez-faire leadership?

form of leadership characterized by a general failure to take responsibility for leading

42

what are two key conclusions we may take away from behavioral approaches?

1. leader's behavior is more important than his other traits
2. there is no one best style of leadership

43

what is the situational approach to leadership (what is it also known as) and what are the two approaches?

- aka contingency approach
- believe that effective leadership approach depends on the situaion
two appraoches
1. contingency leadership model
2. path-goal leadership model

44

what is the contingency leadership model? who made it? and what two things does it determine?

- fred fielder
- determines if a leadership style is 1. task-oriented or 2. relationship oriented
and if that style is effective
- basicallya re you more conerneced with task accomplishment or pleasing people

45

what is situational ocntrol?

how much control and influence a leader has in the immediate work environment

46

what are 3 dimensions of situational control? and what are they? answered by second part?

1. leader-member relations - do my subordinates accept me as a leader
2. task structure: do my subordinates perform unambiguous, easily understood tasks
3. position power - do i have power to reward and punish

47

amount of situation control is either what two things?

high or low in terms of amount of influence

48

when is task oriented style best?

in low or high control situation

49

when is relationship-oriented style best?

situation of moderate control

50

what is the path-goal leadership model and who made it?

robert house
- effective leaders make available to followers rewards in the workplace and increase their motivation by clarifying the behavior or path that will help them achieve those goals and provide them with support

51

what determines leadership effectiveness? 3 things

1. employee charatceristics
2. environmental factors
3. leader behaviors

52

wjat are the 9 leadership styles of the revised path goal theory?

1. path-goal clarifying
2. achievement oriented
3. work faciliation
4. supportive
5. interaction faciliation
6. group oriented decision making
7. representation and networking
8. value-based

53

whats house revised goal-theory 3 implications for managers?

1. use more than one leadership style
2. help employees achieve their goals
3. modify leadership style to fit employee and task characteristics

54

what is full-range leadership and who made it?

bernard bass and bruce avolio
- suggests leadership behaviors varies on the enitre scalle from passive leadership at the bottom, through transacrional leadeship , to transformational leadership at the extreme

55

what is transformational leadership? and what two factors influenced transformational leaders

leadership that transofmrs employees to pursue organizational goals by going above and beyond
1. individual characteristics
2. organizational culture

56

what are 4 key behaviors of tranformational leaders?

1. inspirational motivation - creating a vision that motivates
- because of charisma and charismatic leadership
2. Idealized influence - inspire trust
3. indivudalized consideration - let employee know they have opportunity to grow here
4. intellectual stimulation - let met describe challenges we can conquer

57

what is leadershpi-member exchange model of leadership? what two groups?

- leaders have different realtionship with different subordinates
- in grup exchange and out group exchange

58

what is in group exchange in the ledership member exchnage model??

based on trust and respect

59

what is outgroup exchange in the ledership member exchnage model?

lack of trust and respect

60

what is e leadership?

leadership via technology whether its one on one or with a group etc...

61

what do followers want their leaders to create? create feelings of... 3 things?

1. significance
2. community
3. excitement