Chapter5

Question 1

Electronic Commerce

Answer 1

Conducting business activities electronically over computer networks

Question 2

Strong Business activities for conversion to e commerce are…

Answer 2

Paper based, time consuming, and inconvenient for customers

Question 3

Business to Consumer (B2C)

Answer 3

Customers deal directly with organization

Question 4

Consumer to Consumer (C2C)

Answer 4

Electronic transaction between consumers facilitated by third party. Ex, Ebay, kijiji, and EBid

Question 5

Forms of E-Government

Answer 5

Government-to-consumer (G2C)
Government-to-Business (G2B)
Government-to-government (G2G)

Question 6

Mobile Commerce (m-commerce)

Answer 6

Relies on use of wireless devices

Question 7

Internet Corporation for Assigned Names and Numbers (ICANN)

Answer 7

Created .mobi domain to help attract mobile users to web

Question 8

Electronic Retailing (e-tailing)

Answer 8

Direct sale from business to consumer through electronic storefronts

Question 9

Cybermall

Answer 9

Single website that offers many products and services at one internet location

Question 10

Electronic exchange

Answer 10

Electronic forum where manufacturers, suppliers, and competitors buy and sell goods and trade market info

Question 11

Consortium operated exchanges

Answer 11

Run by group of traditionally competing companies with common procurement needs

Question 12

Independent Exchanges

Answer 12

Open to any set of buyers and sellers within a given market

Question 13

Market Segmentation

Answer 13

Identification of specific markets to target them with advertising messages

Question 14

Fundamental Service needed in web service software

Answer 14

• Security and identification
• Retrieving and sending Web pages
• Web site tracking
• Web site development
• Web page development

Question 15

Five course tasks that must be supported by e commerce software are…

Answer 15

• Catalog management
• Product configuration
• Shopping Cart facilities
• Ecommerce transaction processing
• Web traffic data analysis

Question 16

Wireless Application Protocol (WAP)

Answer 16

Standard set of specifications for internet applications that run on handheld, wireless devices

Question 17

Digital Certificate

Answer 17

Attachment to an email message or data embedded in website that verifies identity of sender or website

Question 18

Certificate Authority (CA)

Answer 18

Trusted third part organization or company that issues digital certificates

Question 19

Secure Socket Layer (SSL)

Answer 19

Used to secure sensitive data

Question 20

Electronic Cash

Answer 20

Amount of money that is computerized, stored, and used as cash

Question 21

P-Card (Procurement card or purchasing card)

Answer 21

Credit card used to streamline traditional purchase order

Question 22

Transaction processing systems (TPSs)

Answer 22

Capture and process detailed data necessary to update organization records

Question 23

Batch processing system

Answer 23

Delay between event and processing of related transaction

Question 24

Online transaction processing (OLTP)

Answer 24

Data processing in which each transaction is processed immediately

Question 25

Enterprise Resource Planning (ERP)

Answer 25

Ensures information can be shared across all business functions

Question 26

Supply Chain Management (SCM)

Answer 26

System that includes planning, executing and controlling all activities