Comp. Review Arts Flashcards

(918 cards)

1
Q

What is Acceptance?

A

An agreement to an offer resulting in a contract.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What is Accord and satisfaction?

A

An agreement made and executed in satisfaction of the rights one has from a previous contract.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Who is an Agent?

A

The party appointed by the principal to enter into a contract with a third party on behalf of the principal.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What is an Alien corporation?

A

One that is incorporated in a foreign country.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What is an Answer?

A

Official document detailing a defendant’s defense.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What is Antitrust?

A

Laws which seek to promote competition among businesses.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What is Apparent authority?

A

The authority an agent is believed by third parties to have because of the behavior of the principal.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What is an Appeal?

A

Request to a higher court to review a lower court’s decision.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

What are Appellate courts?

A

Courts hearing cases appealed from a lower court.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What is Arraignment?

A

Charging a person with a crime and asking for that person’s plea.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What is an Arrest?

A

To take into police custody.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Who is an Assignee?

A

The party to whom the assignment is made.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What is Assignment?

A

A means whereby one party in a contract conveys rights to another person, who is not a party to the original contract.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Who is an Assignor?

A

The party making the assignment.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

What is Authority?

A

Power to act for someone else.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Who is a Bailee?

A

The party who acquires possession, but not the title, of personal property by one party to another, under agreement.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

What is Bailment?

A

The transfer of possession, but not the title of personal property by one party to another, under agreement.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

Who is a Bailor?

A

The party who gives up possession, but not the title, of personal property in a bailment.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

Who is a Bearer?

A

A person in possession of an instrument.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

What is Bearer paper?

A

Commercial paper payable to bearer, i.e. to the person having possession of such.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

Who is a Beneficiary?

A

Recipient of the proceeds of a life insurance policy: one who inherits property as specified in a will.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

What is a Bilateral contract?

A

A contract which consists of mutual promises to perform some future acts.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

What is a Bill of lading?

A

The contract existing between the consignor and the carrier.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

What is a Bill of sale?

A

A document of conveyance which provides written evidence of one’s title to tangible personal property.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
What is a Blank endorsement?
Having no words other than the signature of the endorser.
26
What is a Board of directors?
A body of persons elected by the stockholders to define and establish corporate policy.
27
What is Booking?
Administrative step taken after an arrested person is brought to police station, which involves entry of the person’s name, the crime for which the arrest was made, and other relevant facts on the police 'blotter,' and which may also include photographing, fingerprinting and the like.
28
What is Breach of contract?
A situation in which one of the parties to a contract fails or otherwise refuses to perform the obligations established in that contract.
29
What is Business law?
Those rules of conduct prescribed by government and its agencies in regulating business transactions.
30
What is a Cashier’s check?
A check drawn on a bank’s own funds and signed by a responsible bank official.
31
What is a Certificate of deposit?
The acknowledgment by a bank of a receipt of money with an agreement of repayment.
32
What is a Certified check?
A check for which the bank assures that the drawer has sufficient funds to make payment.
33
What is a Check?
An order by a depositor on the bank to pay a sum of money to a payee.
34
What is Civil law?
The body of law concerned with private or purely personal rights.
35
What is a Close (closely held) corporation?
A designation which applies to a corporation in which outstanding share of stock and managerial control are held by a limited number of people (often members of the same family).
36
What is Commercial paper (negotiable instrument)?
A writing drawn in a special form which can be transferred from person to person as a substitute for money or as an instrument of credit.
37
What is Common law?
Customs which have become recognized by the courts as binding on the community.
38
What are Compensatory damages?
An award paid to the injured party to cover the exact amount of their loss, but no more.
39
What is a Complaint (petition)?
The written request which initiates a civil lawsuit.
40
What is Consideration?
That which the promisor demands and receives as the price for a promise.
41
Who is a Consignee?
One to whom goods are shipped by common carrier.
42
Who is a Consignor?
One who ships goods by common carrier.
43
What is a Contract?
An agreement between two or more competent persons which is enforceable by law.
44
What is a Contract to sell?
A seller agrees to transfer title to goods for a consideration (price) at a future time.
45
What is Contractual capacity?
The necessity that the parties desiring to enter into contracts meet all requirements.
46
What is a Corporation?
A business entity created by statutory law and owned by individuals known as stockholders.
47
What is a Counteroffer?
An intended acceptance which changes or qualifies an original offer and in effect, rejects that offer and becomes a new offer.
48
Who is a Creditor beneficiary?
A person who is not a party to a contract to whom the promisor of a contract owes an obligation or duty.
49
What is a Crime?
An offense which is injurious to society as a whole.
50
What is Criminal law?
Laws dealing with crimes and the punishment of wrongdoers.
51
What is a Deed?
Writing conveying title to real property.
52
What is a Deed of trust?
Deed that transfers property to trustee for benefit of creditor.
53
Who is a Defendant?
The person against whom legal action is brought.
54
What is Disaffirmance?
The repudiation of, or election to avoid, a voidable contract.
55
What is Discharge?
Termination of a contract by performance, agreement, impossibility, acceptance of breach, or operation of law.
56
What is Discovery?
Pretrial steps taken to learn the details of the case.
57
What is a Domestic corporation?
Operates in the state that granted the charter.
58
Who is a Donee beneficiary?
A third-party beneficiary to whom no legal duty is owed, and performance is a gift.
59
What is a Draft?
A written order signed by one person requiring the person to whom addressed to pay a particular sum of money, to order or to bearer, on demand or at a certain time.
60
Who is a Drawee?
The person, company or financial institution ordered to pay a draft.
61
Who is a Drawer?
The person who executes any draft.
62
What is Duress?
A means of removing one’s free will, obtaining consent by means of a threat to do harm to the person, his family, his property, or his earning power.
63
Who is an Employee?
The person hired to perform work and who is obligated both as to the work to be done and as to the manner in which it is to be done.
64
Who is an Employer?
The party who employs employees to do certain work.
65
Who is an Endorsee?
A person who becomes the holder of a negotiable instrument by endorsement which names him or her as the person to whom the instrument is negotiated.
66
What is an Endorsement?
The signature or statement of purpose by the owner on the back of a negotiable instrument, which indicates the future control of the instrument.
67
Who is an Endorser?
Person who writes his or her name on back of an instrument.
68
What is an Executed contract?
Those contracts in which the terms have been fulfilled.
69
What is Execution?
The carrying out or completion of some task.
70
What is an Executory contract?
Those contracts in which the terms have not been completely executed or fulfilled by the parties.
71
What are Existing goods?
Those goods which are, at the time of the contract, in existence and owned by the seller.
72
What is Express authority?
The authority of an agent, stated in the document or agreement creating the agency.
73
What is an Express contract?
A contract in which the parties express their intentions, either orally or in writing, at the time of the agreement.
74
What are Express warranties?
The actual and definite statement of a seller, either orally or in writing, at the time of the sale.
75
What is a Fee simple estate?
Largest, most complete right in property.
76
What is a Felony?
A more serious criminal offense that is punishable by death or by imprisonment in a penitentiary for more than one year.
77
What is a Fiduciary?
A relationship of trust and confidence, such as that which exists between partners in a partnership.
78
What is a Foreign corporation?
Designation that applies when a corporation operates in any state other than where it is chartered.
79
What is a Formal contract?
Those contracts which must be in special form or produced in a certain way, such as under seal.
80
What is Fraud?
The intentional or reckless false statement of a material fact, upon which the injured party relied, which induced the injured party to enter into a contract, to his or her detriment.
81
What are Future goods?
Those goods selected which are not in existence at the time in which the contract was created.
82
Who is a General agent?
One who is authorized to execute the principal’s business of a particular kind, or all the principal's business at a particular place, if not all of one kind.
83
Who is a General partner?
Those individuals actively and openly engaged in the business and held to everyone as a partner.
84
What are Goods?
Movable tangible personal property.
85
Who is a Holder?
One in possession of commercial paper.
86
What are Identified goods?
The goods specified by the buyer and seller.
87
What is Implied authority?
An agent’s authority to do things not specifically authorized in order to carry out express authority.
88
What is an Implied contract?
One in which the terms of the contract are implied by acts or conduct of the parties.
89
What are Implied warranties?
Warranties imposed by law, arising automatically because the sale has been made.
90
Who is an Independent contractor?
One who contracts to perform certain tasks for a set fee, but who is independent of the control of the contracting party as to a means by which the contract is executed, except for specifications established in the contract.
91
What is an Injunction?
A permanent judicial order or decree forbidding the performance of a certain act.
92
What is Intangible personal property?
Evidence of ownership of personal property, such as stock of corporations, checks and copyrights.
93
What is a Judgment?
A decision of a court of law.
94
What is Law?
Those rules of conduct commanding what is right and prohibiting what is wrong.
95
What is a Life estate?
Estate for duration of a person’s life.
96
What is a Limited liability company?
Newest form of business ownership recognized in the U.S.; combines features of both the corporation and partnership.
97
Who is a Limited partner?
Partners who have their liability for the firm’s debts limited to the amount of their investment.
98
What are Liquidated damages?
The amount of the damages stipulated in a contract to be paid in the event one party breaches the contract.
99
Who is a Maker?
The person who executes a promissory note.
100
What is Malpractice?
A breach of contract by a professional person; failure to perform a professional service with the ability and care generally exercised by others in the profession.
101
Who is a Merchant?
A person who deals in goods of the kind or otherwise by occupation purports to have knowledge or skill peculiar to the practices or goods involved in the transaction.
102
Who is a Minor?
Those persons under legal age; by most states (but not all), the standard is under the age of eighteen.
103
What is a Misdemeanor?
A less serious criminal offense, generally punishable by fine and/or imprisonment of less than one year.
104
What is Misrepresentation?
Stating an untrue fact.
105
What are Necessaries?
Items, required or proper and useful, for sustaining a human being at an appropriate living standard (i.e. food, clothing and shelter).
106
What is Negligence?
Failure to exercise ordinary care; omission to do something which a reasonable prudent person would do under ordinary circumstances or the doing of something which a reasonable and prudent would not do; the lack of due care (a breach of a legal duty to act carefully resulting in injury to another or damage to another’s property).
107
What is a Negotiable instrument (commercial paper)?
A writing drawn in a special form which can be transferred from person to person as a substitute for money or as an instrument of credit.
108
What is Negotiation?
The act of transferring ownership of a negotiable instrument to another party.
109
What are Nominal damages?
A token award to symbolize vindication of the wrong done to the plaintiff, generally the award is $1.00.
110
What is Novation?
The substitution of a new party for one of the original parties to a contract, such that the prior contract terminates and a new one substitutes for it.
111
What is an Offer?
A proposal to make a contract.
112
Who is an Offeree?
The person to whom an offer is made.
113
Who is an Offeror?
The party who initiates or makes an offer.
114
What is Order paper?
Commercial paper made payable to the order of some named party; the word order or its equivalent must be used.
115
What is an Ordinance?
Law enacted by a municipality.
116
What is a Partnership?
The voluntary association of two or more people who have combined their resources to carry on as co-owners of a lawful enterprise for their joint profit.
117
Who is a Payee?
The party to whom any negotiable instrument is made payable.
118
What is Personal property?
All property which is not real property.
119
What is a Petition (complaint)?
A written request initiating a civil suit.
120
Who is a Plaintiff?
The individual who initiates a civil action.
121
What is Price?
The consideration stipulated by contract, generally expressed in money or money-worth.
122
Who is a Principal?
A party who appoints a second party to serve as an agent.
123
What is a Private corporation?
A corporation formed by individuals to carry out some non-governmental function.
124
What is Process (summons)?
A notice given to a defendant, attaching the complaint and stating a time frame in which an answer must be filed or an appearance made.
125
What is Promissory estoppel?
An equitable doctrine that prevents the promisor from revoking the promise when the promisee justifiably acts in reliance upon the promise to his detriment.
126
What is a Promissory note?
A negotiable instrument containing a promise to pay.
127
What is a Public corporation?
A corporation formed to carry out government functions.
128
What are Punitive damages?
An award paid to the plaintiff in order to punish the defendant, not to compensate the plaintiff.
129
What is a Qualified endorsement?
An endorsement which limits the liability of the endorser.
130
What is Ratification?
Conforming an act which was executed without authority or an act which was voidable.
131
What is Real property?
Land and those objects permanently attached to land.
132
What is Rescission?
Canceling, annulling, avoiding.
133
What is Rejection?
Refusal to accept.
134
What is a Restrictive endorsement?
An endorsement which prevents the use of the instrument for anything except the stated use.
135
What is Revocation?
The annulment or cancellation of an instrument, act or promise by one doing or making the offer.
136
What is a Sale?
The transfer of title to goods from the seller to the buyer for a consideration called the price.
137
What are Service contracts?
The contracting of services rather than goods.
138
Who are Shareholders (stockholders)?
Those having title to one or more shares of stock in a corporation; combined, they represent ownership of the corporation.
139
What is the Sherman Antitrust Act?
Federal legislation intended to promote competition among businesses by prohibiting restraint of trade.
140
Who is a Silent partner?
An individual who takes no active part in the management of a partnership, but has capital invested in the business.
141
What is a Simple contract?
Any contract other than a formal contract, whether written, oral or implied.
142
What is a Sole proprietorship?
A business owned by one person who is subject to claims of creditors.
143
Who is a Special agent?
One authorized by the principal to execute specific act(s).
144
What is a Special endorsement?
An endorsement which designates the particular person to whom payment is to be made.
145
What is Specific performance?
A contract remedy by which the court requires the breaching party to perform the contract.
146
What is Stare decisis?
The principle that the decision of a higher court should serve as a guide or precedent and control the decision of a similar case in the future.
147
What is the Statute of frauds?
A statute originally enacted by English Parliament, and now enacted in some form in all the American states, listing certain types of contracts which could only be enforced if in written form.
148
What is the Statute of limitations?
A law that restricts the period of time within which an action may be brought to court.
149
What are Statutes?
Laws which are enacted by legislative bodies.
150
Who are Stockholders (shareholders)?
Those having title to one or more shares of stock in a corporation; combined, they represent ownership of the corporation.
151
What is a Subchapter S corporation?
Is a creation of the tax codes; shareholders elect to be taxed as a partnership (no double taxation) without losing corporation status.
152
What is a Summons (process)?
A notice given to a defendant, attaching the complaint and stating a time frame in which an answer must be filed or an appearance made.
153
What is a Third party beneficiary?
Person not party to a contract, but whom parties intended to benefit.
154
What is Title?
Ownership; evidence of ownership of property.
155
What is a Tort?
A private or civil wrong, other than by breach of contract, for which there may be action for damages.
156
What is a Trial court?
Court which conducts the original trial and renders its decision.
157
What is Undue influence?
Improper influence that is asserted by one dominant person over another, without the threat of harm.
158
What is an Unenforceable contract?
An agreement which at the current time is not enforceable.
159
What is a time frame in legal terms?
The time frame in which an answer must be filed or an appearance made.
160
What is a third party beneficiary?
A person not party to a contract, but whom parties intended to benefit.
161
What does 'title' refer to in property law?
Ownership; evidence of ownership of property.
162
What is a tort?
A private or civil wrong, other than by breach of contract, for which there may be action for damages.
163
What is a trial court?
The court which conducts the original trial and renders its decision.
164
What is undue influence?
Improper influence that is asserted by one dominant person over another, without the threat of harm.
165
What is an unenforceable contract?
An agreement which at the current time is not enforceable by law.
166
What is the Uniform Commercial Code?
Recognized as the most important statute in business law, it includes provisions which regulate certain sales of goods and negotiable instruments.
167
What is a unilateral contract?
A contract formed when an act is done in consideration for a promise.
168
What does usurious mean?
Exceeding the maximum rate of interest which may be charged on loans.
169
What is a valid contract?
A contract which will be enforced by the court.
170
What is a void contract?
An agreement of no legal effect.
171
What is a voidable contract?
A contract which would be an enforceable agreement, but due to circumstances may be set aside by one of the parties.
172
What are warranties?
Guarantees made by a seller that an article, good or service will conform to a certain standard or will operate in a certain manner.
173
What is mortuary law?
That branch of law that relates to matters concerned with the disposition of the dead human beings and regulation of funeral directors, embalmers, and funeral establishments.
174
What are the two types of constitutions in the context of mortuary law?
* Federal Constitution of the United States * State Constitutions
175
What is Canon Law?
Ecclesiastical law, especially that laid down by papal pronouncements in the Roman Catholic Church.
176
What do statutes refer to in mortuary law?
Laws enacted by legislative bodies, both federal and state.
177
What is police power in the context of mortuary law?
The inherent right of governmental bodies to make reasonable laws to protect the safety, health, morals, and general welfare of its citizens.
178
What does licensure mean in mortuary law?
An act of police power held by the states to protect citizens from unknowledgeable, untrained, or unscrupulous individuals.
179
Define moral turpitude.
Conduct that is considered contrary to community standards of justice, honesty, or good morals.
180
What is the significance of moral turpitude in law?
* Affects the honesty of a witness * Grounds to deny or revoke professional licenses * Considered bars to immigration into the U.S.
181
What are health standards in mortuary law?
Controls over the disposition of the deceased and the workplace to maintain a healthy and safe environment.
182
What is the Uniform Commercial Code (UCC)?
A set of laws adopted by states to govern commercial transactions uniformly across the country.
183
What are administrative agencies?
Governmental bodies created by legislation empowered to regulate an industry and issue rules and regulations.
184
Name one example of a federal administrative agency.
* Federal Trade Commission (FTC) * Occupational Safety and Health Administration (OSHA) * Environmental Protection Agency (EPA) * Americans with Disabilities Act (ADA)
185
What is an ordinance?
Laws passed by municipal governing bodies, such as cities and towns.
186
What is case law?
Appellate court decisions that establish precedent and principle based on the Doctrine of Stare Decisis.
187
What is common law?
Non-legislated principles and rules based on usages and customs, often rooted in English and early colonial law.
188
What is the legal definition of a corpse?
The body of a dead human being, deprived of life, but not yet entirely disintegrated.
189
What are the criteria for defining death?
* Cessation of life * Permanent cessation of all vital functions and signs * Total and irreversible cessation of all metabolic activity
190
What is the quasi-property theory regarding a deceased human body?
The body is considered quasi-property as it cannot be valued in monetary terms but can be subject to legal actions like replevin.
191
What does replevin mean in the context of property rights in a deceased human body?
An action to recover possession of a specific item, which in this case refers to the body of a deceased human being.
192
What is the no property theory in relation to a dead body?
The belief that the body belongs to the Church or to God, and therefore has no property rights belonging to any individual.
193
What is the property theory regarding a deceased human body?
The concept that the body is property belonging to the person who has the right and duty of disposition.
194
True or False: A deceased human body can be insured.
False
195
What is the impact of losing or damaging a deceased human body in legal terms?
Monetary damages may be awarded based on the impact of the loss or damage on the survivors, not the body itself.
196
Fill in the blank: The term _______ indicates that an interest in property can be protected by insurance.
cover
197
What is replevin?
Replevin is used when the party having the right of property cannot simply invoke self-help and take the property back.
198
What does the term 'fungibles' refer to?
Fungibles refer to goods or commodities that can be replaced with like goods or commodities.
199
Which case illustrates the distinction between fungible and non-fungible items?
The case of a rare coin compared to a non-rare coin demonstrates this distinction.
200
What must happen to an item in a replevin action if it no longer exists?
The question of replevin becomes moot if the item has been destroyed or spent.
201
What is the primary duty of disposition regarding a deceased human body?
The primary duty is to provide a decent burial or final disposition.
202
List the methods of final disposition.
* Interment (burial in the ground) * Burial at sea * Entombment * Cremation * Donation (cadaver)
203
What is the Uniform Anatomical Gift Act?
A law permitting a person of legal age and sound mind to give all or any part of their body upon death.
204
What does the act prohibit regarding human organs?
The act prohibits trafficking in donated human organs for profit.
205
What are the requirements for a decent burial or final disposition?
* Community standards * Wishes of the decedent * Wishes of survivors * Public interest * Statutes
206
Who is considered the householder in the context of burial responsibilities?
The occupier of a house or the owner of real estate where a death occurs.
207
What happens if a deceased person has no next of kin?
The responsibility typically falls to the householder or the state for a decent burial.
208
What is the order of preference for the right to control final disposition?
* Wishes of the deceased * Surviving spouse * Next of kin
209
True or False: The deceased's wishes take precedence over the wishes of the surviving spouse.
True
210
What is required for a burial at sea?
Environmental regulations must be satisfied.
211
What is the legal requirement for scattering cremated remains in the United States?
Ashes should be scattered at least 3 miles from shore.
212
Fill in the blank: The law governs the making of anatomical gifts of one’s cadaver to be dissected in the study of _______.
medicine
213
What is the consequence if the decedent's wishes are not honored?
It may be contrary to public policy and can lead to legal disputes.
214
What does the term 'repossession' refer to?
Repossession refers to taking back property directly when the party has the ability to do so.
215
What are the legal preparations for a casket burial at sea?
* Banding with 6 nylon bands * Drilling 20 holes in the casket * Weighting with 150 lbs. of extra weight
216
True or False: A surviving spouse has the right to control the funeral arrangements regardless of the deceased's wishes.
False
217
What is 'dock scattering'?
Scattering ashes right from the dock or a fishing boat.
218
What is the primary right of final disposition?
The wishes of the deceased, especially if recent and clear.
219
Describe the effect of divorce on the right to control final disposition.
Divorce only affects spouses, not their relatives.
220
What is the primary right of disposition for a deceased individual?
The wishes of the decedent through pre-arrangement, will, or other document.
221
Who has the right to control the arrangements if the decedent did not express contrary wishes?
The surviving spouse.
222
True or False: Divorce affects the rights of a spouse regarding funeral arrangements.
False.
223
List the order of next of kin for disposition rights.
* Adult children * Surviving parents * Siblings * Aunts and uncles.
224
What is a personal representative in the context of funeral arrangements?
A person named executor in a will who may carry out written instructions of the decedent.
225
Define 'estrangement' in the context of spousal rights.
To make hostile, unsympathetic, or indifferent; alienate.
226
What happens if one spouse kills the other regarding funeral arrangements?
The murdering spouse is considered 'estranged' and is denied any rights.
227
What is the statutory provision in the Uniform Probate Code regarding funeral arrangements?
Prior to appointment, a named executor may carry out written instructions of the decedent.
228
Fill in the blank: The physical possession of the dead human body is known as _______.
actual custody.
229
What is the difference between actual custody and constructive custody?
* Actual: Physical possession of the body * Constructive: Right to acquire actual custody.
230
List the rights of a party having priority for disposition of the body.
* Custody * Ability to convey custody to a funeral director * Superintend the funeral * Necessary actions for final disposition * Acts as trustee for all survivors.
231
What is the role of a funeral director?
A licensed person engaged in preparing for burial or disposition of dead human bodies.
232
What is an 'embalmer'?
A properly licensed person who disinfects, preserves, or restores a dead human body.
233
What is a quasi-contract?
A legal obligation imposed by law on a person who cannot contract for necessary services.
234
What are some allowable cost items of a funeral?
* Embalming * Professional services * Facilities * Casket * Clothing * Transportation * Cemetery or cremation costs * Headstone or monument * Flowers * Newspaper notices * Outer burial container.
235
True or False: Common law imposes liability on children for their parents' funeral expenses.
False.
236
What is the duty of care that funeral directors must adhere to?
To exercise reasonable care to keep premises safe and not interfere with the right of burial.
237
When is embalming required?
* Public visitation * Transport across state or county lines * Certain communicable diseases * If held without refrigeration for more than 24 hours.
238
What must a funeral director obtain before taking unauthorized photos of the deceased?
Written permission.
239
What is the legal outcome if a funeral director buries a body without the presence of the next of kin?
The funeral director may be liable for damages.
240
Fill in the blank: Funeral directors must comply with the right to _______ of the deceased.
privacy.
241
What is the primary liability for funeral expenses?
The decedent's estate.
242
What can complicate the payment for funeral expenses?
The absence of an estate or if the estate consists of joint tenancy property.
243
What are the considerations when filing claims against an estate for funeral expenses?
* Size of estate * Status in life * Reasonableness of charges * Knowledge of decedent's financial condition * Local or ethnic customs.
244
What is the general legal right of a surviving spouse or next of kin regarding the custody of a deceased body?
They have the right to the custody of the body in the same condition as at the time of death and to control the final disposition without interference.
245
What was the outcome of Morgan vs. Richmond regarding the withholding of a body?
The funeral director was liable for damages resulting from humiliation, embarrassment, and mental distress suffered by the plaintiff.
246
What constitutes mutilation of a body under common law?
Mutilation occurs if the body is altered without permission, including unauthorized embalming or removal of tissue.
247
What is the legal implication of unauthorized embalming?
It constitutes the tort of mutilation of the body if done without permission.
248
Fill in the blank: An __________ is a postmortem examination to discover the cause of death.
autopsy
249
What is the distinction between an autopsy and dissection?
An autopsy is a postmortem examination to determine the cause of death, while dissection is the action of dissecting a body for study.
250
What are some circumstances under which unauthorized procedures on a dead body are not actionable?
Contractual obligations, rights of public officials like coroners, and health officers.
251
True or False: Liens and attachments apply to a dead human body.
False
252
What is the duty of care owed by a funeral home to its invitees?
To maintain the premises in a reasonably safe condition for its intended use.
253
How does the level of care owed by a landowner vary based on the visitor's status?
* Trespasser - very little care * Social guest - reasonable care * Business guest - very high degree of care
254
What is the funeral home’s liability regarding transportation during a funeral procession?
The funeral home is liable for the safe and non-negligent transportation of passengers.
255
What happens if a driver in a funeral procession is not an agent of the funeral director?
The funeral director typically has no liability for the driver's negligence.
256
In what case can a funeral director be held liable for negligence of a driver?
If the driver is an employee of the funeral home or if the funeral home represents the vehicle as its own.
257
What is one example of restrictive regulations on funeral processions?
Municipalities may limit the number of cars allowed in a procession.
258
What is the significance of the Myers vs. Clarke case in relation to unauthorized autopsies?
Funeral directors can be held jointly liable if they permit unauthorized autopsies without the next of kin's permission.
259
Fill in the blank: If a funeral director merely accedes to the demands of the coroner, they will not be liable if the subsequent autopsy is not __________.
authorized
260
What is the emotional state of invitees to a funeral home often considered by courts?
They are often in an emotionally disturbed state, which may lower their prudence.
261
What constitutes a tort involving a funeral director during the final disposition of a body?
Unauthorized procedures or withholding the body without proper authority.
262
What is a key takeaway from Levite Undertakers Co. vs. Griggs regarding body release?
The court found the refusal to release the body to be morally reprehensible.
263
What is mental anguish?
Mental anguish refers to emotional suffering that can be claimed for damages in legal cases, often requiring a physical injury to be present for recovery.
264
What constitutes an intentional act in the context of mental anguish?
An intentional act is the intentional failure to perform a manifest duty or intentionally performing an act with total disregard for its consequences.
265
Define an outrageous act.
An outrageous act is the performance of an act with complete disregard for proper conduct, transcending the bounds of common decency.
266
What is a gross negligent act?
A gross negligent act is the failure to perform a manifest duty or performing that duty with reckless disregard for the consequences affecting another's life or property.
267
What are the key factors that can lead to liability for mental anguish in funeral service cases?
Liability for mental anguish can arise from: * Intentional acts * Outrageous acts * Gross negligent acts * Breach of personal service contracts.
268
What did a California court rule regarding the breach of a contract by a mortician?
The court ruled that a breach of the contract whereby a mortician agrees to prepare a body could foreseeably cause mental anguish, allowing recovery for damages.
269
What did the Alabama Supreme Court state about funeral homes?
The Alabama Supreme Court stated that funeral homes occupy a position of trust, and held one liable for mental anguish due to a false statement about a body.
270
True or False: Physical injury is always necessary for a claim of mental anguish.
False. In cases of mishandling a corpse, proof of physical injury is not required.
271
What is a covenant not to compete?
A covenant not to compete is a promise made by the grantor in a warranty deed or as terms of employment, agreeing to refrain from engaging in specified actions.
272
List the criteria for a permissible restraint of trade in a covenant not to compete.
* Must be part of a valid contract for employment or sale of business * Terms must be reasonable regarding: * Length of time of restriction * Geographical area * Scope of activity.
273
What are the regulatory specifications that funeral homes must adhere to?
* Federal standards (OSHA, EPA, ADA) * State standards (vary by state) * Health codes * Fire and safety standards.
274
What is a cemetery?
A cemetery is a designated place for the burial of dead bodies and cremated remains, traditionally associated with final ceremonies of death.
275
Differentiate between public and private cemeteries.
* Public cemeteries: typically no restrictions on race, color, creed, or national origin * Private cemeteries: may impose restrictions on who can be interred.
276
What is disinterment/exhumation?
Disinterment or exhumation is the removal of human remains previously buried, often for legal or personal reasons.
277
What are the public interests that may justify disinterment?
* Gathering evidence for criminal or civil cases * Eminent domain proceedings * Public health concerns.
278
What is cremation?
Cremation is the reduction of a dead human body to inorganic bone fragments by intense heat in a specially designed chamber.
279
List some factors contributing to the increase in cremation rates.
* Growing public acceptance of cremation * Relocation of the elderly to warmer states * Influx of immigrants from cultures that prefer cremation.
280
What is the significance of obtaining written authorization for cremation?
Obtaining written authorization protects the funeral home from liability and ensures that all parties consent to the cremation.
281
Fill in the blank: The law generally ______ disinterment or exhumation.
abhors
282
What must be demonstrated for a successful claim of mental anguish in funeral service cases?
The act must be a natural and probable consequence of the wrong committed, often being the only injurious consequence.
283
What is the role of zoning ordinances in funeral establishments?
Zoning ordinances regulate and prescribe the types of buildings and businesses allowed in different parts of a municipality.
284
What are nuisance per se and nuisance in fact?
* Nuisance per se: acts that are nuisances at all times * Nuisance in fact: acts that may become nuisances based on location or manner of operation.
285
What is the purpose of a restrictive covenant in property transactions?
To protect the goodwill of purchases by restricting the use of property.
286
What must funeral directors insist upon for the identification of a body?
Positive identification of the body by the spouse or next of kin ## Footnote A written representation attesting to the identity of the deceased should be obtained and placed in a permanent file.
287
What is critical to protect the funeral home from liability regarding cremation?
Written authorization to cremate the body signed by all interested parties ## Footnote If one party cannot be located, they must indicate in writing that they do not object to the cremation.
288
What is 'informed consent' in the context of cremation?
The understanding by the surviving spouse or next of kin of the cremation process before giving consent ## Footnote This includes a detailed explanation of how cremation is carried out and what remains will be returned.
289
What should the cremation authorization form ideally contain?
A detailed explanation of the cremation process ## Footnote Experts recommend it should be about six pages long to cover all eventualities.
290
What should be done with unclaimed cremated remains?
They should be stored and not discarded or scattered ## Footnote Funeral homes can charge for storage but must be cautious not to lose or misplace them.
291
What is one of the torts associated with the cremation process?
Cremation of the wrong body or returning the wrong cremated remains ## Footnote Funeral directors may be liable for wrongdoing even if they do not operate a crematory.
292
What unethical practice can lead to liability in cremation cases?
Commingling of remains ## Footnote Crematory operators must ensure only one body is cremated at a time without written consent for commingling.
293
What should be done if the urn is not large enough to hold all cremated remains?
Excess remains should be placed in a temporary urn and returned to the family ## Footnote The authorization form should inform the family about the possibility of excess remains.
294
What must funeral directors address regarding jewelry and medical devices before cremation?
Removal and disposal of jewelry and medical devices ## Footnote Written permission should be obtained for any implanted medical devices due to potential hazards.
295
What liability do funeral directors face regarding the delivery of cremated remains?
They are responsible for proper handling and delivery to the spouse or next of kin ## Footnote Misdelivery or loss can lead to legal consequences.
296
What are the shipping requirements for cremated remains via USPS?
Cremated remains must be shipped by Priority Mail Express ## Footnote Registered Mail Service is no longer an option for shipping cremated remains.
297
What should the cremation authorization form state regarding storage of cremated remains?
A storage charge will be imposed after a certain period ## Footnote It should also include permission for lawful disposal if remains are not picked up.
298
What are some scan-able containers for carrying cremated remains through airport security?
Cardboard, fiberboard, cloth, plastic, transparent glass, unlined wooden containers ## Footnote Non-scan-able urns, such as metal and stone, may cause delays at security.
299
What is required for funeral homes to ship human remains as a 'known shipper'?
Funeral homes must register with each airline they use for shipping ## Footnote This may involve an inspection and payment of a fee.
300
What is the basis of probate law?
The proving of a will ## Footnote Property can be distributed by will or by state law if there is no will (intestacy).
301
What is a will?
A legal document directing the distribution of property after death ## Footnote The person making the will is known as the testator.
302
What is probate?
The proving of a will ## Footnote Probate is a legal process that validates a will and oversees the distribution of a deceased person's assets.
303
What are the two ways property is distributed after death?
* By will * By state law in case of intestacy
304
What is a will?
A legal document directing how real and personal property should be distributed after death
305
What does it mean to die testate?
To die with a valid will
306
What does it mean to die intestate?
To die without a will
307
What is testamentary capacity?
The physical and mental condition and age of a person making a will
308
What are the general requirements for a valid will?
* Testamentary capacity * Freedom from duress, fraud, and undue influence * Writing * Witnesses
309
What is the minimum legal age to make a will in most states?
Usually 18 or 21, with exceptions in Georgia and Louisiana
310
What is the term for the closest surviving members of one's family?
The natural objects of one's bounty
311
What is a nuncupative will?
An oral will declared by the testator during last illness before witnesses
312
What is a holographic will?
A will written entirely by the testator's own hand
313
What is a codicil?
An addition or amendment to a last will executed with the same formality as the will
314
What is abatement in the context of wills?
A proportional reduction of a legacy under a will when assets are insufficient to pay it in full
315
What is ademption?
The extinction or withdrawal of an inheritance because the decedent did not own the property at the time of death
316
What is the order of intestate succession?
* Surviving spouse first * Children second * Surviving parents next, if no children
317
What does escheat mean?
Forfeiture of a decedent's property to the state in the absence of heirs
318
Who is a personal representative in estate administration?
An executor or administrator appointed to settle the estate
319
What is the role of an executor?
To carry out the provisions of a will and settle the estate
320
What is the purpose of an inventory in estate administration?
To list and value a decedent's assets
321
What is a legacy?
A gift of personal property by will
322
What is a devise?
A gift of real estate by will
323
What is a power of attorney?
An instrument authorizing one person to act as an agent for another
324
What is a living will?
A document governing the withholding or withdrawal of life-sustaining treatment
325
What are the qualifications for a funeral director's license?
* Age * Citizenship * Residency * Moral and legal character * Formal education * Apprenticeship/internship * Board examinations
326
What is the role of a funeral director regarding death certificates?
To obtain certification of death and provide personal information
327
What is required for conducting funerals?
* Licensed supervision * Conformity to health codes * Compliance with laws and family desires
328
What is the purpose of transportation of the deceased?
* For embalming * For final disposition * To another funeral establishment
329
What does the term 'reciprocity' refer to in licensing?
Special arrangements between states regarding licensing of funeral directors
330
What are acknowledgment cards?
Thank you cards ## Footnote Used to express gratitude.
331
What is an acolyte?
An altar attendant ## Footnote Assists in religious services.
332
Define adaptive funeral rite.
Funeral rite adjusted to the needs and wants of those involved ## Footnote Tailored to the preferences of the family.
333
What does aftercare refer to?
Counseling and contact after the funeral ## Footnote Aimed at providing support to the bereaved.
334
What is Al-Ghusl?
Practical and ceremonial washing of a deceased Muslim ## Footnote An important ritual in Islamic funerals.
335
What is alkaline hydrolysis?
Process using water, alkaline chemicals, heat, and sometimes pressure to accelerate decomposition ## Footnote Leaves behind only bone fragments.
336
What does the term Allah refer to?
The name for God in Islam ## Footnote Central to the Islamic faith.
337
What is an altar?
Elevated place for sacrifices or religious rites ## Footnote Used in various religious practices.
338
Define alternative container in funeral services.
Unfinished wood box or non-metal receptacle for human remains ## Footnote Designed for encasement without ornamentation.
339
What is an apostille?
Certification/legalization of a document for international use ## Footnote Under the 1961 Hague Convention.
340
What is the role of an archbishop?
Head of an archdiocese in the Roman Catholic faith ## Footnote Oversees multiple dioceses.
341
What does the Hebrew term Aron mean?
Container; a casket made entirely of wood with no metal parts ## Footnote Used in Jewish funerals.
342
What is an arrangement conference?
Meeting to discuss funeral arrangements between funeral practitioner and client family ## Footnote Can be pre-need or at-need.
343
What does 'at need' mean?
When a death has occurred ## Footnote Refers to immediate funeral services required.
344
Define a bishop in religious terms.
Leader of multiple churches or head of a diocese in Roman Catholic faith ## Footnote Also a leader in the Latter-day Saints faith.
345
What is a Bonze?
Title of the Buddhist priest ## Footnote Performs rituals and ceremonies in Buddhism.
346
What is the Book of Dates in Buddhism?
Calendar for determining accurate times for casketing, services, and disposition of the deceased ## Footnote Important for scheduling funeral activities.
347
What does the term brother refer to in the Roman Catholic faith?
A man in a religious order who is not ordained ## Footnote Part of the brotherhood in religious organizations.
348
What is a Buddha altar?
Table or altar with an image of Buddha, incense, candles, flowers, and fruits ## Footnote Positioned at a right angle to the deceased altar.
349
What does burial (interment) mean?
Act of placing the dead body in the ground ## Footnote A common method of final disposition.
350
What is a Burial-Transit Permit?
Legal document authorizing transportation and/or disposition of a dead body ## Footnote Required by government agencies.
351
What are calling hours?
Time set aside for friends and relatives to pay respects before the funeral ## Footnote Also known as visitation or visiting hours.
352
What is a cantor?
Religious singer who assists clergy ## Footnote Involves roles in Jewish and Eastern Orthodox faiths.
353
What is a cardinal in the Roman Catholic Church?
Bishop with the right to participate in a Papal election ## Footnote High-ranking church official.
354
What are cash advances in funeral services?
Items of service or merchandise paid for by the funeral provider on behalf of the purchaser ## Footnote Includes cemetery services, clergy honoraria, and more.
355
Define a casket.
Rigid container for encasing human remains, usually made of wood, metal, fiberglass, or plastic ## Footnote Often ornamented and lined with fabric.
356
What is a casketbearer?
One who bears or carries the casket during the funeral service ## Footnote Also known as a pallbearer.
357
What is meant by 'cause of death'?
Diseases, injuries, or complications resulting in death ## Footnote Important for legal documentation.
358
What is a celebrant?
Person who designs and officiates a personalized ceremony or rite ## Footnote Involves officiating Mass in the Roman Catholic Church.
359
What is a cemetery?
Area dedicated for the final disposition of dead human remains ## Footnote A designated burial ground.
360
What is a cemetery tent?
Portable shelter covering the grave area during committal ## Footnote Provides shelter for attendees.
361
What is a certified copy of a death certificate?
Legal copy of the original death certificate ## Footnote Used for legal and administrative purposes.
362
What does chancel refer to?
Portion of the church surrounding the altar ## Footnote Usually encloses the clergy.
363
What is a chapel?
Building or designated area where services are conducted ## Footnote Can be part of a larger facility.
364
What is a chaplain?
Person chosen to conduct religious exercises for a specific group ## Footnote May serve in military or institutional settings.
365
What is Chevrah Kadisha?
Hebrew for 'Holy Society'; group caring for the dead ## Footnote Involved in Jewish funeral arrangements.
366
What is a Christian Burial Certificate?
Letter from a priest stating eligibility for burial in a Roman Catholic Cemetery ## Footnote Required for interment in certain locations.
367
What is a columbarium?
Structure containing niches for holding cremated remains ## Footnote Found in mausoleums or other buildings.
368
What is a committal service?
Portion of the funeral conducted at the place of disposition ## Footnote Typically includes final prayers and rites.
369
Define common carrier.
Carrier required by law to transport passengers or freight without refusal ## Footnote Includes airlines and trains.
370
What is a coroner?
Elected officer investigating questionable deaths ## Footnote May not have medical training.
371
What is a cot?
Portable stretcher for moving the deceased ## Footnote Commonly used in transfer vehicles.
372
What are cremated remains?
Inorganic bone fragments resulting from cremation ## Footnote Final form of a body after the cremation process.
373
What is cremation?
Reduction of a dead body to bone fragments by intense heat ## Footnote Performed in a specially designed retort.
374
What is a crematory?
Furnace or building housing a retort for cremating bodies ## Footnote Essential for the cremation process.
375
What does the cross symbolize?
A Christian symbol without the corpus ## Footnote Represents the Christian faith.
376
What is a crucifer?
One who carries the crucifix during a procession ## Footnote Plays a role in ecclesiastical ceremonies.
377
What is a crucifix?
A cross with a figure representing the body of Christ ## Footnote Significant symbol in Christianity.
378
What is cryonics?
Freezing and storing human remains for potential future restoration of life ## Footnote A controversial practice.
379
What is a crypt?
Chamber in a mausoleum for containing casketed remains ## Footnote Used for entombment.
380
What is a deacon?
Subordinate officer in a Christian church ## Footnote Assists in various church functions.
381
What is a death certificate?
Legal document with vital statistics and final medical information about the deceased ## Footnote Essential for legal processes after death.
382
What is a death notice?
Newspaper item publicizing the death and service details ## Footnote Can contain similar information as an obituary.
383
What does deceased refer to?
A dead human body ## Footnote The term used in legal and medical contexts.
384
What is a deceased altar?
Table placed before the casket with items honoring the deceased ## Footnote May include photos, candles, and food.
385
What are dentures?
False teeth ## Footnote Used to replace missing natural teeth.
386
What is the Department of Veterans Affairs?
Federal agency administering benefits for veterans ## Footnote Provides various services and support.
387
What is a diocese?
Geographical grouping of parishes in the Roman Catholic faith ## Footnote Under the jurisdiction of a bishop.
388
What is direct cremation?
Cremation without formal viewing or ceremony ## Footnote A straightforward method of disposition.
389
What is direct disposition?
Disposition without formal viewing or ceremony ## Footnote Similar to direct cremation but can include burial.
390
What does dismissal refer to in a funeral context?
Procedures to facilitate an organized departure ## Footnote Important for concluding services.
391
What is a disposition permit?
Legal document authorizing the disposition of a dead body ## Footnote Also known as a Burial-Transit Permit.
392
What is a Divine Liturgy?
Liturgical celebration of the Eucharist in Eastern Orthodox churches ## Footnote Central to Orthodox worship.
393
What does ecclesiastic mean?
Pertaining to the church or clergy ## Footnote Related to church governance and functions.
394
What is an elegy?
Song or poem expressing sorrow for the dead ## Footnote A literary form often used in funerals.
395
What is an elder in a church?
Governing officer with pastoral or teaching functions ## Footnote Roles differ by denomination.
396
What is El Malei Rachamin?
Memorial service in the Jewish faith ## Footnote Literally means 'God full of compassion'.
397
What does entombment mean?
Placing remains in a crypt in a mausoleum ## Footnote A form of final disposition.
398
What is the Epistle Side?
Right side of the church from which readings are proclaimed ## Footnote Opposite of the Gospel Side.
399
What is an epitaph?
Commemorative inscription on a tomb or marker ## Footnote Honors the deceased's memory.
400
What is an escort in a funeral context?
Leader of the procession or guardian of the group ## Footnote May include military or police escorts.
401
What is the Eucharist?
Consecrated elements of Holy Communion ## Footnote Central to many Christian services.
402
What is a Eucharistic Minister?
Layperson sanctioned to administer Holy Communion ## Footnote Plays a role in church services.
403
What is a eulogy?
Oration praising an individual, usually after death ## Footnote Commonly delivered at funerals.
404
What is the Final Commendation in the Roman Catholic faith?
Ending portion of the Funeral Mass ## Footnote A farewell to the deceased.
405
What is the first call in funeral services?
Notification of death received by the funeral establishment ## Footnote Initiates the funeral planning process.
406
What is the first viewing (preview)?
Private time for family to view the deceased before public visitation ## Footnote An important moment for family closure.
407
What does forwarding remains refer to?
Preparation for transfer to another funeral provider ## Footnote Involves itemization on the GPL.
408
What is a foyer?
Entry way into a church or public building ## Footnote Also known as narthex or vestibule.
409
What does fraternal mean?
Relating to a social organization ## Footnote Often involves brotherhood among members.
410
What is a funeral coach?
Specialty vehicle designed to transfer casketed remains ## Footnote Commonly referred to as a hearse.
411
What is a funeral liturgy?
Name of the funeral service in the Roman Catholic Church ## Footnote Also known as the Mass of Christian Burial.
412
What is a funeral procession?
Movement of vehicles from the funeral to the place of disposition ## Footnote A traditional aspect of funerals.
413
What are funeral rites?
Any funeral event performed ## Footnote Encompasses various rituals and traditions.
414
What is a funeral service?
Rites held at the time of disposition with the deceased present ## Footnote Central to the mourning process.
415
What is a gatha?
First two and last two verses of a Buddhist hymn sung at funerals ## Footnote Important in Buddhist funeral rites.
416
What is a General Price List (GPL)?
Printed list of goods and services offered by funeral providers ## Footnote Considered the keystone of the Funeral Rule.
417
What does genuflect mean?
Bending the right knee as an act of reverence ## Footnote Common in various religious practices.
418
What is the Gospel Side?
Left side of the church where Gospels are read ## Footnote Opposite of the Epistle Side.
419
What is a gratuity?
Gift or sum of money given for a service provided ## Footnote Often referred to as a tip.
420
What is a grave?
Excavation for interment ## Footnote The physical space where remains are placed.
421
What is a graveside service?
Ceremony conducted at the grave ## Footnote Can be religious or secular.
422
What are grave straps?
Webbing used for lowering the casket into the grave ## Footnote Essential for proper interment.
423
What is a green burial?
Disposition without toxic chemicals or non-biodegradable materials ## Footnote Focuses on environmental sustainability.
424
What is a green cemetery?
Place of interment that bans metal caskets and toxic embalming ## Footnote Promotes natural burial practices.
425
What is a green funeral?
Deathcare minimizing energy use and banning toxic materials ## Footnote Supports eco-friendly practices.
426
What is a guaranteed contract?
Agreement ensuring services provided at original price regardless of current costs ## Footnote Protects consumers from price increases.
427
What is a hearse?
Specialty vehicle designed to transfer casketed remains ## Footnote Also known as a funeral coach.
428
What is a hesped?
Eulogy or evaluation of the deceased's life in Jewish funerals ## Footnote Reflects on the individual's life and contributions.
429
What is holy water?
Water blessed by a priest ## Footnote Used in various religious ceremonies.
430
What is a home funeral?
Funeral taking place within the residence of the deceased ## Footnote Common in the U.S. until the mid-20th century.
431
What is an honorarium?
Compensation for service performed ## Footnote Often in the form of a monetary gift.
432
What are honorary casketbearers?
Friends or members acting as an escort for the deceased ## Footnote Do not carry the casket.
433
What is a humanistic funeral?
Funeral rite devoid of religious connotation ## Footnote Focuses on the individual's life and values.
434
What is an icon in Eastern Orthodox faith?
A holy picture, often mosaic or painted on wood ## Footnote Used in worship and veneration.
435
What is an iconostasis?
Partition separating the sanctuary from the solea in Eastern Orthodox churches ## Footnote Features icons and is central to church architecture.
436
What is an imam?
Leader of the local congregation in Islam ## Footnote Performs religious duties and guidance.
437
What is immediate burial?
Burial without formal viewing or ceremony ## Footnote Can include a graveside service.
438
What is an informant in the context of death?
One who supplies vital statistics information about the deceased ## Footnote Essential for death certificate details.
439
What is initial notification of death?
First contact a funeral establishment receives regarding a death ## Footnote Triggers the funeral planning process.
440
What does inter mean?
To bury in the ground ## Footnote A common term in funeral contexts.
441
What does interment mean?
Placing a body in the ground ## Footnote Another term for burial.
442
What is inurnment?
Placing cremated remains in an urn or niche ## Footnote Final step in the cremation process.
443
What is an irrevocable contract?
Agreement for future funeral services that cannot be canceled before death ## Footnote Provides security for consumers.
444
What is Islam?
Religion of Muslims that began at the time of Mohammed ## Footnote Centers on purity, peace, and obedience to God.
445
What is Jinazah?
Funeral or funeral prayer in Islam ## Footnote Integral to Islamic funeral practices.
446
What is Kaddish?
Prayer recited for the deceased by direct mourners in Judaism ## Footnote Often recited during rituals for eleven months.
447
What is Kafan?
Burial garments utilized by Muslims ## Footnote Essential for the burial process.
448
What does kin refer to?
Blood relatives ## Footnote Legally, the surviving spouse is not considered kin.
449
What is a Kingdom Hall?
Worship facility for Jehovah’s Witnesses ## Footnote Used for congregational meetings and services.
450
What is a kippah?
Skull cap worn by males at temple and funeral services in Judaism ## Footnote Symbolizes reverence.
451
What is a kneeler?
Small bench for kneeling in prayer ## Footnote Placed in front of the casket or urn.
452
What is the Koran?
Holy book of the Islamic faith ## Footnote Revealed to Mohammed by the angel Gabriel.
453
What does Kriah mean?
Hebrew term for rending or tearing, symbolizing grief ## Footnote Often involves tearing a garment.
454
What is the last kiss?
Physical contact with the deceased during the final pass by the casket ## Footnote A moment of farewell.
455
What is Levaya?
Funeral procession in the Jewish faith ## Footnote Important cultural aspect of Jewish funerals.
456
What is liturgical worship?
Prescribed order of worship specific to a denomination ## Footnote Central to many Christian services.
457
What is a lot in a cemetery?
Subdivision consisting of several graves or interment spaces ## Footnote Organizes burial plots.
458
What is a lowering device?
Mechanical device used to lower a casket into the ground ## Footnote Ensures safe and respectful interment.
459
What is Makura-gyo?
Bedside prayer traditionally performed in Buddhism before funeral arrangements ## Footnote A spiritual practice for the deceased.
460
What does manner of death refer to?
Mode of death, such as accident or natural causes ## Footnote Important for legal documentation.
461
What is a Masjid?
Local Islamic religious facility ## Footnote Typically contains no icons or musical instruments.
462
What is a mass?
Liturgical celebration of the Eucharist in the Roman Catholic Church ## Footnote Central to Catholic worship.
463
What is a mass card?
Written request for a Mass for a specific intention ## Footnote Used for prayer requests.
464
What is a mausoleum?
Building containing crypts or vaults for interment ## Footnote Provides above-ground burial options.
465
What is gyo in the Buddhist faith?
A bedside prayer performed by the bonze just before funeral arrangements are made.
466
Define manner of death.
The mode of death, such as accident, homicide, natural, suicide, or unknown.
467
What is a masjid?
A local Islamic religious facility containing no icons, statues, symbols, pews, chairs or musical instruments.
468
What does Mass refer to in the Roman Catholic Church?
The liturgical celebration of the Eucharist.
469
What is a mass card?
A written request for a Mass for a specific intention.
470
What is a mausoleum?
A building containing crypts or vaults for entombment.
471
What is Mecca known for?
The holiest city in the Islamic faith; Muslims are buried facing this city.
472
Who is a Medical Examiner?
A forensically-trained physician who investigates questionable or unattended deaths.
473
What is a memorial book?
A book signed by those attending a visitation or service.
474
Define memorial folder.
A pamphlet available at the funeral service giving details about the deceased and the funeral arrangements.
475
What is a memorial gathering?
A scheduled assembly of family and friends following a death without the deceased present.
476
What characterizes a memorial park?
A cemetery, or section of a cemetery, with only flush to the ground type markers.
477
What is a memorial service?
Funeral rites without the remains present.
478
What is a menorah?
A candelabrum with a central stem bearing seven candles; the oldest symbol in Judaism.
479
What is a military escort?
Military personnel assigned to accompany remains following an active-duty death.
480
Who is Mohammed (Muhammad)?
A prophet of the Islamic religion born in 571 C.E.; considered by Muslims to be God’s messenger.
481
What is a monsignor?
An honorary title conferred upon a Roman Catholic priest.
482
What does the term 'mother church' refer to?
The oldest original church from which other like-minded congregations have sprung.
483
What is a national cemetery?
A cemetery created and maintained under an act of Congress for burial of veterans of military service and their eligible family members.
484
What is natural organic reduction?
The contained, accelerated decomposition of human remains.
485
What is a nave in a church?
The seating or auditorium section.
486
What is a niche in a columbarium?
A recess or space used for the permanent placing of cremated remains.
487
Define nirvana in Buddhism.
The idea of heavenly peace or Pure Land.
488
What is a non-guaranteed contract?
An agreement where the funeral establishment applies the amount pre-paid to the balance due based on current prices at the time of death.
489
What does non-liturgical worship involve?
A form of worship centered on scriptures, with the order left to individual discretion.
490
What is an obituary?
A news item concerning the death of a person, usually containing a biographical sketch.
491
Who is an officiant?
One who conducts or leads a service or ceremony.
492
What is an outer burial container?
Any container designed for placement in the grave around the casket.
493
What is a pagoda?
The Buddhist place of worship.
494
What is a pall?
A symbolic cloth placed over the casket.
495
What is the purpose of a prayer card?
A card with the name of the decedent and a prayer or verse.
496
What is a pre-funded funeral arrangement?
Funeral arrangements made in advance that include provisions for funding or prepayment.
497
What does 'receiving remains' refer to?
The category of service required to be itemized on the GPL involving services after initial services by another firm.
498
What is a receiving vault?
A structure designed for the temporary storage of bodies not to be immediately interred.
499
What is a trust account?
An account established to hold funds for the benefit of another for future funeral expenses.
500
What is an urn?
A permanent container for cremated remains meant for decorative or inurnment purposes.
501
What is a veteran?
One who has served with the armed forces and is no longer an active member.
502
What is a vigil service?
A prayer or scripture service usually held the evening before the funeral.
503
What does vital statistics refer to?
Data concerning birth, marriage, divorce, sickness and death.
504
What is a wake?
Historically, a watch kept over the deceased; an all-night vigil.
505
What is Yahrzeit in the Jewish faith?
The anniversary of the death.
506
What is a yarmulke?
A skullcap worn by Jewish males during prayer.
507
What is a shroud?
A cloth or garment in which a dead person is wrapped or dressed for burial.
508
What is a tachrichim?
A hand-sewn white linen shroud in which deceased members of the Jewish faith are dressed.
509
What is taharah?
The ceremonial washing of the deceased before burial in the Jewish faith.
510
What does the term 'temple' refer to in the Latter-day Saints Church?
A building dedicated to be the house of the Lord for instruction.
511
What is an adaptive funeral rite?
A funeral rite that is adjusted to the needs and wants of those directly involved and has been altered to suit the trends of the times.
512
Define agrarian.
Dealing with agriculture, farm based.
513
What does anonymity mean?
A situation in which a person or entity is unknown.
514
What is a blended family?
A household or family unit created by one male and one female and the children from their previous marriages and may include children from the present marriage.
515
Define bureaucratization.
The creation of a system which governs through departments and subdivisions managed by sets of officials following an inflexible routine.
516
What is a ceremony (ritual)?
An established or prescribed procedure for a religious or other rite; the formal activities conducted on some solemn or important occasion.
517
What is a class in sociology?
A social grouping in which members possess roughly equivalent culturally valued attributes and/or similar economic resources.
518
Define cohabitants.
Two unrelated adults sharing the same living quarters without being married.
519
What is common-law marriage?
A marriage recognized in some jurisdictions and based on the parties’ agreement to consider themselves married and sometimes based also on their cohabitation.
520
What does contemporary mean?
Living or happening in the same period; belonging to or occurring in the present.
521
Define cultural assimilation.
The process by which a person or group’s language and/or culture come to resemble those of another group.
522
What is cultural relativism?
The emotional attitude that all cultures are pertinent.
523
Define cultural universal.
Common traits or patterns found in all cultures.
524
What is culture?
The rules, ideas and beliefs shared by members of society of and for living and dying, which are learned directly or indirectly.
525
What is culture shock?
The feelings of disorientation, uncertainty, and even fear that people experience when they encounter unfamiliar cultural practices.
526
Define customs.
Social behavior as dictated by the tradition of the people.
527
What are demographics?
The statistical study of human populations with respect to their size, density, distribution, composition, and income.
528
What is diffusion in cultural terms?
The process by which a cultural item spreads from group to group or society to society.
529
Define direct learning.
The acquiring of the culture by a person through deliberate instruction by other members of that society; formal learning.
530
What does egalitarian mean?
Male and female have equal rights, duties, and governing power.
531
What is enculturation (socialization)?
The method by which the social values are internalized and learned.
532
Define ethnicity.
The cultural heritage or identity of a group, based on factors such as language or country of origin.
533
What does ethnocentrism mean?
The emotional attitude that one's own race, nation, group, or culture is superior to all others.
534
Define extended (joint) family.
A household or family unit consisting of father and mother, all their children (except married daughters), their son's wives and children (except married daughters).
535
What are folkways?
Behaviors which are construed as somewhat less compulsive than mores of the same society and do not call for a strong reaction from society if violated.
536
Define funeral rites.
Any funeral event performed in a prescribed manner.
537
What is a funeral service?
Rites with the body present.
538
Define funeral service sociology.
The science of social groups and their effects on funeral practices and disposition.
539
What does funeralization refer to?
The process involving all activities associated with the funeral rite, OR the process of planning and executing a service.
540
What is hospice?
A program of palliative care for the terminally ill.
541
Define humanistic funeral rite.
A funeral rite that is devoid of any religious connotation.
542
What is immediate disposition?
Disposition of human remains, without funeral rites before or at the time of disposition.
543
Define indirect learning.
A process by which a person learns the norms of his or her culture by observation of others in his or her society; informal learning.
544
What does industrialization refer to?
The replacement of individual crafting of products by the manufacturing of goods utilizing mass production techniques.
545
Define innovation.
The process of introducing a new idea or object to a culture through discovery or invention.
546
What are laws?
Rules of action prescribed by an authority able to enforce its will.
547
Define matriarchal.
A form of family government where the mother or female possesses power and the right of decision making.
548
What is a memorial service?
Funeral rites with the body not present.
549
Define mobility.
The state or quality of being mobile; the ability to move from place to place readily.
550
What does modern mean?
Characteristic of the present or recent times.
551
Define modified extended family.
A household or family unit created by related nuclear families and/or friendships.
552
What are mores?
Must-behaviors; the basic and important patterns of ideas and acts of a people which call for a strong reaction from society if violated.
553
What is neo-localism?
The movement of individuals or families from the area in which they were born.
554
Define non-traditional funeral rite.
A funeral rite that deviates from the normal or prescribed circumstances of established custom.
555
What are norms?
A group held belief about how members should behave in a given context.
556
Define nuclear family.
A household or family unit consisting of two parents married to each other and their children, if any.
557
What does patriarchal mean?
A form of family government where the father or male possess power and the right of decision making.
558
What is religion?
A culturally entrenched pattern of behavior made up of: 1) sacred beliefs, 2) emotional feelings accompanying the beliefs, and 3) overt conduct presumably implementing the beliefs and feelings.
559
Define rite.
Any event performed in a prescribed manner.
560
What is a ritual?
See ceremony.
561
What are rules?
Specified methods of procedure.
562
Define single parent family.
A family unit consisting of one adult and his or her children.
563
What is a social function?
An event that allows individuals to gather as a community for sharing a common purpose.
564
Define social mobility.
Movement of a person or family within the social classes of their society.
565
What is social stratification?
Categorization of people by money, prestige, and/or power; a ranking of social status (position) in groups such as upper, middle, and lower class.
566
What is socialization?
See enculturation.
567
Define society.
A group of persons forming a single community with some interests in common.
568
What is sociology?
The systematic study of human social interaction and social groups.
569
Define subculture.
A division or smaller identifiable unit of culture having unique traits to itself.
570
What is a symbol?
An object or act that represents a belief or idea.
571
What are taboos?
A social prohibition of certain actions.
572
Define traditional funeral rite.
A funeral rite that follows a prescribed ritual or ceremony that may be dictated either by religious belief or social custom.
573
What does urbanization refer to?
The change from rural to urban in character.
574
What is aftercare?
A means of supplying support after a death has occurred.
575
Define alternatives in the context of funeral arrangements.
Choices of services and merchandise available as families make a selection and complete funeral arrangements.
576
What is anger?
A strong feeling of displeasure and usually of antagonism.
577
What is anomic grief?
Grief where mourning customs are unclear due to an inappropriate death and the absence of prior bereavement experience.
578
What does anticipatory grief refer to?
Grief in anticipation of death or loss.
579
Define anxiety.
Apprehension, dread, or uneasiness similar to fear but based on an unclear threat.
580
What is at-need counseling?
Funeral practitioner consulting with the family from the time the death occurs until the final disposition.
581
What does attachment theory describe?
A tendency to make strong affectional bonds with others coming from the need for security and safety.
582
What is attending in the context of counseling?
Giving undivided attention by means of verbal and non-verbal behavior.
583
Define attitude.
A learned tendency to respond to people, objects, or institutions in a positive or negative way.
584
What is bereavement?
The act or event of separation or loss that results in the experience of grief.
585
What is burnout?
A work-related condition of mental, physical, and emotional exhaustion.
586
What characterizes chronic grief?
Grief that is excessive in duration and has not come to a satisfactory conclusion.
587
What is client-centered counseling?
A non-directive method of counseling which stresses the inherent worth of the client and the natural capacity for growth and health.
588
Define cognitive psychology.
The study of the origins and consequences of thoughts, memories, beliefs, perceptions, explanations, and other mental processes.
589
What is communication?
The exchange of information, feelings, thoughts and acts between two or more people, including both verbal and non-verbal aspects.
590
What is complicated grief?
Grief that interferes with normal life functions without progressing towards resolution.
591
Define coping.
Ways of responding to stress.
592
What is crisis?
An emotionally significant event or radical change of status in a person's life.
593
What is crisis counseling?
A type of intervention that helps individuals in a crisis situation.
594
What is death anxiety?
A learned emotional response to death-related phenomenon characterized by extreme apprehension.
595
Define defense mechanisms.
An often unconscious mental process used to reduce anxiety.
596
What does delayed grief refer to?
Inhibited, suppressed or postponed response to a loss.
597
What is denial?
The defense mechanism by which a person is unable or refuses to see things as they are because such facts are threatening to the self.
598
Define depression.
A state of despondency marked by feelings of powerlessness and hopelessness.
599
What characterizes directive counseling?
A type of counseling in which the counselor assumes the initiative and carries a major role in the identification and resolution of problems.
600
What does discrimination refer to?
Treating members of groups differently in circumstances where their rights or treatment should be identical.
601
What is disenfranchised grief?
Grief experienced due to a loss that society deems unworthy of mourning.
602
What is displacement in psychological terms?
Redirecting feelings toward a person or object other than one who caused the feelings originally.
603
What are emotions?
Feelings created by brain patterns accompanied by bodily changes.
604
Define emotional intelligence.
The ability to perceive, use, understand, and manage emotions.
605
What is empathy?
A capacity for taking another’s point of view; the ability to feel what another is feeling.
606
What does euthanasia refer to?
An act or practice of allowing or causing the death of a person suffering from a life-limiting condition.
607
What is exaggerated grief?
Reactions that are excessive and disabling.
608
What does facilitate mean?
To make easier; help bring about.
609
What is fear?
Strong emotion marked by such reactions as alarm, dread or disquiet.
610
What is funeral service psychology?
The study of human behavior and mental processes as related to funeral service.
611
Define grief.
An emotion or set of emotions due to loss.
612
What is grief counseling?
The process of helping people facilitate grief to a healthy resolution.
613
What is grief syndrome?
A set of symptoms associated with loss.
614
What is grief therapy?
Specialized techniques used to help people with complicated grief.
615
What does grief work involve?
A set of basic tasks that must be completed for successful mourning to take place.
616
What is guilt?
Blame directed toward one’s self.
617
Define homicide.
The killing of one human being by another.
618
What is hospice?
A program of palliative care for the terminally ill.
619
What is informational counseling?
Counseling in which a body of special knowledge is communicated.
620
What is masked grief?
Grief in which symptoms and behaviors cause difficulty but are not attributed to the loss.
621
What does memorialization refer to?
The process of preserving memories of people or events.
622
Define mourning.
Outward expression of grief.
623
What is non-directive counseling?
To listen, support, and advise without directing a course of action.
624
What is non-verbal communication?
That which is expressed by posture, facial expression, actions, and/or physical behavior.
625
What is panic?
A strong emotion characterized by sudden and extreme fear.
626
What is paraphrasing?
Expressing a thought or idea in an alternate and sometimes shortened form.
627
Define person-centered counseling.
A non-directive method of counseling which stresses the inherent worth of the client.
628
What is pre-need counseling?
Counseling which occurs before a death.
629
What is projection?
Attribution of one’s unacceptable thoughts, feelings, or behaviors to someone else.
630
Define psychology.
The scientific study of human behavior and mental processes.
631
What is psychotherapy?
Any psychological technique used to facilitate positive changes in a person’s personality, behavior, and adjustment.
632
What is rapport?
A relation of harmony established in any human interaction.
633
What is rationalization?
Supplying a logical, acceptable reason rather than the real reason for an action.
634
What does regression refer to?
Returning to more familiar and often more primitive modes of coping.
635
Define repression.
Blocking of threatening material from consciousness.
636
What is respect?
The act of giving particular attention and high regard.
637
What is shame?
Blame that is perceived to be directed toward one’s self by others.
638
What is situational counseling?
Counseling related to specific situations in life that may create crises and produce human pain and suffering.
639
What is social comparison?
Making judgments about ourselves through comparison with others.
640
What is social facilitation?
Occurs when an individual’s performance improves because of the presence of others.
641
Define stress.
The mental and physical condition that occurs when a person must adjust or adapt to the environment.
642
What is a stressor?
Any event capable of producing physical or emotional stress.
643
What is sublimation?
Redirection of emotion to culturally or socially useful purposes.
644
What does SIDS stand for?
Sudden infant death syndrome.
645
What is suicide?
A deliberate and voluntary act of taking one’s own life.
646
Define suppression.
A conscious postponement of addressing anxieties and concerns.
647
What is sympathy?
Sincere feelings for a person who is trying to adjust to a serious loss.
648
What is thanatology?
The study of death, dying, bereavement, and mourning.
649
What does thanatophobia refer to?
An irrational, exaggerated fear of death.
650
What is the unconscious?
The contents of the mind that are beyond awareness especially impulses and desires not directly known to a person.
651
Define verbal communication.
Spoken, oral communication.
652
What is an air seal?
A method of closure utilizing the air pressure created by placing the dome of the vault onto the base of the vault ## Footnote Often called the diving bell principle.
653
Define air tray.
A transfer container consisting of a wooden tray with a cardboard covering for the casket.
654
What is an alternative container?
An enclosure for human remains in preparation for cremation, composed of combustible material, ensuring health and safety.
655
What is an apron in casket terminology?
The lining attached to the undersurface of the foot panel of the casket.
656
What is the function of an arm in a casket handle?
The part of the casket handle that attaches the bar to the lug.
657
How is the average (mean) calculated?
The sum of a group of numbers divided by the number of units.
658
What is a bail handle?
A single handle in which the lug, arm, and bar are combined in one unit.
659
What does the term 'bar' refer to in casket terminology?
The part of the casket handle, attached to the lug or arm, which is grasped by the casketbearer.
660
Define base in the context of a monument.
The lower or supporting part of a monument.
661
What is base molding?
Molding along the lowermost edge of the body panels.
662
What is the bed of a casket?
The portion of the casket upon which the human remains are placed.
663
What is a bench in cemetery terms?
A type of cemetery memorial consisting of a top piece supported by two standards.
664
What is a bevel top marker?
A small headstone, set above ground, with a slanting top.
665
What is a bier?
Typically a stand upon which a casket is placed for viewing and services.
666
Define bi-unit pricing.
A method of price quotation showing separately the price of the service to be rendered and the price of the casket.
667
What is a block in cemetery terms?
A subdivision of a cemetery containing several lots.
668
What does the body of a casket contain?
The portion of the casket shell containing the top body molding, body panel, base molding, and casket bottom.
669
Define body ledge.
A molding along the uppermost edge of the body panels.
670
What is the body ledge flange?
The horizontal portion of the top body molding where the gasket is placed on gasketed caskets.
671
What is body lining?
Material which drapes the inside perimeter of the body of the casket.
672
What are body panels?
Compose the sides and ends of the casket shell.
673
What is a bridge in casket terminology?
Component part of the cap on half couch caskets that provides support at the point of the transverse cut.
674
What is broadcloth?
A twilled, napped, woolen or worsted fabric with a smooth lustrous face and dense texture.
675
What is bronze?
A metal alloy consisting of 90% copper with tin and sometimes zinc comprising the other 10%.
676
What is a brushed finish?
Bare metal is scratched with an abrasive material and finished until a smooth high gloss is obtained.
677
What is a burial casket?
A casket for interring or entombing human remains.
678
What is the cap (lid) of a casket?
The top most part of the casket shell, including the ogee, crown, pie, and header.
679
What is a cap filler?
See Bridge.
680
Define cap panel.
The focal part of the interior which fills the inside of the crown.
681
What are cash advance items?
Any item of service or merchandise obtained from a third party and paid for by the funeral provider.
682
What is a cash discount?
Discounts from quoted prices as an inducement for prompt payment of invoices.
683
What is a casket?
A rigid container designed for the encasement of human remains.
684
What is a casket liner?
A removable metal unit placed inside a wooden casket shell to provide protective qualities.
685
What is a casket rack?
A device upon which caskets are placed for display or storage.
686
What is a casket stand?
The stand or support upon which a casket rests in the selection room.
687
Define cast bronze.
Molten bronze poured into a mold and allowed to cool.
688
What is cast hardware?
Production method in which molten metal is poured into a mold, allowed to cool.
689
What is a cemetery?
An area of ground set aside and dedicated for the final disposition of human remains.
690
What is a cenotaph?
A monument erected to the memory of the dead, with the human remains not present.
691
What is a ceremonial casket?
A reusable casket shell used for visitations and funerals with a removable liner.
692
What is a church truck?
A wheeled collapsible support for the casket used in funeral settings.
693
What is cloisonné?
A crafted metal container with an applied enamel finish.
694
Define coffin.
A case or receptacle for dead human remains which is anthropoidal in shape.
695
What is a columbarium?
A structure containing niches or recesses used to hold cremated remains.
696
What is a combination case?
A transfer container for uncasketed remains consisting of a particle board tray with a cardboard cover.
697
Define combination unit.
Any product designed to be used as both a casket and a permanent burial receptacle.
698
What is competition-based pricing?
Setting prices based on the competitor’s strategies, prices, costs, and market offerings.
699
Define composition board.
Particles of wood bonded together with waterproof glue.
700
What is a concrete sectional?
A grave liner consisting of slabs of unfinished concrete placed around the casket.
701
What is the consecutive method in pricing?
Placing caskets for selection in their order of increasing or decreasing value.
702
What does consignment mean?
To give to an agent to be cared for or sold and is not paid for until sold.
703
What is copper?
A malleable, ductile metallic element frequently used in casket construction.
704
What is a copper deposit?
A casket made from a core of copper metal combined with copper ions by an electrolytic process.
705
What is a corner in casket hardware?
An optional part attached to the four corners of the body panel.
706
What is a corrugated container?
A container constructed out of cardboard with alternate folds and ridges.
707
Define cost-based pricing.
Pricing based on the cost of producing, distributing, and selling the product plus a fair rate of return.
708
What is a couch crypt?
A crypt in which the casket lies parallel to the crypt front.
709
What is a cove in casket interior design?
A component part that lines the rim (ogee) and surrounds the cap panel.
710
What is a cremation casket?
A casket manufactured specifically for cremation.
711
What is a cremation pouch?
A non-rigid, combustible bag used for human remains.
712
What is crepe?
A thin crinkled cloth of silk, rayon, cotton, or wool.
713
What is a crinkled finish?
An exterior casket finish in which the metal is coated with a substance that wrinkles as it dries.
714
What is the crown of a casket?
The uppermost part of the casket cap.
715
What is a crushed interior?
A form of casket interior created by steaming lining material attached to a suitable upholstery.
716
What is a crypt?
A chamber in a mausoleum used to contain casketed remains.
717
What is customer value-based pricing?
Setting prices based upon the buyer's perceived value.
718
What is a demonstration group?
Caskets utilized to educate the selecting party regarding casket construction.
719
What is a die in monument terminology?
The main part of a monument, the upright portion above the base.
720
What is direct cremation?
A disposition of human remains by cremation without formal viewing or ceremony.
721
What is direct lighting?
Illumination directly shining on an object.
722
What is the direct selection room procedure?
The method of selling merchandise whereby the funeral director remains in the selection room.
723
What is doeskin?
A heavy durable cotton fabric with a thick, velvety nap on one side.
724
What is a dome in a burial vault?
The top of an air seal burial vault which entraps air and supports the weight of the earth.
725
What is a double seal?
A method of closure that utilizes the air seal principle in conjunction with an epoxy material.
726
What is an ear in casket terminology?
The part of the casket handle attached to the casket body.
727
What is an elliptic casket?
A casket having ends in the shape of a half circle.
728
What does embossed mean?
Material having designs raised above the surface.
729
What is engineered wood?
A range of derivative wood products manufactured by binding together wood strands or particles.
730
What is environmentally friendly in casket terms?
An eco-friendly approach that utilizes biodegradable products and minimizes energy use.
731
What is an epitaph?
An inscription placed on a monument to commemorate the deceased.
732
What is excelsior?
Wood that has been shredded into spaghetti-like strings.
733
What is an extendover in casket design?
The portion of the casket interior which extends over the top body molding.
734
What is ferrous metal?
Any metal formed from iron.
735
What is fiberboard?
See composition board.
736
What is fiberglass?
A material consisting of fine filaments of glass embedded in resins.
737
What is a fishtail in casket design?
The wedge-shaped portion of the cap at each end of the crown.
738
What is a fixed dollar amount in pricing?
Pricing method where the same dollar amount is added to the wholesale cost.
739
What is a fixed multiple in pricing?
Pricing method where the casket cost is multiplied by a constant factor.
740
What is a flaring square?
A casket shell design that flares out from the bottom to the top.
741
What is a flat finish?
A finish that is free of gloss, resulting in a dull surface.
742
What is fluorescent lighting?
Illumination produced by a tubular electric discharge lamp.
743
What is a flush marker?
A headstone set parallel with the surrounding terrain.
744
What is a fold in casket design?
A strip of metal, plastic, or cloth covering the area where the roll is anchored.
745
What is a foot panel?
A component part of the casket interior inside the foot cap.
746
What is fractional display?
Use of portions of caskets in the selection room instead of full-sized caskets.
747
What is functional pricing?
A method where charges are broken down into several major components.
748
What is a funeral ceremony?
A service commemorating the deceased with the body present.
749
What does galvanized mean?
Steel that has been coated with zinc for rust resistance.
750
What is a gasket channel?
The channel found on the foot panel header of a half couch casket.
751
What is gauge in metal terms?
A thickness measurement of metals.
752
What is gimp in casket design?
See fold.
753
What is graduated recovery in pricing?
A pricing method where the mark-up varies.
754
What is a grave?
An excavation in the earth for interment.
755
What is a grave box?
An outer enclosure consisting of a body and a one or two-piece lid.
756
What is a grave liner?
An outer enclosure offering protection from the earth load.
757
What is a graveside service?
A ceremony commemorating the deceased at the place of final disposition.
758
What is green in casket terms?
See environmentally friendly.
759
What is halogen lighting?
A high-intensity light source producing white light.
760
What is a hammertone finish?
A sprayed finish that appears as small indentations in the metal.
761
What is hardware in casket terminology?
The handles, ornamental fixtures, and their fittings attached to the casket shell.
762
What is hardwood?
Any tough, heavy timber with a compact texture.
763
What is a header in casket design?
See bridge.
764
What is a header flange?
The turned under edge or horizontal portion of the header of the casket cap.
765
What is a head panel?
A component part of the casket interior inside the head portion of the cap.
766
What does hermetically sealed mean?
Airtight; impervious to external influence.
767
What is a hinge cover?
The portion of the casket interior covering the hinges attaching the cap to the body.
768
What is a hinge skirt?
See hinge cover.
769
What is a horizontal tablet in cemetery terms?
A type of cemetery monument where the die is wider than it is tall.
770
What is immediate burial?
A burial without formal viewing or ceremony.
771
What is incandescent lighting?
Illumination resulting from the glowing of a heated filament.
772
What is indirect lighting?
Reflected illumination of an object.
773
What is the indirect selection room procedure?
The method of selling merchandise where the funeral director is not present.
774
What are inner panels?
Functional or ornamental coverings that usually cover the foot end of the casket.
775
What is itemization in pricing?
The method of price quotation by which each unit is priced separately.
776
What is laminate?
Made by bonding superimposed layers of different materials.
777
What is a lawncrypt?
Grave space where multiple persons may be buried in stacked grave liners.
778
What is LED lighting?
Light emitting diode lighting, noted for energy savings.
779
What is a lid in casket terminology?
See cap.
780
What is linen?
A fabric made from flax, known for its strength and luster.
781
What is a lot in cemetery terms?
A subdivision of a cemetery consisting of several graves.
782
What is a lug in casket terminology?
See ear.
783
What is a marker in cemetery terms?
An object used to identify individual graves.
784
What is markup?
The difference between merchandise cost and selling price.
785
What is masselin?
Pressed paper in sheet form used as a backing material in casket construction.
786
What is a mattress cover?
Interior cloth covering the mattress or bedding of the casket.
787
What is a mausoleum?
An above ground structure containing crypts or vaults for entombment.
788
What is the mean?
The sum of a group of numbers divided by the number of units.
789
What is a Marker?
An object, usually of one piece, used to identify individual graves.
790
Define Markup.
The difference between merchandise cost and selling price.
791
What is Masselin?
Pressed paper in sheet form; used in casket construction as a backing material.
792
What does Matte finish refer to?
See Flat finish.
793
What is a Mattress cover?
Interior cloth or material that covers the mattress or bedding of the casket.
794
Define Mausoleum.
An above ground structure containing crypts or vaults for entombment of caskets.
795
What is the Median?
A value in an ordered set of values representing the midpoint.
796
What is a Memorial?
A physical object designed for the purpose of remembering an individual, group, or event.
797
What is a Memorial park?
A cemetery or section of a cemetery with only flush to the ground type markers.
798
What is a Memorial service?
A ceremony commemorating the deceased without the body present.
799
Define Merchandising.
The purchasing, pricing, display, and sale of goods and services.
800
What is a Metal case (Ziegler case)?
A gasketed container used as an insert in a casket or as a separate shipping container.
801
What does Mode refer to in statistics?
The value that occurs most frequently in a group of numbers.
802
What is a Monument?
A structure erected to commemorate the life, deeds, or career of a deceased person.
803
Define Natural (green).
See Environmentally Friendly.
804
What is Natural lighting?
Illumination by the sun.
805
What is a Niche?
A recess in a columbarium used for the permanent placing of cremated remains.
806
Define Non-ferrous metal.
Any metal not formed from iron.
807
What is an Octagon in casket design?
A casket having eight angles or corners and therefore eight sides.
808
What is an Ogee (rim)?
An 'S' shaped molding that is a component part of the casket cap.
809
Define Ossuary.
Receptacle for communal placement of cremated and/or skeletal remains.
810
What is an Outer burial container?
Any container designed for placement in the grave around the casket or urn.
811
What does Overlay refer to?
The aesthetic covering for the foot cap or inner foot panel of the casket.
812
What is Package pricing?
A pricing method using a single dollar amount for a group of goods and/or services.
813
What is a Perfection full couch casket?
A casket that opens as one piece with the rim, crown, and pies formed as one unit.
814
Define Perfection half couch.
A casket with a two-piece lid formed by a transverse cut in the cap.
815
What is Plastic?
A synthetic or natural organic polymer shaped when soft and then hardened.
816
What is Plastic extrusion molding?
A method of forming items by injecting molten plastic into a die.
817
Define Plated finish.
A finish created when base metal is coated by another metal via an electrolytic process.
818
What is Plush?
A woven cloth with a nap exceeding 1/8th inch.
819
What is Plywood?
Thin sheets of wood glued together with grains at right angles.
820
Define Polished finish.
A surface made smooth and glossy usually by friction.
821
What is a Polymer?
A compound with a high molecular weight creating a durable substance.
822
What is a Pouch?
A leak resistant zippered bag designed for containing a dead human body.
823
What is a Price quotation?
Method by which prices are explained to the consumer.
824
What is a Rental casket?
See Ceremonial Casket.
825
Define Rental casket insert.
A cremation container designed to encase human remains in a rental casket.
826
What does Sales frequency refer to?
The number of times sales in a given price bracket occur over a fixed period.
827
What is Satin?
A fabric woven to create a smooth lustrous face and dull back.
828
Define Satin finish.
A type of low-luster casket finish that is smooth with defined lines.
829
What is a Scattering garden?
A section in a cemetery set aside for scattering cremated human remains.
830
What is a Section in a cemetery?
A subdivision of a cemetery containing several blocks.
831
What is Semi-gloss finish?
A medium luster finish.
832
What does Shell refer to in casket construction?
The component parts of the casket comprised of the cap and body.
833
What is a Shirred interior?
A style of casket interior with material drawn in parallel fashion.
834
What is a Single hinged panel?
A casket where the cap is in two pieces with one piece hinged to the top body molding.
835
What is a Slant marker?
A cemetery marker with a face angle greater than 45 degrees but less than 90 degrees.
836
Define Softwood.
Wood from cone bearing or coniferous trees.
837
What is Solid wood?
The casket shell has no components formed from wood by-products.
838
What is Stainless steel?
A rust-resistant metal alloy of steel, chromium, and sometimes nickel.
839
What is Stamped hardware?
A hardware production method where sections are pressed out on a hydraulic press.
840
What is a State casket?
A casket in which the body panels are at a 90-degree angle to the bottom.
841
What is a Stationary bar?
A non-moveable casket handle.
842
Define Steel.
A metal alloy consisting mainly of iron and carbon.
843
What are Stiffeners?
Elongated indentations pressed into the casket bottom to strengthen the shell.
844
What are Sundry items?
Miscellaneous items used to complement funeral services.
845
What does Swing bar refer to?
A moveable casket handle with a hinged arm.
846
What is a Tailored interior?
A tightly drawn form of casket interior style.
847
Define Threaded fastener.
A screw-type fastener.
848
What is a Tip in casket design?
The decorative part of the casket handle that covers the exposed ends of the bar.
849
What is a Top body molding?
See Body ledge.
850
What is a Top seal?
A method of closure utilizing an epoxy compound in conjunction with tongue-in-groove construction.
851
What is a Transfer container?
An enclosure used for the protection of human remains during transportation.
852
What is a Tufted interior?
A casket interior style created by placing padding material between lining and backing.
853
What is an Urn?
A container for cremated remains.
854
What is Urnside?
A casket design where body panels display the shape of an urn.
855
Define Vault.
An outer enclosure offering protection from the earth load and other qualities.
856
What is Velvet?
A fabric with a nap typically found in higher quality caskets.
857
What is a Vertical tablet?
A type of cemetery monument in which the die is taller than it is wide.
858
What does Visitation refer to?
Time set aside for friends and relatives to pay respect for the deceased.
859
What is Wood veneer?
Created by gluing a thin layer of superior wood to an inferior wood.
860
What is Wrinkled finish?
See Crinkled finish.
861
What is Wrought bronze?
Bronze metal rolled into sheets.
862
What is Wrought copper?
Copper metal rolled into sheets.
863
What does Ziegler case refer to?
A specific brand of metal case but in use has become synonymous with metal case.
864
What is actuating?
The process of guiding and/or supervising the activities of an organization to achieve plans and objectives.
865
Define advertising.
The art of making the public aware of the services or commodities that a business has for sale.
866
What is aftercare?
A means of supplying support after a death has occurred.
867
What is a business plan?
A summary of how a business owner, manager, or entrepreneur intends to organize the business endeavor and implement the activities necessary for the venture to succeed.
868
Define controlling.
The process of measuring organizational and individual performance with predetermined standards or expected results.
869
What is critical incident stress debriefing?
A process intended to prevent or limit the development of post-traumatic stress in people exposed to critical incidents.
870
What is a disaster?
A sudden misfortune, resulting in the loss of life and/or property.
871
Define emergency.
An unforeseen combination of circumstances that result in a need for immediate action.
872
What is ergonomics?
The study of workplace design; how a workplace and the equipment used therein can best be designed for comfort, efficiency, safety, and productivity.
873
What does facilities management involve?
The monitoring and maintaining of the funeral establishment, physical plant, workspace and funeral equipment.
874
Define financial management.
The utilization and monitoring of assets, revenue, expenditures and capital.
875
What is funeral service management?
The administration of a funeral service enterprise, encompassing marketing, office, human resources, facilities, and financial management.
876
What are goals in an organizational context?
Broad statements about what an organization wants to achieve, developed in the strategic planning process.
877
Define human relations.
Motivating people in organizations to develop teamwork that effectively fulfills their needs and achieves organizational objectives.
878
What is human resource management?
The process of acquiring, training, developing, motivating, and appraising qualified employees to perform necessary activities.
879
What is marketing management?
The process of planning and executing the development, pricing, promotion, and distribution of an organization’s goods and/or services.
880
Define motivating.
The process of energizing, channeling and sustaining people’s behavior.
881
What are objectives in management?
Specific statements of ends to be completed within a specific time period.
882
Define office management.
The supervision of administrative duties, functions and equipment.
883
What does organizing involve?
The process of assigning tasks, allocating resources, and coordinating the activities of individuals and groups to implement plans.
884
What is planning in a management context?
The process of setting performance objectives and determining what actions should be taken to accomplish them.
885
What is servant leadership?
A form of leadership that begins with the natural feeling that one wants to serve others first.
886
Define standards of care.
Specific procedures to ensure that all essential details are addressed in the manner that a reasonably prudent funeral director would follow.
887
What is talent management?
A process used by human resource departments to locate, hire, train and retain the best qualified employees.
888
What are third party merchandise sales in funeral services?
Sales of funeral goods to consumers by sellers other than a funeral establishment.
889
Define total quality management (TQM).
The efforts of all members of an organization directed to ensure that quality in the production of goods and services is achieved.
890
What is vicarious trauma?
Cumulative transformative effect upon the professional working with survivors of traumatic life events.
891
What is alkaline hydrolysis?
A process that uses water, alkaline chemicals, heat, and sometimes pressure and agitation to accelerate natural decomposition, leaving bone fragments.
892
Define alternative container.
An unfinished wood box or other non-metal receptacle designed for the encasement of human remains, made of fiberboard, pressed-wood, or composition materials.
893
Who is the authorizing agent?
The person(s) with the paramount right to authorize cremation and disposition.
894
What does casting (scattering) refer to?
The release of cremated remains over land, through the air, or over water.
895
Describe a ceremonial (rental) casket.
An exterior casket shell with a removable insert designed for cremation.
896
What is a columbarium?
A structure, room, or space containing niches or recesses used to hold cremated remains.
897
Define commingling.
Combining the cremated remains of more than one person.
898
What is a corrugated container?
A container used to hold human remains constructed out of cardboard with a series of alternate folds and ridges.
899
What are cremated remains?
The final product remaining after the entire cremation/pulverization process, never referred to as 'cremains'.
900
Define cremation.
The reduction of a dead human body to inorganic bone fragments by intense heat in a specifically designed retort or chamber.
901
What is a cremation casket?
A combustible, rigid, leak-resistant casket manufactured to be cremated.
902
What is a cremator?
The mechanical unit used for the cremation process.
903
Define crematory.
The physical location of the cremator where the cremation process is performed.
904
What is direct cremation?
Disposition of human remains by cremation, without formal viewing, visitation, or ceremony with the body present.
905
What does due diligence refer to?
The attention reasonably expected from, and ordinarily exercised by, a person seeking to satisfy a legal requirement or discharge an obligation.
906
What is identification in the context of cremation?
The verification of the deceased’s identity through visual, photographic, or other reliable means.
907
Define inurnment.
The act of placing cremated remains in an urn or in a niche or grave.
908
What is a memorial service?
Funeral rites without the body present.
909
What is a niche?
A recess or space used for the permanent placement of cremated remains.
910
Define opacity.
Degree to which light is reduced when viewed through a smoke plume.
911
What is an ossuary?
A receptacle for communal placement of cremated remains.
912
What is a pouch?
A leak-resistant zippered bag designed to contain human remains and body fluids.
913
What does processing/pulverization involve?
Reduction of identifiable bone fragments after cremation by manual or mechanical means to granulated particles.
914
What is raking?
Placing cremated remains onto the ground and working into the soil or garden.
915
What does refrigeration refer to in the context of human remains?
A process of securely maintaining human remains at or below 40 degrees Fahrenheit.
916
What is a temporary container?
A receptacle for cremated remains usually made of cardboard or plastic, intended to hold remains until a permanent container is acquired.
917
Define third party crematory.
A crematory operated by an entity other than the funeral home or funeral provider.
918
What does witnessing cremation mean?
Family and friends who may be present for the initiation of the cremation process.