D4 -Team Performance

Question 1

A _____is a representative of a number of customers or a team

Answer 1

Proxy customer

Question 2

A group of leaders who want to ensure value is being returned

Answer 2

Value mgmt team

Question 3

Delivery team reponsibilities

Answer 3

attend standups, write acceptance tests, test and revise increments, demos, participate in retrospectives

Question 4

Other names for PO?

Answer 4

customer, proxy customer, value mgmt team

Question 5

Business rep responsibilities

Answer 5

prioritize and manage the backlog, ensure shared understanding, provides ac, makes change requests, change features, facilitate engagement of external stakeholders, provides due date, attends planning. reviews and retros

Question 6

Responsibilities of the scrum master

Answer 6

guides agile processes, helps the PO manage the backlog, helps the PO communicate, facilitates, follow up on issues

Question 7

The project sponsor should

Answer 7

main advocate, provide direction to PO, authorizes the work, determines value and budget, may attend reviews

Question 8

Ideal team characteristics

Answer 8

12 or fewer, complementary skills, generalists, comitted, mutually accountable, shared ownership of project outcomes

Question 9

Agile team goals

Answer 9

technical excellence, team swarming, works together, participates as a team

Question 10

Agile team are made up of __________ specialists

Answer 10

Generalizing

Question 11

Attributes of a generalizing specialist

Answer 11

one or more skills, general knowledge of sw dev and business domain, seeks to gain skills

Question 12

Characteristics of high performing teams

Answer 12

self organizing, empowered, belief, committed , own decisions, trust, seek consensus, engage in constructive disagreement

Question 13

Characteristics of self organizing teams

Answer 13

not cmd and cntrl, organize work, work is structured based on iteration goals, team is responsible

Question 14

Characteristic so f self directed teams

Answer 14

empowered to work collectively, make local decisions, estimate and decide on work, make mistake and learn

Question 15

Team on agile projects should be

Answer 15

self organizing and self directed,

Question 16

Characteristics of emergent leadership

Answer 16

may change, self selecting, no power struggles, allow multiple

Question 17

adapting leadership

Answer 17

directing=forming, coaching=storming, supporting=norming, delegating=performing

Question 18

characteristics of leadership in forming

Answer 18

Directing - high directive, low support

Question 19

characteristics of team in forming

Answer 19

low competence, high commitment

Question 20

characteristics of leadership in storming

Answer 20

Coaching - high directive, and high support

Question 21

characteristics of team in storming

Answer 21

some competence and low commitment

Question 22

characteristics of leadership in norming

Answer 22

Supporting - low directive, high supportive

Question 23

characteristics of team in norming

Answer 23

moderate to high competence and variable commitment

Question 24

characteristics of leadership in performing

Answer 24

Delegate - low directive, low supportive

Question 25

characteristics of team in performing

Answer 25

high competence and commitment

Question 26

Tuckman model of team performance

Answer 26

forming, storming, norming, performing

Question 27

Attributes of forming

Answer 27

early stages and learning

Question 28

Attributes of storming

Answer 28

conflict and struggle

Question 29

Attributes or norming

Answer 29

team is working and conflict has settled

Question 30

Attributes of performing

Answer 30

hits stride and works well

Question 31

Herzberg theory of motivation

Answer 31

motivating agents and expected hygiene agents

Question 32

leaders do these 3 things

Answer 32

train, coach, mentor

Question 33

The Dreyfus model of adult skill acquisition

Answer 33

novice, advanced beginner, competent, proficient, expert

Question 34

Shu ha ri

Answer 34

start with the rules, once mastered can work intuitively, full mastery and can transcend rules

Question 35

5 dysfunctions of a team

Answer 35

no trust, fear of conflict, lack of commitment, avoid accountability, inattention to results

Question 36

Characteristics of a collocated space

Answer 36

no walls, 33 feet, work in same location, distributed teams us collaborative sw

Question 37

The project team space

Answer 37

where people work, white boards and radiators, caves and commons, sharing tacit knowledge

Question 38

tacit knowledge

Answer 38

common knowledge, difficult to share

Question 39

this communication is shared by listening to others in collocated space

Answer 39

osmotic

Question 40

These should be considered when managing team diversity

Answer 40

culture, respect for others and belief systems, understand work ethics, time zones and holidays

Question 41

Considerations for managing virtual teams

Answer 41

time zones, cultures, communications styles, languages

Question 42

To be successful with virtual teams

Answer 42

frequent communication, intensified facilitation, keep meetings - on track, on time, track who is on the call, keep the answers coming, fair and document

Question 43

Agile teams measure results by

Answer 43

what is delivered, not what then team predicts it will deliver

Question 44

Types of burn charts

Answer 44

Burnup, burndown, features, product backlog burnup

Question 45

This chart measures sums what work has been completed over iterations or an iteration

Answer 45

burnup

Question 46

This chart measures features completed, remaining and total

Answer 46

features chart