Day One

Question 1

8 Great Work Habits

Answer 1

1. Have and maintain a positive attitude.
2. Be on time.
3. Be prepared.
4. Work a full day.
5. Work territory correctly.
6. Respect tenants and clients.
7. Understand your opportunity.
8. Take control.
   (Hey Baby Baby Wanna Wear Red Underwear Tonight)

Question 2

5 Steps to a Conversation

Answer 2

1. Introduction
2. Short Story
3. Presentation
4. Close
5. Rehash

Question 3

4 Factors of Impulse

Answer 3

1. Jones Effect
2. Indifference
3. Fear of Loss
4. Sense of Urgency
   (JIFS)

Question 4

SEE Factors

Answer 4

Smile
Eye Contact
Enthusiasm

Question 5

KISS

Answer 5

Keep It Short & Simple

Question 6

CPR

Answer 6

Create Personal Relationships

Question 7

ABC

Answer 7

Always Be Closing

Question 8

AIR

Answer 8

Acknowledge
Ignore
Resume

Question 9

CPS

Answer 9

Compliment
Problem
Solution

Question 10

FFF

Answer 10

Feel
Felt
Found

Question 11

MIMS

Answer 11

Make It Make Sense

Question 12

PCP

Answer 12

Paint a Clear Picture

Question 13

POO

Answer 13

Power Of Observation

Question 14

QTQP

Answer 14

Quality Time Quality People

Question 15

RRR1

Answer 15

Read
Relate
Relax

Question 16

RRR2

Answer 16

Repeat
Reassure
Resume

Question 17

STOP

Answer 17

STFU, Take Out Paperwork
Stop sign with 8 points:
1. Silence
2. Body Language 
3. Bashing Competition 
4. Hospitality/Removal of Distraction
5. Yes
6. Questions
7. Future Talk
8. Self to Jones

Question 18

TTT/T

Answer 18

That’s exactly why I’m here.
That’s the best part about it.
That’s why everyone was switching.
That’s a better question for the technician.

Question 19

Attitude Theory - Big Picture

Answer 19

All the letters in Attitude add up to 100 using the alphabet number system.

Keep attitude at 100%!

Question 20

How to do one-on-ones and goals

Answer 20

Date
Time
Place
Topics and Questions