Exam 2 Flashcards

(38 cards)

1
Q

Ethos

A

Showing your credibility on your topic

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2
Q

Pathos

A

Relies on your logos, and are short stories or testimonies that prove your point

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3
Q

Logos

A

Your research and data on your topic

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4
Q

Formal Norms

A

Written or explicity spoken standards

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5
Q

Informal Norms

A

Unspoken or unwritten standards that you are just expected to follow

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6
Q

Adoption

A

Telling the audience to start something new

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7
Q

Discontinuance

A

Telling the audience to stop doing something they are already doing

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8
Q

Continuance

A

Telling the audience to continue doing something they are doing

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9
Q

Deterrence

A

Telling the audience to continue not doing something (don’t even think about it

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10
Q

The four goals of persuasion

A

Adoption, Discontinuance, Deterrence, Continucance

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11
Q

Three sided reasoning

A

The tendency to believe that truth is somewhere between the two extremes

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12
Q

Leadership styles

A

Authoritarian, Democratic, Laissez-faire, servant and country club

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13
Q

Authoritarian

A

Someone who only cares about the power and control and not the goals or the group

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14
Q

Democratic

A

They love group dissuctions and hearing everyone

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15
Q

Laissez-faire

A

Their opinion has too much influence, so they leave the group with a few rules and lets them figure it out

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16
Q

Servant

A

They want everyone in the group to be sucessful

17
Q

Country club

A

They don’t care about the goals, only about having fun

18
Q

Stages of Tuckman’s group development

A

Forming, Storming, Norming, Performing, and Adjourning

19
Q

Forming

A

The formation of the group, getting to know each other, and getting along

20
Q

Storming

A

The group comes across their first difficulties and they don’t know their roles yet

21
Q

Norming

A

Everyone knows their role and what expected

22
Q

Performing

A

When they accomplish their goal, doing it

23
Q

Adjourning

A

When the group breaks up

24
Q

Conflict Management Techiqunies

A

Withdrawing, Acommdating, Compromise/Negoation, Forcing, Collaboration

25
Withdrawing
Removing yourself from the conflict
26
Accomodating
Giving in
27
Compromising
Each party gets 50% of what they want
28
Forcing
Opposite of accommodating
29
Collaboration
Each party gets 100 percent of what they want though a creative solution
30
What are the types of power
Legitimate, Coersive, Reward, Referent, Connection
31
Legitimate
Power gleaned from your title
32
Coeverive
When you have the power to punish people
33
Reward
When you have the power to reward people
34
Connection
When you know the right people
35
Referent
When you have power because people like you
36
Chain of command
Higher ups and filter down to
37
Social penetration Theory
38
Gatekeeper
Someone who gaurds time or info