Flashcards in Exam 3 - Chapters 10 - 14 Deck (48):
Companies invest a great deal to hire, train, and keep the best and brightest employees in an attempt to gain _____ _____ by employing more human resources.
The final stage in the human resources _____ _____ is evaluating the activities conducted ensure that they are producing the desired result.
A job description and and job specification are included in a _____ _____.
The development of a pool of applicants for jobs in an organization is called _____.
A company recruits _____ _____ _____ because of their extensive training and discipline.
Aka: External recruiting
Former military personnel
The process of helping people who have been dismissed from the company and gain employment elsewhere is called _____.
What is one of the concerns of human resource managers?
Managing employee layoff
The _____ _____ should be conducted by the immediate superior.
Training usually starts without a _____ _____.
The underlying goal of managing _____ is to understand and value employee differences
Behaviors such as persistent or pervasive displays of pornography, lewd or suggestive remarks, and demeaning taunts or jokes tend to cause a _____ _____.
(AKA: Sexual harassment)
A shift in _____ _____ toward personal time, quality of life, self-fulfillment, and family is occurring among both women and men.
According to the _____ _____ _____ Act, a disability is best defined as a physical or mental impairment that substantially limits a major life activity.
Americans with Disabilities
A _____ _____ plan is an example of attempts made by employers to retain older workers.
_____ _____ diversity promotes creativity and innovation because people with different backgrounds hold different perspectives on issues.
_____ refers to how tightly knit the group is and the degree to which group members perceive, interpret, and act on their environment in similar or mutually agreed-upon ways.
When individuals' interests, values, and cultures act as filters to distort, block, or select what they see and interpret they tend to _____ their different colleagues.
What are the five ways organizations can cultivate a diverse workforce?
1.) Securing top management's leadership and commitment
2.) Assessing the organization's progress toward goals
3.) Attracting employees
4.) Training employees in diversity
5.) Retaining employees
Retaining good workers of all ethnicities will become increasingly important as replacing qualified and experienced workers becomes more _____.
A mental image of a possible and desirable future state of organization is called a _____.
That a person can develop a vision for any task is true of _____ _____.
The behavior that provides guidance, support, and corrective feedback for day-to-day activities is called _____ _____.
_____ _____ is held by a manager who has control over the size of an employee's raise.
As an identified leadership trait, _____ _____ suggests that great leaders want to lead
As a leadership trait, _____-_____ is most likely to allow a leader to overcome obstacles.
Actions taken to ensure the satisfaction of group members develop and maintain harmonious work relationships and preserve the social stability of the group is called _____ _____ _____.
Group maitenance behavior
The theory that highlights the importance of leader behaviors not just toward the group as a whole but toward individuals on a personal basis is called _____-_____ _____.
Leader-member Exchange (LMX) theory
According to leader behavior research findings at Ohio State and Michigan, the ideal leader is both _____ and _____ oriented.
Performance ; maintenance
Advocating one-best-way style of leadership is a drawback of _____ _____.
Effort, performance, and outcome is the correct order of events, according to the _____ theory.
A conception of human needs into a hierarchy of five major types, that people satisfy in a specific order is called _____ _____ _____.
Maslow's need hierarchy
A difference between Maslow's need hierarchy and Alferder's ERG theory is that Maslow's needs theory has _____ _____, while Alferder's ERG theory aims at understanding people's needs at work.
According to _____'s research, the need for achievements is important to most American managers.
_____ _____ involves restructuring a job to make it more rewarding and motivating.
The psychological state the Hackman and Oldham model links with the core job dimensions still variety, task identity, and task significances known as "_____ _____ of the _____."
Experienced meaningfulness of the work
According to Hackman and Oldham's model of job design, the degree to which a job provides independence and discretion in making decisions refers to _____.
The degree to which individuals want personal and psychological development is called _____ _____.
According to a theory regarding performance-related beliefs, the effort-to-performances link is called _____.
_____ _____ are a way that teams can contribute to an organization.
_____ _____ face challenges such as building trust, cohesion, team identity, and over coming team member isolation.
Holding _____ _____ _____ should be done by a team leader while leading a virtual team.
Virtual reward ceremonies
_____-_____ teams have the most freedom in making decisions about the execution of tasks and about the team itself.
A real team differs from a _____ _____ in terms of the achievement of significant performance imporvements.
The benefits of teams are reduced when they are not _____.
Team members remaining committed to working together again is one of the three criteria that defines _____ _____.
_____ _____ keep the team moving toward achieving its objectives.
The highest group performance occurs when a highly cohesive group has _____ _____ _____.
High performance norms