Recreation is defined as:
refreshment of strength and spirit
There is a direct relationship between recreation and:
wellness
In 1916, which of the following organizations was founded to conserve park resources and to provide for their use by the public?
National Park Service
The first metropolitan park system was established in:
Boston in 1892
The most visited U.S. National Park is:
Great Smokey Mountains
Typical theme parks are Opryland and Disneyland, areas set aside just for:
fun, rides, and recreation for families
Which destination attraction is known for its success in adapting movies into thrill rides?
Universal Studios
Which company originally opened its theme park for employees to relax and have fun when they were not on the job?
Hershey’s
Which parks create the atmosphere of another place and time?
Theme parks
Places where members gather for social, recreational, professional, or fraternal reasons are called:
private clubs
Which of the following is the primary difference between club management and hotel management?
Club members feel more ownership of the property than hotel guests.
The ”house” sets the odds on casino games to ensure a profit over a period of time. This is the:
The house edge
The total amount wagered in gambling is called:
the handle
Offering free goods and services to casino patrons in return for their business is called:
comps
Casinos track patron play (gambling) through the use of:
loyalty programs
A horse track that also has slot machines:
racino
The fastest growing sector of casino gaming in the world is:
Asia
The first modern casino resort opened in 1941 on the Las Vegas strip was the:
El Rancho Vegas
_______ has become the highest grossing casino market in the world.
Macau
Stand-alone casinos are usually small and are often called:
slot parlors
The Supreme Court allowed Indian reservation gambling in 1987 with the _______ decision.
Cabazon
In a Las Vegas style casino resort the main difference between the blackjack tables and the poker tables is:
In poker the players bet against each other and the house keeps a portion of each pot
What are the five initial career tracks in the gaming industry?
Entertainment operations, Retail operations, Casino operations, Food & Beverage operations and Hotel operations
In the Danny Meyer interview video stock analyst Jim Cramer discussed Danny Meyer’s stock picking tool he calls the:
Hospitality Index
In the video Danny Meyer describes his restaurant company’s need to satisfy three important stakeholders, the investors first followed by the community second and the customers third.
False
In the video Danny Meyer used a fly-fishing analogy called ______________________________ to explain how staff members can listen to their customers in order to learn more about their needs.
Turning over the stones
What is the primary outcome of the responsibilities of a convention and visitors bureau?
Generate and increase revenues of a city
A FAM trip is:
a trip to do a site inspection for an event and to get to know the area
A service organization within the visitor industry that offers a host of programs and services to meet clients’ needs is a:
Destination Management Company
Attendee registration, exhibit space rentals, and sponsorship are all sources of:
revenue
The combination of a meeting and an exposition is called a:
convention
A person who contracts out services to (or work for) associations and corporations and plans meetings down to the last detail is a:
meeting planner
Individuals responsible for providing all of the services needed to run the facilities for a trade show are known as:
service contractors
A lecture and a dialogue that allow participants to share experiences in a particular field is known as a:
seminar
Which type of meeting room setup is generally intended for a large audience that does not need to make a lot of notes or refer to documents?
theatre style
Which type of meeting room setup is for small numbers of people, with the meeting taking place around one, block rectangular table?
boardroom
Large facilities where meetings and expositions are held, usually in city centers, are called:
convention centers
An industry group that is generally a public relations organization founded by and funded by a corporation that operates in a specific industry is a:
trade association
Before a meeting planner can start planning a meeting, a _____________ is done to determine the purpose and desired outcome of a meeting.
needs analysis
The payment exchanged for the promise(s) stated in a contract is called the:
consideration
Which of the stages of event management is the time for asking questions about a potential event?
research stage
Which of the stages of event management is the time for freedom in creativity and implementation of new ideas that support the objectives of the special event?
design stage
According to the Event Solutions Black Book, what is the most popular site for holding events?
Hotel/resort
Which type of event would include annual meeting, sales meeting, workshop, training meeting, or awards ceremony
corporate event
Which type of event would usually be based on a theme, have a very limited budget, and provide a great return for the group having the event?
Charity or fundraising event
Opening ceremonies, halftime, and postgame shows would be part of what kind of special event?
sporting event
Which of the following event management skills would be characterized by the process by which a meeting planner and supplier reach an agreement on the terms and conditions that will govern their relationship?
Negotiating skills
Which of the event management skills aids in completing projects on time and within budget, where parts of an event can be managed as separate components?
project management skills
A special event consultant should have:
climbed the “experience ladder”
An event such as the Olympics requires _________ to provide money or in-kind contributions and receive recognition in return.
sponsors
________________ provide(s) training, certification, networking, and assistance with business plans and other consulting services for their members.
professional associations
Some of the important characteristics for good leadership are
integrity, judgment, and dependability
Leadership can be identified as
showing transactional or transformational traits
________ leadership involves charisma, individual consideration, and intellectual stimulation.
transformational
_____________ is the set of moral principles and values that people use to answer questions about right and wrong.
ethics
Management is defined as
the process of coordinating work activities
________ manage the work of line employees.
frontline managers
Efficiency and effectiveness are most important for
management to have good results
Long-range strategic goals are typically determined by
top-management
Setting standards and comparing actual performance to the standard is known as
controlling
Managers with ________ skills have the ability to communicate with a wide range of employees.
interpersonal
Managers who start their careers on the front line and work their way up must have the ________ skills they acquired along the way.
technical
In the John Maxwell presentation on the 5 levels of leadership he states that at the first level people follow
because they have to due to the ___________ given to by your position.
rights
In John Maxwell’s People Development Level (#4) the key to developing people is:
Training and developing someone and having them be able to train someone them self