Final Flashcards
(22 cards)
What is the productivity paradox
Even though we’ve added information technology to business has not Improved productivity yet we cannot think of opening a business without technology
According to Michael Porter what is the definition of competitive advantage
Creating and sustaining superior performance
Why does Nicholas Carr claim IT does not matter
Because information technology is so readily available and the sulfur use so Easley copied businesses cannot hope to implement these tools to provide any sort of competitive advantage
Which of the following is a primary activity on the value chain
TechnologyDevelopment
Which of the following is a secondary activity on the value chain
Marketing and sales
Specifically a strategic information system is one the temps to do what
Deliver a product or service at lower cost to deliver a differentiated product or service and enable innovation
What does electronic data interchange do
Integrates the supply chain technologically so that business partners share documents and information regarding production
Which of the following is a semi structured decision
Diagnosing a medical condition
What is true about business processes
A business process is a process that is focused on achieving a goal for a business processes are something that business is go through every day in order to accomplish their mission I don’t nation through technology helps to make business processes were efficient and effective
According toOur offer what is the simplest way to document a process
Make a simple list of each step in the process
What does a document management system control
Versions approval and communications
What is the benefit of ERP
It helps to standardize business processes in a firm has best practices in process management built into it having a centralized database helps illuminate the need for data entry and reduces Errors
What is one of the criticisms of ERP systems
ERP systems are in flexible
What are advantages of business process management systems
Built-in reporting and fourth best practices and forth consistency
What is I SO 9000
A certification for quality business process management
What is meant by matrix organization
Employees have two managers a functional manager and a project manager
On the curve of technology adoption who are the users at it first to adopt a new technology
Innovators
Porter identify three generic strategies that a business could follow after identifying it market it wanted to enter which of the following is not included as one of porters three generic strategies
Supplier cost differentiation
What includes support value activities and primary value activities and is used to determine how to create the greatest possible value for customers
The value chain analysis
Where are porters three generic strategies
They are cost leadership differentiation and focus
All of the following are common tools used in industry to analyze and develop competitive advantages except
A competitive analysis model
What are porters five forces
Threat of a new entry, supplier power, buyer power, threat of a substitution and competitive rivalry
