Final Exam Questions Flashcards

(50 cards)

1
Q

Strategic planning provides a mechanism for:

A

assessing company strengths and weaknesses, analyzing external environment, forecasting the future (all the above)

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2
Q

A mission Statement

A

Articulates why a company exists and what makes it different from other firms in the industry

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3
Q

SWOT Stands for

A

Strengths, weaknesses, opportunities, threats

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4
Q

Marketing consists of

A

Identifying leads, closing leads

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5
Q

Most construction iris are marketing a service rather than a product with the exception of:

A

residential companies

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6
Q

The basic marketing concept is often denoted by the letters STP which stand for?

A

Segment, Target, Positioning

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7
Q

All of the following are true except for

A

strategic marketing consists of day to day activities and tactical marketing consists of range plans

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8
Q

The most important marketing tool is:

A

the firm’s reputation

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9
Q

Which of the following is not a law that regulates the hiring of employees

A

OSHA

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10
Q

Age discrimination in employment act protects employees

A

who are 40 years of age and older

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11
Q

What can you ask a prospective employee

A

Do you use illegal drugs

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12
Q

It is illegal to ask a prospective employee for their facebook password

A

in a few states, including california

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13
Q

If your company requires passing a physical exam for employment the correct order would be

A

Have only prospective employees with job offers take the exam and make the job offer conditional pending a physical

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14
Q

The IRS has guidelines to distinguish between employees and independent contractors, which one is NOT a distinction between them

A

an employees pay is subject to federal and state taxes but a contractor is not

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15
Q

The following are true regarding employee handbooks with the exception of

A

employee handbooks are required by law in california

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16
Q

the most frequently cited OSHA violations concern

A

Scaffolding and fall protection

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17
Q

You complemented an employee on her dress and she claims sexual harassment, you best decision would be

A

cooperate fully in the company investigation because it is unlikely that you created a hostile work environment

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18
Q

Which of the following is not a performance appraisal

A

45 degree appraisal

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19
Q

The following benefits are legally required with the exception of

A

paid holidays

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20
Q

The integration of information technology had allowed every US industry to achieve notable productivity gains with the exception of

A

the construction industry

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21
Q

Software and service (SaaS) allows companies to:

A

All the above

22
Q

4D BIM adds the component of:

A

schedule and time constraint data

23
Q

What are the dominant objectives of total quality management

A

Quality and customer service

24
Q

The construction industry has been slow to adopt total quality management because:

A

all the above

25
Total Quality management:
Began to be adopted by US companies in the 1980's
26
Dr. Deming is known for
Demings 14 Points
27
Sandy is bullied by her boss at work, what advice will she receive from her attorney?
She has no legal recourse because bullying does not meet discrimination standards
28
Other well known quality concepts include
Six Sigma and ISO Standards
29
Which of the following are true of OSHA?
Osha Enforcement standards regulate equipment and working environments
30
What best describes a supervisor's liability for sexual harrassment?
it is common for a supervisor to be individually named in the charge
31
At what age can employees perform any job without hours limits
18
32
What is an at-will employment relationship
either the employer or the employee can terminate the employment contract at any time without reason or notice
33
The purpose of ISO is to:
establish international safety standards
34
The process of creating/updating an organizations missions statement is called
Strategic planning
35
The first step in the planning process is
Assess current conditions
36
The following software would typically be used in the construction field with the exception of
practice management
37
What is an example of enterprise level software used by construction firms
primavera project system
38
The family medical leave act allows employees to take up to how many weeks for their serious health condition or that of a family member
12 weeks
39
The following applications are all examples of project monitoring besides
crowdsourced placemaking
40
What is the primary objective of workers comp ensurance?
The payment of benefits to employees for job related injuries or illnesses
41
Legal issues associated with BIM include?
all the above
42
in the US the legal system is principally concerned with individual rights and responsibilities whereas him is essentially a collaborative effort amongst several entities
True
43
The Spearin Doctrine is generally used by contractors as a defense to an owner's claim of defective and non-conforming work
true
44
a 2009 smartrisk survery of 17 professional liability insurance carriers specializing in coverage building design firms found that 25% said they offer BIM coverage
False
45
BIG is:
All the above
46
In BIG Each project has
All the above
47
In BIG each time period represents
2 months
48
In BIG the end-of-period financial reports show expenses incurred for
All the above
49
Most experts regard this a s the single most accurate guide to a companies financial solvency
None of the above
50
A Z-score of ____ or below means you are headed for bankruptcy. A z-score of ____ or higher means your company is sound
1.8 / 3.0