Functions Flashcards

1
Q

To take advance booking for rooms

A

Functions of Front Office

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Provide food and beverage facilities to the guest

A

Functions of Food and Beverage Services

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Take care of the cleanliness of rooms, hotel building, and furniture furnishing

A

Functions of Housekeeping

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Provide food for various buffet or banquet parties

A

Functions of Food/Kitchen Production

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Maintain all the equipment inside the hotel

A

Functions of Maintenance

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Preparation of balance sheet of the hotel

A

Functions of Accounting

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Maintenance of attendance records, leave records, etc.

A

Functions of Human Resources

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Maintenance of the property management system of the hotel

A

Functions of Electronic Data Processing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Maintenance of audio-visual equipment for conferences and parties

A

Functions of Communication

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Responsible for safety and security of guest in the hotel

A

Functions of Security

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Store all the purchased items properly as per basic rule (First In, First Out)

A

Functions of Purchasing & Stores

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Make the brand image of hotel in the market

A

Functions of Sales and Marketing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly