Funeral Service Marketing/Merchandising: Glossary Flashcards Preview

MOR 260: National Board Exam Review > Funeral Service Marketing/Merchandising: Glossary > Flashcards

Flashcards in Funeral Service Marketing/Merchandising: Glossary Deck (299):
1

The art of making the public aware of the services or commodities that the business has for sale

Advertising

2

A method of closure that utilizes the air pressure created by placing the dome of the vault onto the base of the vault

Air seal

3

A transfer container consisting of a wooden tray with a cardboard covering for the casket

Air tray

4

A substance composed of two or more metals

Alloy

5

An unfinished wood box or other non-metal receptacle or enclosure, without ornamentation or a fixed interior lining, which is designed for the encasement of human remains and which is made of fiberboard, pressed-wood, composition materials (with or without an outside covering) or like materials

Alternative container

6

Price lists which may be prepared for use in certain limited situations such as children/infants, for government agencies to provide for indigent persons, for agreements with religious groups, burial or memorial societies for members of their group

Alternative price lists

7

The lining attached to the undersurface of the foot panel of the casket and/or a component part of the throw (overlay) which extends downward into the body of the casket

Apron

8

The part of the casket handle that attaches the bar to the lug

Arm

9

The sum of a group of numbers divided by the number of units

* Average
* Mean

10

A single handle in which the lug, arm, and bar are combined in one unit

Bail handle

11

That part of the casket handle, attached to the lug or arm, which is grasped by the casketbearer

Bar

12

The lower or supporting part of a monument

Base

13

In some monuments, there may be a first, second, and third

Base

14

Molding along the lowermost edge of the body panels

Base molding

15

The portion of the casket upon which the deceased human remains are placed

Bed

16

A type of cemetery memorial consisting of a top piece supported by two standards

Bench

17

Used to identify family burial plots or used in conjunction with a family monument

Bench

18

A small headstone, set above ground, with a slightly slanting top

Bevel top marker

19

A method of price quotation showing separately the price of the service to be rendered and the price of the casket

Bi-unit pricing

20

A subdivision of a cemetery containing several lots

Block

21

That portion of the casket shell containing the top body molding, body panel, base molding, and casket bottom

Body

22

A molding along the uppermost edge of the body panels

* Body ledge
* Top body molding

23

The horizontal portion of the top body molding (body ledge) where the gasket is placed on gasketed caskets

* Body ledge flange
* Top body molding flange

24

Material which drapes the inside perimeter of the body of the casket

Body lining

25

Compose the sides and ends of the casket shell

Body panels

26

The point at which total sales revenue equals total operating costs

Break-even analysis

27

Determines break-even analysis

* Formula
* Chart

28

Component part of cap/lid that is constructed into caskets that display a cut top

* Bridge
* Header
* Cap filler

29

Provides strength/rigidity at the point of the transverse cut

* Bridge
* Header
* Cap filler

30

A twilled, napped, woolen or worsted fabric with a smooth lustrous face and dense texture

Broadcloth

31

A fabric usually made of cotton, silk, or rayon woven in a plain or rib weave with a soft semi-gloss finish

Broadcloth

32

A metal alloy consisting of 90% copper with tin and sometimes zinc comprising the other 10%

Bronze

33

Bare metal is scratched with an abrasive material and then finished until a smooth high gloss is obtained

Brushed finish

34

A casket which is sold for the purpose of interring or entombing with the dead human remains

Burial casket

35

The top most part of the casket shell, including the ogee, crown, pie, and header

* Cap
* Lid

36

The focal part of the interior which fills the inside of the crown, sometimes bordered by the roll (cove)

Cap panel

37

May be referred to as the panel

Cap panel

38

Any item of service or merchandise described to a purchaser as a "cash advance," "accommodation," "cash disbursement," or similar term

Cash advance items

39

Any item obtained from a third party and paid for by the funeral provider on the purchaser's behalf

Cash advance items

40

May include, but are not limited to: cemetery or crematory services; pallbearers; public transportation; clergy honoria; flowers; musicians or singers; nurses; obituary notices; gratuities; and death certificates

Cash advance items

41

A reduction of the price given for payment of an account within the time limits established by the sales contract

Cash discount

42

2/10, n/30 - 2% discount if paid 10 days from date of invoice/net amount must be paid within 30 days of date of invoice

Cash discount

43

A rigid container which is designed for the encasement of human remains and which is usually constructed of wood, metal, or like material and ornamented and lined with fabric (FTC)

Casket

44

A case or receptacle in which human remains are placed for protection, practical utility, and a suitable memory picture

Casket

45

Any box or container of one or more parts in which a dead human body is placed prior to interment, entombment, or cremation which may or may not be permanently interred, entombed, or cremated with the dead human remains

Casket

46

Charge, fee or surcharge applied to consumers who purchase their casket elsewhere from a source other than the price list/funeral provider

Casket handling fees

47

Eliminated by the Amended Funeral Rule and can no longer be charged to the consumer

Casket handling fees

48

A removable metal unit that is placed inside a wooden casket shell to provide protective qualities

Casket liner

49

Printed or typewritten list of the casket and alternative containers normally offered for sale by the funeral provider which does not require special ordering

Casket price list (CPL)

50

Must include retail price and enough descriptive information to enable consumers to identify the merchandise

Casket price list (CPL)

51

A device upon which caskets are placed, one on top of the other, for display or storage

Casket rack

52

The stand or support upon which a casket rests in the selection room

* Casket stand
* Casket standard

53

Molten bronze poured into a mold and allowed to cool

Cast bronze

54

The most expensive hardware production method in which molten metal is poured into a mold, allowed to cool, and is then removed from the mold

Cast hardware

55

An area of ground set aside and dedicated for the final disposition of dead human bodies

Cemetery

56

A monument erected to the memory of the dead, with the dead human body not present

Cenotaph

57

Source of market data that explains where certain businesses are located

Census of business

58

Source of market data that keeps track of new home sales by region and/or the construction of new houses by region and specific area

Census of housing

59

Source of market data that explains where certain manufacturers are located

Census of manufacturing

60

Source of market data that compiles population statistics with regard to distribution of population by region, area, etc

Census of population

61

An association of business people who attempt to protect and promote the commercial interest in a community

Chamber of Commerce

62

The difference between current assets and current liabilities

* Circulating capital
* Working capital

63

A wheeled collapsible support for the casket, used in the funeral home, church, or home

Church truck

64

Balance of costly goods paid for in small monthly (fractional) payments over a period of time

* Closed end credit
* Installment credit

65

A case or receptacle for dead human remains which is anthropoidal in shape

Coffin

66

A structure, room, or space in a mausoleum or other building containing niches or recesses used to hold cremated remains

Columbarium

67

A transfer container consisting of a particle board box with a cardboard tray and cover to satisfy air shipping regulations

Combination case

68

Any product consisting of a unit or a series of units which are designed or intended to be used together as both a casket and as a permanent burial receptacle

Combination unit

69

Particles of wood bonded together with waterproof flue

* Composition board
* Particle board
* Pressed board
* Fiberboard
* Hardboard

70

The different types are distinguished by the size and shape of the particles of wood used

* Composition board
* Particle board
* Pressed board
* Fiberboard
* Hardboard

71

A grave liner consisting of six or eight slabs of unfinished concrete placed around the casket

* Concrete sectional
* Sectional

72

Placing caskets for selection in their order of increasing or decreasing value

Consecutive method

73

To give to an agent to be cared for or sold

Consignment

74

A type of credit granted by retailers that is used by individuals or families for satisfaction of their own wants

Consumer credit

75

The emphasis placed on providing to customers products and services that are safe, reliable, and honestly advertised

Consumerism

76

A social movement that seeks to strengthen the rights of consumers relative to sellers

Consumerism

77

A malleable, ductile, metallic element having a characteristic reddish brown color

Copper

78

A casket made from a core of copper metal to which copper ions are combined by an electrolytic process

Copper deposit

79

An optional part of the hardware that is attached to the four corners of the body panel

Corner

80

A container used to hold a dead human body which is constructed out of a type of cardboard, which is made with a series of alternate folds and ridges

Corrugated container

81

A component part of the casket interior which lines the rim (ogee) and surrounds the cap panel

* Cove
* Roll
* Puffing

82

An agreement that payment for a product or service will be made at some later date

Credit

83

An environmentally safe casket which is designed for encasing dead human remains for cremation

Cremation casket

84

A thin crinkled cloth of silk, rayon, cotton, or wool

Crepe

85

An exterior casket finish in which the metal is coated with a substance that wrinkles as it dries

Crinkled finish

86

Usually used on less expensive caskets

* Crinkled finish
* Hammertone finish

87

The uppermost part of the cap, extending from rim to rim

* Crown
* Swell

88

Everything above the rim

* Crown
* Swell

89

A form of casket interior created by placing the lining material on a metal form, weights added, the material steamed, and then attached to a suitable upholstery (backing) material

Crushed interior

90

A chamber in a mausoleum, of sufficient size, generally used to contain the casketed remains of a deceased person

Crypt

91

The statistical study of human populations with respect to their size, density, distribution, composition, and income

Demographics

92

Three or four caskets utilized to educate the selecting party regarding the elements of casket construction

* Demonstration group
* Educational group

93

A main part of a monument, the upright portion above the base where the inscription is located

* Die
* Tablet

94

A disposition of human remains by cremation without formal viewing, visitation or ceremony with the body present

Direct cremation

95

Illumination directly shining on an object

Direct lighting

96

The method of selling merchandise whereby the funeral director remains in the selection room throughout the selection process

Direct selection room procedure

97

A heavy durable cotton fabric with a short (1/8th inch or less), thick, velvety nap on one side

* Doeskin
* Moleskin

98

Woven cloth with a suede-like appearance with a nap of less than 1/8th inch

* Doeskin
* Moleskin

99

The top of an air seal burial vault which entraps air as it is put in position

Dome

100

Supports the weight of the earth above

Dome

101

A method of closure that utilizes the principle of the air seal in conjunction with an epoxy material at the junction of the dome and the base of the vault

Double seal

102

The part of the casket handle that is attached to the casket body

* Ear
* Lug

103

The wealth produced in or near a community that provides employment and income to the local population

Economic base

104

The quantity to be purchased which minimizes total costs

Economic order quantity (EOQ)

105

Date that the specific Price List was put into use

Effective date

106

A casket having ends in the shape of a half circle

Elliptic

107

To ornament with raised work

Embossed

108

To raise relief from the surface

Embossed

109

Material having designs raised above the surface

Embossed

110

A range of derivative wood products which are manufactured by binding together wood strands, particles, fibers or veneers with adhesives to form composite materials

Engineered wood

111

Sometimes referred to as composite wood or manufactured wood products

Engineered wood

112

An inscription placed on a monument to commemorate the deeds or qualities of the departed

Epitaph

113

Wood that has been shredded into spaghetti like strings

* Excelsior
* Wood wool

114

The portion of the casket interior which extends over the top body molding (body ledge) for aesthetic value

* Extendover
* Large body

115

Any metal formed from iron (steel or stainless steel)

Ferrous metal

116

A material consisting of extremely fine filaments of glass embedded in various resins

Fiberglass

117

The wedge shaped portion of the cap (lid) at each end of the crown

* Fishtail
* Pie

118

A price determination method whereby the casket cost is multiplied by a constant factor

Fixed multiple

119

A casket shell design in which the sides and ends of the casket body flare out from the bottom to the top

Flaring square

120

A casket shell design that is narrower and shorter at the bottom than at the opening of the top

Flaring square

121

A finish used on casket exteriors that is free of gloss

* Flat finish
* Matte finish

122

Dull lusterless surface

* Flat finish
* Matte finish

123

No shine or gloss

* Flat finish
* Matte finish

124

The illumination produced by a tubular electric discharge lamp

Fluorescent lighting

125

The fluorescence of phosphors coating the inside of a tube

Fluorescent lightin

126

A small headstone which is set with its top even with the surrounding terrain

Flush marker

127

A strip of metal, plastic, or cloth that is attached to the inside of the panel, covering the area at which the roll (cove) is anchored

* Fold
* Gimp

128

A component part of the casket interior which is inside the foot portion of the cap

Foot panel

129

Use of portions of caskets (1/2, 1/4, 1/8) in the selection room v. full sized caskets

Fractional display

130

None of the 16 items required to be separately itemized on the GPL can be listed as free or no charge

Free items

131

Items not required by the rule can be listed as free

Free items

132

A method of price quotation in which the charges are broken down into several major component parts such as professional services, facilities, automobile and merchandise

Functional pricing

133

A service commemorating the deceased with the body present

Funeral ceremony

134

Goods which are sold or offered for sale directly to the public for use in connection with funeral services

Funeral goods

135

Any person, partnership or corporation that sells or offers to sell funeral goods and funeral services to the public

Funeral provider

136

Steel that has been coated with zinc for increased resistance to rust

Galvanized

137

Found on cut op gasketed caskets

Gasket channel

138

Is an integral part of the foot panel

Gasket channel

139

Header on gasketed caskets

Gasket channel

140

Function is to hold the transverse gasket to seal the space between the head and foot caps

Gasket channel

141

A measurement of thickness of metals

Gauge

142

The number of sheets of metal necessary to equal approximately one inch of thickness

Gauge

143

Printed or typewritten list of goods and services offered for sale by a funeral provider with retail prices

General price list (GPL)

144

Considered the keystone of the Funeral Rule

General price list (GPL)

145

A pricing method where the mark-up varies

Graduated recovery

146

An excavation in the earth as a place for interment

Grave

147

An outer enclosure consisting of a body and a one or two piece lid

Grave box

148

An outer enclosure which offers protection from the earth load but without protection from the elements

Grave liner

149

A ceremony or ritual, religious or otherwise, conducted at the grave

Graveside service

150

A sprayed finish that has the appearance of small indentations in the metal (as if struck by a ballpeen hammer)

Hammertone finish

151

The 'indentations' are in the paint and appear as the paint dries

Hammertone finish

152

The handles, ornamental fixtures and their fittings that are attached to the casket shell

Hardware

153

Any tough, heavy timber with a compact texture

Hardwood

154

Any deciduous tree

Hardwood

155

Tree that loses its leaves annually

Deciduous

156

The turned under edge or horizontal portion of the header

Header flange

157

A component part of the casket interior which is inside the head portion of the cap

Head panel

158

No distinction is made between the head panel and foot panel in full couch caskets

Head panel

159

Airtight

Hermetically sealed

160

Impervious to external influence

Hermetically sealed

161

Completely sealed by fusion or soldering

Hermetically sealed

162

That portion of the casket interior covering the hinges that attach the casket cap tot he casket body

* Hinge cover
* Hinge skirt

163

Usually extends from the roll and becomes a part of the body lining

* Hinge cover
* Hinge skirt

164

A type of cemetery monument in which the die is wider than it is tall

Horizontal tablet

165

An inflow of assets as a result of selling a product or providing a service

* Income
* Revenue

166

A formal financial statement which presents the income, expenses, and resulting net profit or net loss for a given period

* Income statement
* Profit and loss statement
* Statement of operations
* Operating statement

167

A source document showing quantity, description, prices of items, total amount of purchase and the terms of payment

Invoice

168

A disposition of human remains by burial without formal viewing, visitation or ceremony with the body present, except for a graveside service

Immediate burial

169

The illumination resulting from the glowing of a heated filament

Incandescent lighting

170

Reflected illumination of an object

Indirect lighting

171

The method of selling merchandise whereby the funeral director does not stay in the selection room during the selection process

Indirect selection room procedure

172

Functional or ornamental covering that usually covers the foot end of the casket in the full couch casket

Inner panels

173

May be located at both the head and foot of the full couch casket

Inner panels

174

Those goods or stock of goods which are held for resale at a profit

* Inventory
* Merchandise

175

The number of times the average inventory has been sold or used up during a period

Inventory turnover

176

The method of price quotation by which each unit of service and/or merchandise is priced separately

Itemization

177

Made by uniting superimposed layers of different materials

Laminates

178

Grave space where two or more persons may be buried in grave liners which have been stacked one on top of the other, with the first person who dies being buried in the deepest grave liner with subsequent burials on top

Lawncrypt

179

A fabric made from flax

Linen

180

Fabric noted for its strength, coolness, and luster

Linen

181

A subdivision of a cemetery which consists of several grave or interment spaces

Lot

182

A reduction of selling price below the original selling price

Markdown

183

A small headstone, usually of one piece, used to identify individual graves

Marker

184

A group of potential customers possessing purchasing power and unsatisfied needs

Market

185

The process of planning and executing the development, pricing, promotion, and distribution of an organization's goods/services

Marketing

186

A study that is used by a business to determine where the potential customers are located

Market survey

187

An approach used in business valuation which determines value based upon previous sales of similar businesses

Market value approach

188

The difference between merchandise cost and selling price

Markup

189

A business that purchases finished goods for resale

Merchandising business

190

Pressed paper in sheet form

Masselin

191

Used in casket construction as a backing (upholstery) material

Masselin

192

Interior cloth or material which covers the mattress or bedding of the casket

Mattress cover

193

A building containing crypts or vaults for entombment

Mausoleum

194

An above ground structure for burial

Mausoleum

195

A value in an ordered set of values which represents the midpoint, whereby there are an equal number of values above and below the midpoint value

Median

196

A physical object that is designed for the purpose of remembering

Memorial

197

A cemetery or section of a cemetery with only flush to the ground type markers

Memorial park

198

A ceremony commemorating the deceased without the body present

Memorial service

199

The purchasing, pricing, display and sale of merchandise

Merchandising

200

A gasketed container which can be used as an insert into a casket or as a separate shipping container

* Metal case
* Ziegler case

201

The value that occurs most frequently in a group of numbers

Mode

202

A structure, usually of stone or metal, erected to commemorate the life, deeds, or career of a deceased person

Monument

203

From the Latin word meaning to remind

Monument

204

A recess or space in a columbarium used for the permanent placing of cremated remains

Niche

205

The aesthetic covering for the foot cap or inner foot panel of the casket

Niche

206

Basic services is the only fee which the consumer cannot decline (unless state or local law requires otherwise)

Non-declinable service fee

207

Funeral provider should recover expenses for services, facilities or unallocated overhead in this charge

Non-declinable service fee

208

Any metal which is not formed from iron

Non-ferrous metal

209

A casket having eight angles or corners and therefore has eight sides or body panels

Octagon

210

An "S" shaped molding that is a component part of the casket cap

* Ogee
* Rim

211

The turned under edge or horizontal portion of the rim which comes into contact with the gasket or body ledge flange (top body molding flange)

* Ogee flange
* Rim flange

212

A line of credit that may be used over and over again up to a certain borrowing limit

* Open-end credit
* Revolving account

213

Any container which is designed for placement in the grave around the casket, including, but not limited to containers commonly known as burial vaults, grave boxes, and grave liners

Outer burial container

214

Printed or typewritten list of outer burial containers normally offered for sale by the funeral provider which do not require special ordering

Outer burial container price list (OBC PL)

215

Must include retail price and enough descriptive information to enable consumers to identify the merchandise

Outer burial container price list (OBC PL)

216

The aesthetic covering for the foot cap or inner foot panel of the casket

* Overlay
* Overthrow
* Throw

217

A pricing method which groups together selected services and/or merchandise

Package pricing

218

A casket in which the rim (ogee), crown, and pies are formed as one unit and which raises as one piece

Perfection full couch

219

A casket in which the rim (ogee), crown, and pies are formed as one unit with a transverse cut in the cap, forming a two piece lid for the casket

Perfection half couch

220

A synthetic or natural organic material shaped when soft and then hardened

Plastic

221

A method of molding plastic by injecting molten plastic into a die

Plastic extrusion molding

222

The finish created when base metal is coated by another metal via an electrolytic process

Plated finish

223

Often found on casket hardware

Plated finish

224

In casket construction is identified by the term "deposit," ans in "copper deposit"

Plated finish

225

A woven cloth with a nap exceeding 1/8th inch

Plush

226

Thin sheets of wood glued together so that the grains are at right angles to one another

Plywood

227

An odd number of sheets will be used so that the grain on the front and back will always run the same direction

Plywood

228

A surface made smooth and glossy usually by friction

Polished finish

229

Brought to a highly developed, finished, or refined state

Polished finish

230

Burnished

Polished finish

231

A compound, similar in appearance to plastic, that has a high molecular weight creating an extremely durable substance

Polymer

232

A leak resistant zippered bag designed to contain a dead human body and body fluids and is used mainly for the removal of dead human remains from the place of death

Pouch

233

Method used by management to establish the selling price for services and merchandise

Price determination

234

Method by which prices are explained to the consumer

Price quotation

235

Example: itemized GPL required by FTC but package pricing allowed

Price quotation

236

Factors which influence prices

Pricing policy

237

A casket opening style in which the cap or lid at the head end of the casket is completely removed from the casket for the purpose of viewing

* Priest casket
* Slip panel

238

The amount by which the bill or invoice will be reduced when a minimum quantity of merchandise has been ordered

Quantity discount

239

A division of the total into four segments, each one representing one-fourth of the total

Quartile

240

The upper and lower limits of a series of numbers

Range

241

The return of a portion of a payment

Rebate

242

A casket which is used as a temporary receptacle for the dead human remains for the purpose of visitation and funeral, with the intention that the remains will be placed in some other suitable container for permanent disposition, while the casket is intended to be reused for the same purpose

Rental casket

243

The number of times sales in a given price bracket occur over a fixed period of time

Sales frequency

244

A chart on which all sales are listed showing the number of sales in any sales bracket

Sales frequency chart

245

A plan which provides inducements to potential purchasers of products and/or services

Sales promotion

246

A fabric woven to create a smooth lustrous face and dull back

Satin

247

A type of semi-luster or semi-gloss casket finish that is smooth with well defined fine lines or striations

Satin finish

248

A section in a cemetery set aside for the scattering of the ashes of cremated human remains

Scattering garden

249

A subdivision of a cemetery containing several blocks

Section

250

A low luster finish

Semi-gloss finish

251

A combination of a tailored interior with one or more other styles of interior, for effect

Semi-tailored interior

252

The component parts of the casket comprised of the cap (lid) and body of the casket

Shell

253

A style of casket interior in which the material is drawn or gathered in parallel fashion in a multiple needle head sewing process

Shirred interior

254

A casket in which the cap is in two pieces, the rim (ogee) and foot panel is one piece which is hinged to the top body molding and the head panel being the second piece which is hinged to the rim (ogee)

Single hinged panel

255

A cemetery marker that has a face that has an angle greater than 45 degrees but less than 90 degrees in relationship to the terrain

Slant marker

256

Any light, easily cut wood

Softwood

257

Cone bearing

Coniferous

258

Coniferous wood

Softwood

259

A product that, excepting some hardware components, is made from lumber cut into boards from the trunk of a tree

Solid wood

260

The casket shell has no components formed from wood by-products

Solid wood

261

A metal alloy of steel, chromium, and sometimes nickel which is used in casket construction

Stainless steel

262

Noted for its ability to resist rust

Stainless steel

263

A hardware production method of lesser expense whereby the casket hardware sections are pressed out on a hydraulic press

Stamped hardware

264

Casket in which the body panels are at a 90 degree angle to the bottom and the corners form 90 degree angles

State casket

265

Also called a vertical side square

State casket

266

Itemized written statement provided for retention to each person who arranges a funeral or other disposition

Statement of funeral goods and services selected

267

Must include the goods and services selected and prices paid for each, itemization of cash advance items and the total cost

Statement of funeral goods and services selected

268

A non-moveable casket handle

Stationary bar

269

A metal alloy consisting mainly of iron and carbon

Steel

270

Used in caskets it is low in carbon which keeps it soft (mild) and malleable

Steel

271

Contains carbon in an amount up to 1.7% as an essential alloying constituent

Commercial steel

272

May be referred to as carbon steel based upon the percentage of carbon in the alloy

Commercial steel

273

The miscellaneous items provided or used to complement the services of a funeral director

Sundry items

274

Examples include register books, acknowledgment cards, memorial folders/programs, religious paraphernalia, flag case

Sundry items

275

A moveable casket handle with a hinged arm

Swing bar

276

A tightly drawn form of casket interior style

Tailored interior

277

Funeral provider must give consumers who call accurate information from the price lists and answer questions about offerings and prices with readily available information

Telephone price disclosure

278

Funeral goods consumers purchase from a source other than the price list/funeral provider

Third party merchandise

279

A screw type fastener

Threaded fastener

280

The decorative or ornamental part of the casket handle that covers the exposed ends of the bar

Tip

281

A method of closure that utilizes an epoxy compound in conjunction with tongue-in-groove construction at the top edge and the lid of the vault

Top seal

282

An outer enclosure utilized for the protection of casketed remains during transportation

Transfer container

283

Occurrence of situation that requires certain action

Triggering event

284

Example: Giving out the GPL is face-to-face meeting

Triggering event

285

A style of casket interior created by placing a padding material between a lining material and a backing material, with subsequent stitches taken, forming small raised puffs

Tufted interior

286

Most common types of tufted interior used in caskets

* Carriage tufting
* Biscuit tufting

287

Exist when a seller requires the purchase of unwanted items/services in order to obtain the desired item/service

Tying arrangements

288

A method of price quotation in which one price includes both service and casket

Unit pricing

289

A container for cremated remains

Urn

290

A vase with a foot or pedestal

Urn

291

A casket design in which the body panels display the shape of an urn

Urnside

292

An outer enclosure which offers protection from the earth load as well as possessing sealing qualities

Vault

293

A fabric of silk, cotton, and possibly rayon, with a nap

Velvet

294

A casket body style with the body sides at a 90 degree angle to the bottom

Vertical side

295

A type of cemetery monument in which the die is taller than it is wide

Vertical tablet

296

Time set aside for friends and relatives to pay respect for the deceased prior to the funeral service

* Visitation
* Calling hours
* Visiting hours

297

Created by gluing a thin layer of wood of superior value or excellent grain to an inferior wood

Wood veneer

298

Bronze metal rolled into sheets

Wrought bronze

299

Copper metal rolled into sheets

Wrought copper

Decks in MOR 260: National Board Exam Review Class (42):