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Flashcards in General Knowledge Deck (52):
1

All guests must be greeted in

45 Seconds

2

Ask your guests is anyone a
_________ or __________

Landry’s Select Club member or Disney Dining

3

Initially you must recommend what 3 things

Drink
NA DRINK
APP

4

How many points do I receive on private events

Up to 3,000 points

5

How long do my points last

Points = 12 months
Birthday reward = 15th next month

6

Rainforest Address

505 North Rainforest Road
Lake Buenavista

7

Corporate number

18005Landrys

8

The 6 its

Position it
Write it
Repeat it
Ring it
Review it
Send it

9

360 Degree rule

Look around you 360 for table or service or team needs

10

36 rule

Don’t forget to watch for kids paths

11

Green ticket

Modify

12

Yellow ticket

Re cook

13

Pink ticket

Allergy

14

3 R’s of table maintaining

Remake
Replace
Refill

15

An order taker is in the weeds a sales person is

IN CONTROL

16

While seating guests you must point out 2 things

Bathroom and one feature

17

Pull out chair for

One guest

18

4 acceptable forms of ID

Drivers license
Passport
State ID
Active military ID

19

What the RFC Discounts

Promos / Comps / Voids

20

Wild Service

Welcoming
Individualize
Legendary
Dynamic

21

If a guest is 10 feet from you

Look
Smile
Hello
Thanks

22

4 a’s of a guest complaint

Acknowledge
Apologize
Act
Alert

23

Tour guides

Hosts

24

Safari guides

Servers

25

Navigators

Bar Tenders

26

Safari Assistants

Bussers

27

Pathfinders

Retail

28

Trail Blazers

BOH LINE

29

Animal care specialist

Habitat

30

DMO

Dish machine operator

31

Gift cards are available from To

5-500

32

Hours of operation

Retail 8am Open closes when last person leaves

Restaurant 8:30 closes 1 hour after park

33

Uniforms are ____ , ____ & ______ free

Neat
Clean
Wrinkle free

34

What discount cards DONT we accept

Disney diners
Tables in Wonderland

35

Annual pass discount

10% off 4 entrees no awesome app

36

Juices come in

A 14 oz high ball

37

RFC MOTTO

A wild place to eat and Shop

38

Discounts we accept

AARP
ANNUAL PASS
LANDRYS EMPLOYEE
DISNEY EMPLOYEE
MILITARY
LANDRYS SELECT REWARDS

39

What cheeses are available for burger

American and cheddar

40

Iced t comes with spoon t or f

True

41

Our juice comes on the rocks

True

42

Smoothie and juices come in

14 oz high ball

43

Juices are served

On the rocks

44

Coffee service

3/4 cup of coffee
2 creamers
Bev nap
Tea spoon

45

Rainstorms

22 min

46

What is the RFC LAW

Ring it before you bring it

47

Flatiron

7oz in combos
10 oz solo

48

Primal is

12 oz

49

Primal , taste of islands and jungle steak and shrimp

Come with choice of side

50

10 oz flatiron comes with

Red skin and cha cha

51

Chef choice apps

Mozzarella sticks
Crab dip
Chips and salsa
Chips and guac

52

Meat temps

Rare cool red Center
Med rare warm red Center
Med pink through out
Med well brown thin pink
Well brown through out