Giving and receiving Feedback Flashcards
1
Q
truth triggers
A
- Have to do with the substance of the feedback
- Impression that is wrong or inaccurate
2
Q
Relationship Triggers
A
- related to the person giving the feedback and his/her relationship to the receiver
- The focus shifts off of the information provided, and onto the giver
3
Q
Identity Triggers
A
focus is on the receiver (us) and the feedback has caused your identity to be rattled