GMS Chap 13 Flashcards Preview

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Flashcards in GMS Chap 13 Deck (23):
1

Management Information System

Meets the information need of managers in making daily decisions

2

Systematic Thinking

approaches problems

3

Intuitive Thinking

Approaches problems in a flexible and spontaneous fashion

4

Strategic Opportunism

FOCUSES on long term objectives while being FLEXIBLE in dealing with short term problems

4

Structured Problems

Are straightforward and clear with respect to information need

5

Programmed decision

Applies a solution from past experience to a routine problem

6

Unstructured Problems

Have ambuiguities and information deficiencies

7

Nonprogrammed Decision

Applies a Specific solution crafted for a UNIQUE problem

8

Crisis

An unexpected problem that can lead to disaster if not resolved quickly and appropriately

9

Crisis Management

Preparation for the management of crisis that threaten an organization health and well being

10

Certain Environment

Offers a complete information on possible action alternatives and their consequences

11

Risk Environment

Lack complete information bur offeres probabilities of the likely outcome for possible action alternatives

12

Uncertain Environment

Lack so much information that it is difficule to assign probabilities to the likely outcomes of alternatives

13

5 steps decision making process

- Find and define the problem
- Generate and evaluate alternative solutions
- Make decision and conduct ethics double check
- Implement the decision
- Evaluate the results

14

Clasical decision model

Describes decision making wih complete information

15

Optimizing decision

Choosing the alternative giving the absolute best solution to a problem

16

Bounede Rationality (Herbert Simon)

Discribes making decisions within the constraints of information and alternatives

17

Behavioural Decision Model

Describes decision making with limited information and bounded rationality

18

Satisficing Decision

Chooses the first satisfactory alternative that comes to one's attention

19

Lack-of-participation arror

The failure to involve in a decision the persons whose support is needed to implement it

20

Information Technology

Helps us to acquire, store, and process information

21

Information System

Use IT to collect, organize, and distribute data for use in decision making

22

5 Cost Benefit Componants

- Cost
- Benefits
- Timeliness
- Acceptability
Ethical Soundness