Intern Exam Flashcards
(64 cards)
An EXCUSED missed shift =
when a volunteer notifies the DC LESS than 48 hours before the start of the scheduled shift, and reschedules shift with a valid reason
How many excused missed shifts allowed per rotation?
2 excused missed shifts allowed PER ROTATION before counseling session.
an UNEXCUSED missed shift =
when a volunteer does not attend shift and does NOT inform DC before the start of the shift or reschedules shift AFTER the shift start time.
What to do if missed shift
MUST send DC an e-mail with a valid reason within 24 hours of missed shift
having 1 unexcused missed shift means…
grounds for immediate counseling
shift rescheduling MORE than 48 hours before…
e-mail DC with valid reason to inform them and request rescheduled shift.
shift rescheduling LESS than 48 hours before…
- must call floor 15 min after start of scheduled shift to tell Charge RN they will not be present. (if not Charge RN take down name of other staff member)
- e-mail DC as soon as they realize they will not be able to attend shift
how many rescheduled shifts are you allowed?
ONE rescheduled shift PER MONTH.
if clock in at 9:07 where do you round your hours to?
9 AM
if clock in at 9:08 where do you round your hours to?
9:15 AM
where do you put completed Competency Checklists?
in the front pocket of the Department Binder.
When are competency checklists due?
at the end of the second week of the rotation
Hours Audit Request
- submitted to the Hours Coordinator
- allow 2 weeks for processing
- indicate type of letter needed (e-mail, printout, or formal letter)
What are counseling sessions commonly used for?
- missed shifts
- missed meetings
- late or incomplete competency checklists
- expired CPR or TB test
Where are forms obtained? (i.e. hours audit, change of info forms, etc.)
from Department Coordinator or from website
What happens after a counseling report is filled out?
1) suspension from shifts
2) counseling session
- 1st time intern receives a strong warning
- 2nd time intern is given “Performance Contract” aka probation
- 3rd time may result with intern dismissal :(
Procedure for Intra-Internship Site Transfer
- fill out site transfer form
- attend 3-day training at transfer site
- complete an additional 175 hours ( ~ 3 rotations)
- pay $50 transfer fee
Grounds for Site Transfer?
must have moved 15 miles closer to transfer site
when can you apply for L-Team?
after 1 rotation
L-team divisions?
Administration, Departments, Recruitment & Training, Projects
Leaves of Absence
- required for more than 14 days of absence
- leave extending 90 days = re-training
- leave extending 180 days = re-application
When are you eligible to submit Letter of Rec Request?
when 240 of the 280 hours have been completed
If you are completing your internship duties at the end of the current rotation, when should you submit your form? What are Requirements?
- it is due at 1st All-Intern Meeting for that Rotation;
- 280 hours completed
- turn in badge
- complete exit survey
Who do you submit Letter of Rec forms to, and how long should you allow?
- Submit all requests to the manager and allow 8 weeks for processing
