Interoperability Agreements

Question 1

ISA

Answer 1

Interconnection Security Agreement,

Specifies technical and security requirements for planning, establishing, maintaining, and disconnecting a secure connection between two or more entities.

Question 2

SLA

Answer 2

Service Level Agreement,

Agreement between a company and a vendor that stipulates performance expectations.

Question 3

A Service Level Agreement can include which expectations from a client?

Answer 3

Minimum uptime and maximum downtime levels

Question 4

Many SLAs include monetary penalties for what reason?

Answer 4

If the vendor is unable to meet the agreed-upon expectations.

Question 5

MOU

Answer 5

Memorandum of Understanding,

Expresses an understanding between 2 or more parties, indicating their intention to work together toward a common goal.

Question 6

How is a MOU similar to an SLA?

Answer 6

They both define the responsibilities of each of the parties.

Question 7

Which agreement is less formal, and does not include monetary penalties?

Answer 7

A memorandum of understanding

Question 8

BPA

Answer 8

Business Partners Agreement,

Details the relationship between business partners, including their obligations toward the partnership.

Question 9

A BPA identifies what?

Answer 9

The shares of profits or losses each partner will take, their responsibilities to each other, and what to do if a partner chooses to leave the partnership.

Question 10

A BPA can help with what?

Answer 10

Can help settle conflicts when they arise.